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Domain.com Web Hosting Review


ConsumersAdvocate.org Rating: 4 / 5 (Very good)
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Domain.com is a web services company that offers domain name registration and web hosting plans. Its domain name services include URL forwarding, DNA management, domain security tools, and more. The company's web hosting services feature shared and VPS hosting, as well as a number of additional security and design options.
 
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How is Domain.com rated?

Breakdown

4.5/5
Performance
3.5/5
User Experience
4.0/5
Price and Subscription Model
4.0/5
Services Offered

Overall Rating: 4 / 5 (Very good)

Because Domain.com's specializes in affordable domain registration and services, its web hosting services aren't as broad as other competitors'. The company does offer a good selection of features for their plans though, and their security infrastructure is powerful—provided customers pay for the additional software. Moreover, those looking for web hosting with Windows will find Domain.com provides the tools to do so. Consumers looking for a great deal on domains will feel right at home, and be able to host their website as well.

Domain.com Range of Services

Services Offered - 4 / 5

Domain.com only offers shared and VPS hosting, and its range of included services isn't too inspired. However, the company does offer WordPress integration and web building, as well as alternatives for both Linux and Windows, which is uncommon. Other noteworthy features include integration with Google apps and daily automatic backups.

Useful For:

  • Beginners
  • Developers
  • Blogging
  • Graphic Designers/Portfolio
  • Photo/Video

Operating System

  • Linux
  • Windows
Select Features
Unlimited Disk Storage
Unlimited Domains
Automatic Backups
Advertising Credit

Number of Email Accounts

100 to Unlimited
Email Features
Webmail Interface
Integration with Google Apps
Email Forwarding
POP3 Support
Autoresponder
Archiving
Daily
Hosting
Shared
VPS
Wordpress
Website Builder
Control Panel
cPanel
CentOS Webpanel
Languages
ASP
Perl
PHP
Python

Domain.com Security Features

Performance - 4.5 / 5

Domain.com offers very powerful tools for protecting your domain and relies on SiteLock technology to provide strong security for customer websites. However, the tools provided by SiteLock start at an additional $20.00 per year, and the company does not mention if it has any sort of automated protection against DDoS attacks.
Security Features
SSL Certification
Malware Scans
Blacklist
Anti-Spam Email Monitoring
SQL
Website Application Scans
DDoS Protections
No
Password Protected Directories
Yes

Domain.com Price & Subscription Model

Price and Subscription Model - 4 / 5

Domain.com has individual plans for Linux and Windows. For each OS, they have three shared hosting plan levels: basic, deluxe, and extra. Only the deluxe Linux plan has an introductory rate—all others will cost the same amount that they initially when they renew. The company's plan terms have a minimum of 12 months. Customers should be careful, as one of the pages before completing their purchase will show a number of additional features, some of which will already be added to their cart.
Money Back Guarantee
No
Free Plan
No
Shared Hosting Introductory Price Range
$6.75 (deluxe Linux plan only)
Shared Hosting Standard Plan Price Range
$3.75 - $13.75 (Linux); $4.75 - $14.75 (Windows)
Plan Term
12-36 months
Auto-Renewal
Yes

Subscription Details

Domain.com charges you the full introductory price for your entire selected term upon purchase. The company signs you up for automatic renewals if not canceled before your selected term is over. In the case of having paid an introductory price, you will be charged the regular price of your selected contract after that introductory term is over.

Domain.com Customer Experience

User Experience - 3.5 / 5

Domain.com is a BBB accredited business and currently holds an A+ rating with them. On the other hand, the company has no Trustpilot page and has no information about their physical address on the site.
Year Founded
2000
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
5
Date Collected
2018-04-04

Support Hours

24/7 phone, chat, and online form submission

Contact Methods

  • Phone
  • Chat
  • Online Form

Company Profile

Full Name
Domain.com Web Hosting
Company Website
http://www.domain.com
Headquarters
13115 NE 4th St STE 240, Vancouver, WA, 98684

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Our Partner
  • Start by finding a website domain name
  • Web Hosting Plans Included at great prices
  • Shared and VPS web hosting
  • SiteLock tools for web security
  • BBB accredited, A+ rating
  • Premium domain name search options
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