T-Mobile Home Internet Review

Speed and Coverage

T-Mobile Home Internet runs on the same fast 4G and 5G networks as T-Mobile's cellular phone service. The company offers only one option when it comes to speed. All users get the highest speeds available in their location. As higher speeds in your area become available, you'll automatically receive them with no price increase.

T-Mobile Home Internet reports that customers typically experience speeds between 33-182 Mbps, which makes the service fine for streaming video, surfing the web, working from home, and most types of online gaming. Upload speeds between 6 Mbps and 23 Mbps can be expected with the service. However, while scanning online customer reviews of the service, we did note some complaints of speed throttling. So the highest speeds may not always be available to you.

T-Mobile Home Internet 5G service is available in 48 states. Within those states, coverage may be limited, however. You can easily check whether service is available in your area on the company's website. The company regularly expands its coverage to more cities in the states where it offers service.

Price

If you're fortunate to live within T-Mobile Home Internet's service area, you can get a very good deal with this provider. The company offers an unlimited data plan for just $50 with autopay, or $55 without. That fee is inclusive of all taxes. We appreciate that the company offers this kind of "what-you-see-is-what-you-get" transparency around prices. T-Mobile also offers a range of perks with its plans, including a year of free streaming through Paramount+ and the opportunity to sign up for Philo Live TV for $15 per month, The company will also pay any termination fees you're charged up to $500) to cancel your existing contract and switch to its service.

T-Mobile Home Internet is a pay-by-the-month service. There's no need to sign a long-term contract when you sign up. In addition, the company offers a free trial period. Use the service for up to 15 days and, if you're not satisfied, you can cancel the service and receive a full refund.

Customer Service

JD Power has ranked T-Mobile Home Internet as #1 for customer care for nine years running. That's an impressive achievement. But the company doesn't fare so well on Trustpilot, where it receives just 1.4 out of 5 stars. We should note that not all of the negative reviews on Trustpilot pertain to T-Mobile's home internet services. Many refer to the company's cellular service. Still, complaints of spotty service on T-Mobile networks do raise some concerns. T-Mobile is not accredited by the Better Business Bureau, which is surprising for such a large company. But it does garner a respectable B+ rating despite not being accredited.