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Veterans United | VA Loans Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
961 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating.

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population.

These conditions include more flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

Veterans United has closed over 700,000 home loans for military service members and their families, but what really sets the company apart is their involvement in the military community.

The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

Also, Veterans United offers a totally free and no-obligation credit-building program, where veterans and military families have access to trained and dedicated consultants who offer advice and strategies for improving credit. 

What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans.

Services and Features

For borrowers seeking VA loans, Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information. 

Eligibility

To determine eligibility, prospective borrowers may have to initially provide the following information:

  • Buy or Refinance

  • Military service history

  • State

  • Value of home desired

  • Planned Date of Purchase

  • Credit Score

  • Zip Code

  • Email address

  • Current Address

  • Phone Number

Types of Loans Offered by Veterans United

Types of Home

Multi-Family

Single-Family

Townhouse

Condominium

Mortgage Options Offered (Veterans United is a full-service lender who also offers conventional, FHA and USDA loans.)

VA Loans

Fixed Rate Mortgage

Adjustable Rate Mortgage

VA Cash Out Refinance

IRRRL

Mortgage Related Fees

Origination Fee

Closing Fee

No

Private Mortgage Insurance

No

** Veterans United's fee structure can vary depending on a host of factors, including the type of loan, the borrower’s credit score and more.

Qualification

Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

If your credit is less than stellar it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:

  • Have 90 consecutive days of active service during wartime, or

  • Have 181 days of service during peacetime, or

  • Six years in the Reserves or National Guard, or

  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

VA Loans with Veterans United

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education. So it’s not just a matter of do you qualify or not. Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation. A top choice for all the different types of VA loans.


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961 Customer Comments & Reviews

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Eva L
7/21/2020
Before going with a smaller lender it’s worth checking VU out. They were quick and competitive.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much, Eva! :)

thedancingdolphin
7/9/2020
Veterans United has financed both the purchase and refinance of our most recent home. There is no comparison to other lenders. The courtesy and professionalism displayed by this company is exceptional. We highly recommend!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much for your recommendation and awesome review! :)

Keith R
7/8/2020
It is a great experience for Veterans!!!! All Veterans should use this company!!!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for saying so, Keith!

S
Shannon
7/2/2020
I have heard horror stories from other people of their first home buying experience. Clearly, none of them have used Veterans United. I felt genuinely cared for and have nothing negative to say about my experience. Thank you everyone.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank YOU, Shannon! This review is awesome; I'm so glad to know you felt confident that your loan process was in good hands. Congratulations on your first home purchase!

L
Laura C
6/30/2020
I LOVE this company. It’s been a long time since I’ve had such a positive experience. They make the loan process super easy, and are so well organized . But also what makes them great are the people who work for them. Jessica and Harley were just the best. Super friendly and on the ball constantly. They were always informative and caring. I can’t say enough about what a great experience this was.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
It makes my day to know you had such a positive experience--from the loan process to the people--and that you felt cared for throughout the loan process. Thank you so, so much for this amazing review, Laura, and congratulations on your new home!

Kacie A
6/27/2020
Smooth and quick process. They walked through each step and took the stress and worry about of buying.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm glad to hear your loan process was such a smooth one! Thank you for the review, Kacie!

C
Carson K
6/24/2020
Working with Veterans United was amazing. I could not be happier with the home buying experience. I'm very thankful for Veterans United, their top level customer service, support, and making the home buy experience so easy and painless. Doing business with this organization was fun and exciting from start to finish. Veterans United is a true organization that I can value, support, and recommend to my military family and friends.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm thrilled that you're thrilled with your home buying experience! Thank you so much for the praise and recommendation--it means more to us than you know. Congratulations on your new home, Carson! Your VUHL fam is celebrating along with you.

B
Brian B
6/23/2020
This is one company that can always be trusted...from the loan specialist, underwriters and anyone else who plays a part in your loan...5 stars across the board for Veterans United

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
We are so appreciative of your trust, Brian. That means a lot us! Thank you for the 5-star review!

William A
6/18/2020
Great experience in these trying times. Veterans United was on top of things from my first phone call. From my home purchase to my recent refinance. Always keeping me up to date and informed in a language I could understand. Five Stars !

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm so glad to hear that with everything there is to worry about during these times, your home purchase and refinance were not one of them. Thank you for the wonderful feedback!

F
Fernando
6/14/2020
If you are first time or inexperienced home buyer serving in the Active Duty or if you are a Veteran, I have some words of advice for you: I strongly recommend taking advantage of all the services provided by Veterans United. As first time home buyers, we had a friendly, experienced, knowledgeable Loan Specialist (Mr. Matt Turner) who was extremely responsive and responsible to make our closing on our dream home happening on time! Veterans United will be guiding you throughout all the process and their web platform is very user friendly, easy to upload documents and easy to understand. Veterans United and our Loan Specialist put lots of motivation and max effort to keep going forward,... Read More

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Wow, wow, wow, what a stellar review. Thank you for sharing feedback from so many angles, from the team you worked with, to our emphasis on VA loan/home buying education, to ease of uploading the necessary documents to our online platform. This helps us know that we are on the track to doing everything we can to make this an accessible, and dare I say, an enjoyable process. Congratulations on your new (and first!) home purchase! That is such a milestone to reach, and I am so extremely happy for you. Enjoy that dream home of yours!