Bright Cellars Wine Clubs Review

Years in Business

Since 2014

Membership Programs

Bright Cellar’s membership program is straightforward: customers receive four new wines matched from their profile every month for $88 plus tax (which varies by state). 

Members create their profile by answering a two-minute survey that asks about particular tastes in food and drink. Bright Cellars compares 18 attributes to your preference, creating a flavor profile, and matching you with wines you’ll like.

Members can contact a Bright Cellars wine concierge to make adjustments to their accounts — such as swapping out one wine for another — before the next shipment is sent.

Bright Cellar’s in-house sommeliers select wines from small vineyards all over the world, including the U.S., Europe, and South America.

Shipping

Customers can choose their delivery frequency between monthly, bi-monthly, and quarterly. Members automatically receive a package containing four wine bottles which have been specifically chosen for them and have the option to postpone, skip or cancel their orders before their shipment is processed. 

UPS and FedEx handle all Bright Cellar shipments. Couriers will make up to three attempts to deliver the package to the client. Customers will be charged a $25 non-refundable fee for undelivered packages. Someone who is at least 21 years of age must be present to sign for all shipments.

Customer Service

Customer service is available over the phone or email. If, for any reason, you are unhappy with your shipment or dislike a wine bottle you received, you can contact the Concierge Team for assistance (available Monday through Friday between 9:00 am and 5:00 pm CT). Concierges will help you select a free replacement bottle for your next shipment, if applicable.

Bright Cellars is an accredited business with the BBB and holds an A+ rating. Although the company has a less-than-stellar score on Trustpilot, it’s based on only six reviews.

Bright Cellars Wine Club Review

Bright Cellars provides a wine club subscription program that uses its own Bright Points algorithm to match products with the customer’s flavor profiles. For $88 a month, clients can enjoy four new wines based on their preferences. Bright Cellars also has a flexible subscription program that allows consumers to receive their shipments monthly, bi-monthly, or quarterly.