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TaxSlayer Tax Software Review


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TaxSlayer is a cloud-based DIY tax preparation software that includes all the forms, calculations and resources users need to file their federal and state taxes electronically with the IRS. The company was founded in 1965 and is based in Augusta, Georgia.
 
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TaxSlayer - Overview

When you file taxes with TaxSlayer, you won't be surprised with fees for each additional tax form, credit or deduction. Instead, prices are based on the kind of support you want. Every user receives unlimited phone and email help from start to finish. If you need a little extra, you can select the option with the right support for your situation.

Platforms

  • Online

  • Mobile App

Editions

  • Simply Free
  • Classic
  • Premium
  • Self-Employed

Features

All editions include:

  • Guaranteed maximum refund
  • $0 out-of-pocket fees
  • 100% accuracy guaranteed
  • Unlimited phone and email support

Simply Free ($0)

  • Free federal and state tax return if you qualify
  • Prepare, print and e-file simple returns for free
  • Upload a tax return from another service
  • Free unlimited email and phone support
  • Education deductions and credits included
  • Compare this year's return to last year's return

Classic ($34.95 + State Additional)

  • Prepare, print and e-file any tax situation
  • All deductions and credits included
  • Fast W-2 import
  • Import and compare prior-year information
  • Assistance with IRS inquiries
  • Best for those with dependents

Premium ($54.95 + State Additional)

  • Prepare, print and e-file complex returns
  • Ask a tax professional the most difficult questions
  • All credits and deductions are included
  • Priority phone and email support
  • Live chat support
  • IRS tax audit assistance

Self-Employed - $64.95 (+ State Additional) 

  • Prepare, print and e-file self-employed returns
  • Self-employed guide to taxes
  • Deduction finder to get your maximum refund
  • Access to a self-employment tax professional
  • Phone, email and live chat support
  • Self-employed tax tips and reminders

Data Import

  • Download previous year’s tax returns
  • W-2 import
  • Upload a PDF from another tax preparation service

Accuracy

  • 100% accuracy guarantee
  • Tax audit support and defense
  • Identity protection and restoration

Payment Options

  • Credit/debit cards
  • Deduct prep fees from your refund (File & Go)

Refund Options

  • Direct deposit
  • TaxSlayer Prepaid Visa® Card
  • Mailed check

Support Services

  • Free phone support
  • Free email support
  • Live chat
  • Access to tax professionals
  • Access to self-employed tax expert

TaxSlayer Tax Preparation Summary

TaxSlayer provides easy-to-use tax preparation tools for any tax situation and the company's competitive prices mean you'll pay up to $100 less than what many competitive companies charge. TaxSlayer updates its products, calculators and features every year to help every user file with confidence, no matter how experienced they are or how complex their return might be. TaxSlayer's innovative platform and fully guided experience help you get your taxes done fast, and its maximum refund guarantee ensures you get every tax break you deserve.

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Customer Comments & Reviews

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lauren.alexander1810
5/5/2023
Are used tax slayer back in April and I got an email a few weeks ago, saying to use the link they gave to access my refund. It won’t let me login because it’s asking for some code. The code I used originally is not being accepted. My refund was supposed to be 1872$ And I can’t get that money because I can’t contact anybody through any number, Email, anything. I think this is a scam.

R
Renee G
6/19/2020
I have used TaxSlayer for 8 years. I have never had any issues. In fact, when I locked myself out of my account because I use it once a year, I was able to call and get it resolved in less than 10 minutes. The support available and the price I pay for doing my taxes from my kitchen table is amazing. I can be at home, pay a great price to use easy software to stop and go as I please, and file my taxes when I am ready without having to make an appointment. I've never had any issues and will continue to use them as long as they keep the level of quality that they have upheld so far. Thanks!

J
JudyS
2/6/2018
There is NO refund NOW with TaxSlayer Refund Now loan 2018. I filed on Feb. 3 2018. I clicked on the box for the Refund Now loan and agreed to pay the 25.00 fee to the bank who handles these advance loans for TaxSlayer. I got a message that the IRS had accepted my refund. I heard nothing Monday Feb. 5th, so I contacted customer service on Feb 6th. I was told by customer service "You did not get enough of a refund to qualify for the Refund Now loan." I received a 1200+ refund with w2's from well known US corporations and I am a single filer. So there is very little risk of advancing me 500. 00. I was given no warning and I could find no where on their website the qualifying... Read More

M
Melissa B  
Official Response

Director, Digital Marketing of TaxSlayer Tax Software
Hi Judy, We understand your frustration with not receiving the refund advance this year. TaxSlayer and River City Bank have certain requirements in place for receiving the advance. The amount of your Federal refund did not meet these requirements, therefore you were unable to receive refundNOW. If you have additional questions or concerns regarding the advance, please contact our support staff at 706-922-6741 or send an email to support@taxslayer.com. Thank you.
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  • #1 rated on Trustpilot in the tax prep software category
  • Free simple returns- $0 Federal, $0 First State 
  • 100% accuracy – guaranteed 
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