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Simply Self Storage Storage Units Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
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Simply Self Storage is a privately owned self-storage management company that offers a wide variety of storage solutions including mini, climate controlled, RV, vehicle, boat, and long term storage. Started in 2001, the company is headquartered in Orlando, FL, and operates both in the United States and Puerto Rico.
 
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How is Simply Self Storage rated?

Breakdown

4.0/5
Services
4.5/5
Security Features
0.0/5
Unit Types Offered

Overall Rating: 4.1 / 5 (Excellent)

Simply Self Storage offers a variety of storage unit types and sizes listed by location and priced accordingly. Although they fail to disclose that rates vary depending on demand, availability, and seasonality, their search options are quite comprehensive and allow site users to filter search results by type of storage, distance, size, features, price highest to lowest and vice versa, and distance nearest to farthest and vice versa. The company has an A+ rating with the Better Business Bureau and holds an excellent Trustpilot score, yet these are based on scant customer reviews, and there are few other impartial online sources from which to ascertain the company's overall reputation.

Simply Self Storage Services

Services - 4 / 5

The company has locations in 26 states, the District of Columbia, and Puerto Rico, and has an extensive inventory of indoor and outdoor units including mini storage, climate-controlled units, and indoor and outdoor vehicle storage. Commercial units with electrical outlets and wifi are also available in select locations. Wine storage is only available at the Naples, FL site. The company offers 24-hour phone service support, free online booking, and rental insurance. Some of their locations offer truck rental, furniture, and mattress covers, and accept client deliveries.

Company Type

  • Self Storage

Coverage Area

  • AL
  • CT
  • DE
  • FL
  • GA
  • IL
  • IN
  • KS
  • LA
  • MD
  • MA
  • MI
  • MN
  • MS
  • MO
  • NH
  • NJ
  • OH
  • OK
  • PA
  • RI
  • TN
  • TX
  • VT
  • VA
  • WA
  • DC
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Types of Storage Units

  • Car/RV Storage
  • Boat Storage
  • Business Storage
  • Student Storage
  • Wine Storage

Unit Location

  • Exterior
  • Interior

Unit Size

  • 5x5
  • 5x10
  • 5x15
  • 10x10
  • 10x15
  • 10x20
  • 10x25
  • 10x30
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The above sizes reflect the units' dimensions in feet.

Additional Services

  • Packing Materials
24-Hour Access
Climate-Controlled Units

Simply Self Storage Pricing

Pricing - 4.5 / 5

Pricing on the company's website is listed under each location and by unit size. Vehicle storage is listed as an amenity, yet unit sizes and prices are not provided. Online discounts also vary by location, including a 50% off the first month. The company's website fails to state whether a longer rental period would be higher or lower than a monthly rate. The company does allow customers to make their rental payments online and has a referral program that discounts $30 off the next month's rent to each client that refers a new customer.
Free Quote
Self Storage Metro Price
$194-Boston MA
Self Storage Rural Price
$58-Chickasaw OK
Rental Term
Monthly
The above prices reflect the cost of a standard 10x10 unit.
Promotions
Referral program offers $30 off next month rent for every new customer referred.
Payment Options
Online Payment Option

Simply Self Storage Facility Features

Security Features - 4.5 / 5

All Simply Storage facilities operate during standard business hours during the week and Saturdays and have shorter hours of operations on Sundays. Gate access is 22/7, and outdoor units have drive-up access. Security features include gated access, keypad entry, lighting, gated access, and indoor and outdoor video cameras.

Safety

  • Indoor/Outdoor Surveillance Cameras
  • On-Site Manager
  • Controlled Access
  • Keypad Entry
  • Lighting

Accessibility

  • Drive-Up Access

Simply Self Storage Company Reputation

Company Reputation - 4.3 / 5

Simply Self Storage has a BBB rating of A+ with one negative review and a Trustpilot score of 7.7 based on two 5-star reviews. Although the company has received mixed client feedback in a number of online customer review platforms, these are not unbiased sources and may not be the best indicators of the company's overall reputation.
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
1
Trustpilot Rating
7.7 out of 10
Date Collected
2018-01-03

Company Profile

Full Name
Simply Self Storage Storage Units
Company Website
https://www.simplyss.com
Headquarters
7505 West Sand Lake Road 32819, Orlando, FL, 32819

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Customer Comments & Reviews

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J
Jesse T
6/27/2023
Yesterday, I went to Simply Self Storage in Spring Hill, FL at 14900 County Line Rd and spoke to Dell and he was very helpful and accommodating. I am a RETIRED Military veteran, and he gave me the best deal available to store my RV Trailer. Despite the technology problems giving him difficulty in setting up my account, Dell still had a positive attitude and kept at it until he got me that deal. It is refreshing to find folks like Dell who actually enjoy their job and provide customers with great service. He is definitely a valuable asset to your company. Thanks. Vr, JTC

Le'Colbert N
9/2/2022
Simply Self Storage at 6121 Spout Springs Georgia 30542. I went to my storage yesterday, I found snake skin in my unit it was about 3 to 4 feet long. I called the attendant Allen. Allen was very nonchalant with me and acted as if he didn't have a care in the world about me finding snake skin in my unit. I stated that I was concerned about everyone that had a unit there that may or would come in contact with a snake. I asked if they put anything down for snakes, Allen the attendant stated "NO" they don't put anything down for snakes. Allen tried to blame it on the neighbors property next to the unit which I find it to be an excuse because the snake skin was in my unit. I asked... Read More

T
Tom R
11/26/2021
Simply Self Storage at 6901 Hawthorn in Indianapolis is Simple indeed. I stored a car there for 2 months and the first time I retrieved it someone had sawed the catalytic converter from underneath my car. When I discussed this with the attendant, she was less than sympathetic, and said that the company has not accountability for damage to a car that is stored outside. Needless to say I did not return my car to this facility and will not be doing business with this company ever again.

G
gerald s
10/6/2018
Wanted to leave a review, but couldn't do so on Google. (computer wouldn't allow it). Found your storage unit & staff, much to my liking. Staff was friendly & courteous. As this was my 1st use of a self storage unit in over 30 yrs., they made things pleasant & easy. thanks...........jerry

L
latina
7/5/2018
I would like to make a formal complaint about the above business. On 06/30/2018, I paid, by phone, to rent a storage unit for 3 months. On 07/02/2018, when I arrived to move into the storage, a lot of mistakes were made. First of all, I had requested that the storage unit be available for me to move in when the gates open at 6am, so that I would be able to unload and turn the Uhaul in by 11am. The storage unit said that it would be no problem since I had already paid my $450. Once I arrived, however, there was a lock on my unit, causing me to have to wait until the worker arrived at 9:30 am. When I questioned the employer about having a lock on my reserved unit, he just looked... Read More

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