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Liberty Tax Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
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Liberty Tax is an online service that offers income tax courses, tax education, tax planning, tax returns, and tax preparation. The company also offers Spanish language services, accounting, bookkeeping, payroll software, and invoicing expenses. Liberty goes above and beyond by offering several tax preparation guarantees, including a price lock guarantee, and accuracy guarantee, and a maximum refund guarantee. Help is available over email, chat, social media, and telephone. What's more, the company has physcial office locations should you need them where seamless transition from online to office is guaranteed. 

Platform

Liberty offers tax preparation services that can be accessed online through desktop, laptop, mobile or tablet. Additionally, unlike many other online providers, the company offers in-person support from expert tax preparers. 

Tax Tools

In-Person Tax Pro Double Check
Withholding Calculator
Tax Estimator
Automatic W-2 Import
Import Competitor Previous Year Return
All Major IRS Forms and Schedules

Plans and Features

Simple - $24.95 / State $29.95 (Best for Simple Returns)

  • ACA Forms
  • Free Chat
  • Free Tech Support
  • Prior Year Return Access
  • W-2 Download
  • Credit Maximizer
  • Child & Dependent Care
  • Competitor Import
  • Import Last Year’s Info
  • State Tax Preparation
  • Tax Return Amendments
  • Create Prior Year Returns
  • Non-Resident, Partial Year State Return Preparation
  • Forms Supported – 1040EZ
  • Schedules Supported – Schedule B

Basic - $34.95 / State $39.95 (Best for Families)

  • ACA Forms
  • Free Chat
  • Free Tech Support
  • Prior Year Return Access
  • W-2 Download
  • Credit Maximizer
  • Child & Dependent Care
  • Competitor Import
  • Import Last Year’s Info
  • State Tax Preparation
  • Tax Return Amendments
  • Create Prior Year Returns
  • Non-Resident, Partial Year State Return Preparation
  • Itemized Deductions
  • Health Saving s Account
  • Interest & Ordinary Income
  • Self-Employment Income
  • Business Expenses
  • Forms Supported – 1040, 8853
  • Schedules Supported – Schedule A, B

Deluxe - $54.95 / State $39.95 (Best for Investors)

  • ACA Forms
  • Free Chat
  • Free Tech Support
  • Prior Year Return Access
  • W-2 Download
  • Credit Maximizer
  • Child & Dependent Care
  • Competitor Import
  • Import Last Year’s Info
  • State Tax Preparation
  • Tax Return Amendments
  • Create Prior Year Returns
  • Non-Resident, Partial Year State Return Preparation
  • Itemized Deductions
  • Health Saving s Account
  • Interest & Ordinary Income
  • Self-Employment Income
  • Business Expenses
  • Sole Proprietor Income
  • Home Office Deductions
  • Forms Supported – 1040, 4562, 8829, 4136, 8839, 8853
  • Schedule Supported – Schedule A, B, C

Premium - $79.95 / State $39.95 (Best for Small Business Owners)

  • ACA Forms
  • Free Chat
  • Free Tech Support
  • Prior Year Return Access
  • W-2 Download
  • Credit Maximizer
  • Child & Dependent Care
  • Competitor Import
  • Import Last Year’s Info
  • State Tax Preparation
  • Tax Return Amendments
  • Create Prior Year Returns
  • Non-Resident, Partial Year State Return Preparation
  • Itemized Deductions
  • Health Saving s Account
  • Interest & Ordinary Income
  • Self-Employment Income
  • Business Expenses
  • Sole Proprietor Income
  • Home Office Deductions
  • Income from Rental/Real Estate
  • Gains, Profit and Loss, S Corporation
  • Sale of Home
  • Forms Supported- 1040, 4562, 8829, 4136, 4684, 4835, 8839, 8853
  • Schedule Supported – Schedule A, B, C, E, F, K-1

Features when filing with Liberty Tax

  • 5 Year Safe Keeping
  • Audit Assistance
  • Print & Bound Copies
  • Bundle and Save

Refund Requirement  

  • Social Security Number or Individual Taxpayer Identification Number
  • Filing Status
  • Exact Whole Dollar Amount of your expected refund

Liberty Tax Services Summary

Liberty Tax offers a wide variety of tax-related services that are targeted to meet the individual needs of each client. The service allows clients to file taxes, apply for ITIN online and provides forms, tax table rates with free consultation. Liberty Tax also ensures clients get maximum refunds and accurate tax filing services.


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Customer Comments & Reviews

Loading Reviews ...
psychostryngs48
3/31/2023
My new statement is "AVOID Liberty Tax at all costs. If you have any other option choose it before you choose Liberty tax." Here's why.... In my past, I have been an avid Liberty Tax customer. No more. As of this last year, 2022, I had a previous year's tax return prepared and I gave Specific Instructions on the address that has to appear on the form. It was a PO Box address that's been on our tax forms for the last two and a half decades . Not following a simple instruction caused both of our IRS accounts to be locked so we couldn't get any information from our personal accounts for a joint return. I didn't find this out in the immediate because they had already filed it after... Read More


Vi V
5/18/2021
Lakeland office completed fraud! I've call corporate so many times it is pathetic. Promised a call back everyday for the last 3 weeks and I haven't heard anything! Every time I call the reps hang up because they don't want to help or forward me to someone else who does not want to help. Terrible customer service!! I wouldn't recommend to liberty tax to my dog at this point! I will leave every bad review I can.. FRAUDDDDD


J
john
3/25/2019
I was charged 350 for a simple return, I have used them for past 8 years and it was 175. They are charging more hourly than doctors do, complete rip off stay away from this place!!! Go anywhere else or use turbotax but don't go here!! once they start doing your prep they have you and at end tell you their outrageous fees, complete scam


C
Craig
3/3/2019
They charged me over 300 dollars and didn’t tell me the fees Don’t go to them they are a rip-off



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