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Web.com Web Hosting Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Web.com Group, Inc. is a Florida-based company that provides a wide variety of Internet services to small businesses, including domain name purchase and registration, web hosting, website building and design, and social media marketing services. The company has been operating since 1999 and currently services over 3 million customers.

How is Web.com rated?

Breakdown

4.5/5
Performance
4.5/5
User Experience
4.5/5
Price and Subscription Model
4.0/5
Services Offered

Overall Rating: 4.4 / 5 (Excellent)

Web.com provides three web hosting packages, featuring unlimited data transfer, 1-year domain registration, drag-and-drop website builder, several options for storage, FTP accounts, and email accounts at affordable prices, making it ideal for small-to-medium-sized business owners.

One of the main advantages of using Web.com’s services is that the company guarantees 99.9% uptime and offers 24/7 customer support.

Consumers can import existing websites from WordPress® or download any open-source application website, using a one-click installation method, which is highly convenient for those who don’t want to start from scratch.

Additionally, Web.com offers a wide variety of security packages, designed for different business needs. Security packages can be added to any web hosting plans, and are automatically renewed on a yearly basis, which is great for those looking for a reliable and safe web hosting experience.

Web.com Range of Services

Services Offered - 4 / 5

Web.com offers three web hosting packages for small-to-medium-sized business owners, each offering unlimited data transfer and 1-year domain registration. The company’s most basic package is the Essential Hosting, designed to support basic content with limited multimedia. The Essential Hosting package features 300GB of storage, 25 FTP accounts, and 100 multi-user mailboxes. The Professional Hosting plan supports more dynamic content, with 500GB of storage, 50 FTP accounts and 500 multi-user mailboxes. The Premium Hosting plan offers unlimited storage space and FTP accounts, and 1000 multi-user mailboxes, making it best suited for those who want to manage multiple large, high-traffic websites on a single platform.

Each of the packages allow consumers to import existing WordPresss® or download any open-source application websites, with a simple one-click installation. Additionally, the company guarantees 99.9% uptime and seamless validation.

Useful For:

  • Small Businesses

Operating System

  • Unix
  • Linux
Select Features
Unlimited Disk Storage
Uptime Percentage Guarantee
Data Transfer

Number of Email Accounts

100-1000 depending on your subscription.
Email Features
Webmail Interface
Email Forwarding
POP3 Support
iMAP Support
Archiving
Daily
Weekly
Monthly
One-Click Restore
Hosting
Wordpress
Website Builder
Control Panel
Custom
Languages
Other
Ruby on Rails
ASP
JSP
Perl
PHP
Python

Web.com Security Features

Performance - 4.5 / 5

Web.com offers four security packages: Essential, Premium, Wildcard, and Extended Validation, all of which feature SSL certificates and 256-bit encryption, and can be added to any of the company’s web hosting plans. SSL certificates authenticate the identity of your website and protect private information exchanged on the site.

The company’s Essential security package is designed for smaller websites that need basic encryption, such as blogs or forums. The Premium package is designed for ecommerce sellers and medium-sized businesses with higher transaction volumes, ranging between 50 and 250 per month. The Wildcard package is best suited for larger websites and ecommerce sellers who service many customers and exchange information from several locations or subdomains, and the Extended Validation package is designed for larger businesses such as corporations, government organizations and International Treaty Organizations.
Security Features
SSL Certification

Web.com Price & Subscription Model

Price and Subscription Model - 4.5 / 5

Web.com offers some of the most affordable web hosting packages in the industry, with its Essential, Professional, and Premium Hosting plans costing $12.95, $18.95, and $36.95, respectively. Plans are billed on a monthly basis, and subscriptions are automatically renewed after each billing cycle, unless instructed otherwise.

Consumers can also purchase yearly security packages that range from $27.99 for the Essential package to $479.99 for the Extended Validation package.

Additionally, the company is currently offering a discounted rate on the first month of each web hosting plan, free domain registration, and Domain Expiration Protection for $1.95 per month, which is designed to protect your domain from expiring in case you forget to renew it on time.
Free Plan
No
Shared Hosting Introductory Price Range
$5.95 - $9.95 per month, depending on your subscription.
Shared Hosting Standard Plan Price Range
$12.95 - $36.95 per month, depending on your subscription.
Plan Term
Monthly
Auto-Renewal
Yes

Web.com Customer Experience

User Experience - 4.5 / 5

Web.com Group, Inc. is a BBB-accredited business, and has an excellent A+ with the organization. The company has a 5.4 TrustPilot score, which is average, with mixed consumer reviews regarding the company’s support and services.

Web.com’s website is easy to navigate and offers extensive information about the company’s products and services, so consumers know what to expect before purchasing any products.

Additionally, customer support is available 24/7 via email and over the phone, and live chat help is also available during regular business hours, Monday through Friday.
Year Founded
1999
BBB Rating
A+
Trustpilot Rating
5.4 out of 10
Date Collected
2019-02-01

Support Hours

24 hours a day, 7 days a week.

Contact Methods

  • Phone
  • Email
  • Chat

Company Profile

Full Name
Web.com Web Hosting
Company Website
Headquarters
12808 Gran Bay Pkwy, West Jacksonville, FL, 32258

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Our Partner
  • Three web hosting packages to choose from
  • 99.9% uptime guarantee
  • Unlimited data transfer
  • Drag-and-drop website builder
  • Easy Install of WordPress® website
  • SSL certificate plans available
  • 24/7 customer support