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FatCow Web Hosting Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
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FatCow is a web hosting company that offers several types of affordable hosting for small to medium-sized businesses and individuals. The company is based in Burlington, Massachusetts and has been providing customers with shared hosting plans since 1998. Web hosting features include marketing tools, point and click site-building tools, various applications, and more.

How is FatCow rated?

Breakdown

4.0/5
Performance
3.5/5
User Experience
4.0/5
Price and Subscription Model
4.0/5
Services Offered

Overall Rating: 3.9 / 5 (Very good)

FatCow has been in the web hosting industry for some time now, and it shows in their wide offering of features and straightforward pricing scheme. A single plan for each of their web hosting types means users don't have to worry about what services do or do not apply for each plan. Additionally, solid security features and an experienced customer service team should be able to handle any problems users experience with their website.

FatCow Range of Services

Services Offered - 4 / 5

FatCow offers a range of services that meet the needs of individuals and businesses alike. The company provides customers with many features, although its email options fall short when compared to competitors. If a customer wishes to improve their website's performance, FatCow offers VPS and dedicated hosting in addition to their basic shared hosting plans.

Useful For:

  • Small Businesses
  • Beginners
  • Developers
  • Blogging
  • Graphic Designers/Portfolio
  • Photo/Video

Operating System

  • Unix
Select Features
Unlimited Disk Storage
Unmetered Bandwidth
Unlimited Domains
Automatic Backups
Form Submissions
Data Transfer
Advertising Credit

Number of Email Accounts

Unlimited
Email Features
Webmail Interface
Integration with Google Apps
POP3 Support
Archiving
Daily
Hosting
Shared
VPS
Dedicated
Wordpress
Website Builder
Reseller
Languages
Other
Ruby on Rails
PHP
Python

FatCow Security Features

Performance - 4 / 5

For an additional, discounted price, FatCow will offer SiteLock technology to better protect a customer website's integrity. The company does not mention whether they have password-protected directories or DDoS specific protections in place.
Security Features
SSL Certification
Malware Scans
Blacklist
Anti-Spam Email Monitoring
SQL

FatCow Price & Subscription Model

Price and Subscription Model - 4 / 5

FatCow has a single plan for its shared web hosting services. The plan can be paid for in terms ranging from one to 36 months and comes with a 30-day money-back guarantee. The selected term will determine a customer's fees accordingly. Users can, however, start with the company's MiniMoo program which lets customers reserve a domain name and create a single email account—a perfect solution for new businesses who need an online presence quickly and a placeholder for their future website.
Money Back Guarantee
Yes
Free Plan
No
Shared Hosting Introductory Price Range
$4.08 - $5.00
Shared Hosting Standard Plan Price Range
$12.95 - $14.95
Plan Term
1-36 months
Auto-Renewal
Yes

FatCow Customer Experience

User Experience - 3.5 / 5

Like most web hosting companies, FatCow's customer experience can read as mixed. It has not been rated by the BBB, where it has 13 negative reviews, mostly centered around domain and billing issues. Although its score on Trustpilot is a poor 2.7 out of 10, it is the result of only 11 reviews.
Year Founded
1998
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
13
Trustpilot Rating
2.7 out of 10
Date Collected
2018-04-06

Support Hours

24/7 phone, chat, and online form

Contact Methods

  • Phone
  • Chat
  • Online Form

Company Profile

Full Name
FatCow Web Hosting
Company Website
Headquarters
10 Corporate Drive #300, Burlington, MA, 01803

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