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A Small Orange Web Hosting Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
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A Small Orange is a Texas-based web hosting provider that offers hosting products and other related services. The company has several plans for shared, dedicated, cloud-VPS, and reseller hosting. It does not advertise "unlimited" bandwidth or storage, and instead provides consumers with direct numbers and rates in addition to features such as website building, cPanel, and enhanced web security.
 
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How is A Small Orange rated?

Breakdown

4.5/5
Performance
3.5/5
User Experience
4.0/5
Price and Subscription Model
4.5/5
Services Offered

Overall Rating: 4.1 / 5 (Excellent)

A Small Orange believes that web hosting should be as transparent and consumer-friendly as possible. What the company lacks in experience, they make up for with straightforward rates and a quick method for consumers to find what they need. A good number of hosting options, powerful security tools, and a community-driven approach to web hosting all contribute to A Small Orange's score. We recommend its service for beginners and experts alike.

A Small Orange Range of Services

Services Offered - 4.5 / 5

A Small Orange offers a wide range of services with their web hosting plans. The company has plans for shared, dedicated, cloud-VPS, website builder, and reseller web hosting, as well as WordPress integration. Its plans don't include unlimited storage or bandwidth, but this is because company policy discourages from using said terminology as it can be misleading to consumers. A handy questionnaire helps users find exactly the kind of plan they need based on their web hosting needs, be it for a personal blog, online art portfolio, or business website.

Useful For:

  • Beginners
  • Developers
  • Blogging
  • Graphic Designers/Portfolio
  • Photo/Video

Operating System

  • Linux
Select Features
Unlimited Domains
Uptime Percentage Guarantee
Automatic Backups
Dynamic Embeds
Data Transfer
Advertising Credit

Number of Email Accounts

Unlimited
Email Features
Webmail Interface
Email Forwarding
POP3 Support
iMAP Support
Autoresponder
Archiving
Daily
Hosting
Shared
VPS
Wordpress
Website Builder
Cloud Hosting
Reseller
Control Panel
cPanel
Languages
Other
PHP
Python

A Small Orange Security Features

Performance - 4.5 / 5

A Small Orange checked off on all the security features we considered, and has password protected directories for additional safety. It's also working on improving its network edge DDoS mitigation software. Although in theory, this means the company has an extensive security ecosystem, customers actually have to sign up for a SiteLock plan (prices ranging from $20 to $200 per year) to benefit from many of these security measures.
Security Features
SSL Certification
Malware Scans
Blacklist
Anti-Spam Email Monitoring
SQL
XSS
Website Application Scans
DDoS Protections
Yes
Password Protected Directories
Yes

A Small Orange Price & Subscription Model

Price and Subscription Model - 4 / 5

A Small Orange's shared hosting plans come in tiny, small, medium, and large varieties. None of them are advertised as having introductory prices. A disclaimer warning that said prices only apply to the first term could make matters confusing for consumers though. Plan terms range from one to 36 months, and all its plans renew after said term has expired unless canceled beforehand. The company's small, regular, and large plans all provide discounts if customers decide to pay for terms longer than one month. Moreover, customers have a 90-day guarantee on all its shared, business, reseller, and VPS plans.
Money Back Guarantee
Yes
Free Plan
No
Shared Hosting Introductory Price Range
n/a
Shared Hosting Standard Plan Price Range
$5.92 - $25.00
Plan Term
1-36 months
Auto-Renewal
Yes

Subscription Details

A Small Orange prices plans and additional products automatically renew unless you cancel. Said renewal will be for the same term length and rates as originally chosen. Consumers may cancel their automatic renewal at any time by contacting customer support.

A Small Orange Customer Experience

User Experience - 3.5 / 5

A Small Orange is not accredited with the BBB, has a B- rating on their page, and has received 12 negative reviews there, although more recent ones have been answered by the company. On Trustpilot, its score is a poor 3.5, but that is the result of only 9 reviews, 78% of which have been bad. Moreover, contacting A Small Orange without previously having purchased one of its plans proved difficult. The company Contact Us page didn't actually host any information, instead asking for log-in information that a potential consumer would not have.
Year Founded
2003
BBB Rating
B-
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
12
Trustpilot Rating
3.5 out of 10
Date Collected
2018-04-04

Support Hours

24/7 live chat and email support

Contact Methods

  • Phone
  • Email
  • Chat

Company Profile

Full Name
A Small Orange Web Hosting
Company Website
https://asmallorange.com
Headquarters
2500 Ridgepoint Drive, Austin, TX, 78745

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Our Partner
  • Online questionnaire to help users find the right plan
  • 90-day guarantee for shared, business, reseller, and VPS hosting
  • SiteLock™ cybersecurity tools keep your website safe
  • 99.9% uptime guarantee and daily backups
  • Optimized WordPress integration
  • Customer support 24/7
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