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Progressive SR-22 Insurance Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
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Progressive Mutual Insurance Company was founded in 1937 and became the first company to introduce reduced rates for low-risk drivers. Today, the company offers competitive rates, 24-hour, in-person and online services to all drivers throughout the United States. Progressive customers can purchase auto insurance directly from them online or by phone, or they can purchase from independent insurance agents.
 
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How is Progressive rated?

Breakdown

4.6/5
Coverage & Benefits
4.5/5
Pricing & Discounts
4.7/5
Financial Strength
4.5/5
Customer Experience

Overall Rating: 4.5 / 5 (Excellent)

As one of the largest auto insurance in the nation, Progressive's insurance rates are competitive and they have many different levels of programs available to insure drivers of varied driving and credit backgrounds. In addition, the company offers a variety of helpful tools and apps for tech-savvy customers. Although customer satisfaction ratings are average, Progressive auto insurance gets fewer complaints to state regulators compared to other insurers of its size. Overall, anyone looking to secure lower rates, better discounts, and coverages tailored to their needs, will find Progressive to be one of the best options in the market today.

Progressive Coverage & Benefits

Coverage & Benefits - 4.6 / 5

Progressive is one of the largest auto insurance companies in the U.S., comprising 9% of the auto insurance market in terms of premiums underwritten. Its considerable size allows the company to offer discounts, coverage options, and rates that are comparable to other large national insurance companies. The company also provides a couple of unique coverages such as pet injury, custom parts, and equipment value coverage.

Basic Coverage

  • Roadside Assistance
  • RideShare Driver Coverage
  • Bodily Injury Liability
  • Property Damage Liability
  • Collision
  • Comprehensive
  • Personal Injury
  • Medical Payments
  • Uninsured/Underinsured Motorist

Additional Coverage

  • Rental Reimbursement
  • Towing & Labor Cost
  • Sound System
  • Glass
  • Vet Bills

Coverage Fine Print

Progressive offers the Auto Insurance Take-Away and Snapshot program for experienced drivers and drivers who have had previous accidents. They also include perks like a mobile app, 24/7 claims support, free online quote, among other things.

Progressive Pricing & Discounts

Pricing & Discounts - 4.5 / 5

Progressive is not the cheapest insurance company, but it offers a comprehensive set of coverages and discounts. The company also offers favorable pricing for drivers with spotty records. Furthermore, drivers with an accident on their records can still participate in the Snapshot program, which could lower their rates, if they demonstrate safe driving habits.

Discounts

  • Driver Training Discount
  • Multiple Vehicle
  • Safe Driver
  • Low Milage
  • Homeowner
  • Student
  • Bundled Policy

Additional Discounts

  • Full/Automatic Payment

Discounts Fine Print

Progressive offers the Snapshot program, which personalizes your rate based on your actual driving. It's technically called usage-based insurance. That means you pay based on how and how much you drive instead of just traditional factors. There are still other pricing factors, and your rate may increase with high-risk driving. But you're in control of what you pay for car insurance, and most drivers earn a discount. n fact, Snapshot rewards the average driver with a $130 discount. Plus, you'll get an automatic discount just for signing up.

Progressive Financial Strength

Financial Strength - 4.7 / 5

Progressive Corporation maintains high ratings with credit rating companies Moody's and A.M. Best. The company is in great financial health, meaning that policyholders shouldn't have reservations about it's ability to pay out claims. Progressive was assigned a letter grade of A+ by A.M. Best Rating Services, indicating superior financial health.

Financial Ratings

Moody's Financial Rating
A2
AM Best Financial Rating
A+
Company Type
Underwriter
Underwriter
Progressive Corporation
Year Founded
1937

Progressive Customer Experience

Customer Experience - 4.5 / 5

Progressive Corporation remains among the most reliable alternatives in the car insurance market today. There are a lot of pluses for customers on the Progressive website, from a price comparison feature, to its 24/7 claims service. The company has an "A+" rating with the Better Business Bureau although it is not a BBB-accredited company. According to the NAIC, Progressive has a casualty insurance complaint ratio of 1.09.

Reviews

BBB Rating
A+
Trust Pilot Rating
4.7 out of 10
NAICS Complaint Ratio 2016
0.33
NAICS Total Complaints 2016
46
Date Collected
2018-03-13

Support

  • Online Management
  • 24/7 Support
  • Mobile App
  • Catastrophe Response

Company Profile

Full Name
Progressive SR-22 Insurance
Company Website
https://www.progressive.com/
Headquarters
6300 Wilson Mills Rd., Mayfield Village, OH, 44143

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Top Rated
  • Get a free online quote
  • See which discounts are available in your state
  • Choose between different coverage types
  • Benefit from the expertise of almost 100 years in business
  • One-on-one agent support
  • Agents in almost every zip code
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