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SiteBuilder Web Hosting Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
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SiteBuilder.com is a web hosting and website building service. The company offers email and thousands of templates with which to construct websites. SiteBuilder.com features easy drag and drop tools that let you create websites quickly. SiteBuilder.com also comes with SEO, blog, and e-commerce tools for helping clients sell their products online.             
 
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How is SiteBuilder rated?

Breakdown

4.5/5
Performance
3.0/5
User Experience
4.5/5
Price and Subscription Model
4.5/5
Services Offered

Overall Rating: 4.2 / 5 (Excellent)

SiteBuilder is an ideal choice if you want to create a website and don't feel you have the necessary skills to do so. With SiteBuilder you don’t need any web design or programming experience. The company provides easy-to-use drag and drop tools that enable virtually anybody to build a website. The signup process is quick. Once new users create an account they can select a domain name and get started right away with access to thousands of free website templates. Templates are ready-made and all users have to do it is update text and change images, uploading their own or using SiteBuilder's extensive image library. Other notable features include:

Free Domain Name/Blog Setup
$200 Free Advertising Credits
SEO & Marketing Help
Simple Facebook & Twitter Page Integration
eCommerce Store (paid upgrade)

SiteBuilder Range of Services

Services Offered - 4.5 / 5

Although SiteBuilder provides Windows web hosting, its offerings are much more geared toward website development for beginners. There is little, if any, information of the technical aspects of its web hosting platform. The company focuses on its customizable and flexible templates, eCommerce tools for those who wish to add a marketplace to their website, and its included domain name and email address features. SiteBuilder's drag and drop editor makes the website building process particularly quick and easy.

Useful For:

  • Small Businesses
  • Beginners
  • Blogging
  • Graphic Designers/Portfolio

Operating System

  • Windows

Number of Email Accounts

Unclear

SiteBuilder Security Features

Performance - 4.5 / 5

SiteBuilder's security features for its web hosting services are not entirely detailed. Aside from setting up SSL certification there doesn't seem to be any additional information on how the company secures its servers, or indeed if it has malware scans and anti-spam filters. As previously mentioned, this is because SiteBuilder is mainly geared toward giving those with little technical experience the ability to create quick and attractive websites.
Security Features
SSL Certification

SiteBuilder Price & Subscription Model

Price and Subscription Model - 4.5 / 5

Like most web hosting services, SiteBuilder.com offers a promotional price per month, but charges you for the entire selected term up front. At the end of the term, you will be charged the more expensive regular rate again for the entire original term unless you cancel. SiteBuilder is not clear about how long this term is, and you have to go through the process of creating your account and building your website before you see any of this information. The company offers a 14-day, money back guarantee.
Money Back Guarantee
Yes
Free Plan
Yes
Shared Hosting Introductory Price Range
$3.84-$9.22
Shared Hosting Standard Plan Price Range
$7.68-$18.45
Plan Term
Unclear
Auto-Renewal
Yes

Subscription Fine Print

The promotional price is for the first term of service only and automatically renews at regular rates. Qualified plans include a free domain registration for one year. If you wish to cancel, there is a non-refundable $16 domain fee.

SiteBuilder Customer Experience

User Experience - 3 / 5

SiteBuilder, Sitey, and WebsiteBuilder are all similar website building services under the Endurance International Group (EIG) banner. Although Endurance has an A+ with the BBB, the company does have its share of mixed reviews usually centering around billing and customer service responsiveness.
Year Founded
2014
BBB Rating
A+
Number of BBB Positive Reviews
1
Number of BBB Negative Reviews
92
Trustpilot Rating
0.7 out of 10
Date Collected
2018-04-09

Support Hours

SiteBuilder's support hours are not clear.

Contact Methods

  • Phone
  • Email
  • Chat

Company Profile

Full Name
SiteBuilder Web Hosting
Company Website
https://www.sitebuilder.com

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  • Free Domain
  • Free Email
  • Thousands of Free Templates
  • Drag and Drop Editor
  • SEO Tools
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