Nakedwines.com Wine Club Review

Nakedwines.com sells red, white, rosé, sparkling, and dessert wines, as well as champagne. The company supports local producers with the help of its over 100,000 loyal customers (called Angels) who are responsible for funding winemakers upfront, which in turn reduces the costs of operating in the wine industry. The results are more affordable wines at wholesale prices for consumers, while allowing winemakers to focus on producing better wines.

Years in Business

Since 2008

Membership Programs

Nakedwines.com does not charge any membership fees. Wine lovers can simply purchase bottles or cases of wines through its website whenever and as often as they want. 

However, the company does feature an exclusive group of customers called "Angels." These are the people responsible for helping fund the company’s winemaking partners. Angels are entitled to as much as a 40% to 60% discount on wines, free sample bottles of Angel-funded wines worth $19.99 or more, access to Angel-only wines, invitations to Angel-only tastings, and more. 

To become an Angel, customers have to subscribe through the Nakedwines.com website and wait until there is an available slot for them. Each month, Angels deposit $40 into their wine savings account to help fund winemakers. Those funds are available to use at any moment.

Nonetheless, customers should be aware that this is a recurring monthly payment and that, by signing up, they are agreeing to the terms and conditions of the service.

Naked Wines offers products from a huge collection of rosé, white, red, sparkling, and dessert wines from the U.S. and other countries including France, Australia, Italy, and Spain. Among the highest rated winemakers on the service are Scott Peterson, Patrice Grasset, Matt Parish, Penelope Gadd-Coster, and Gerd Stepp, just to name a few.

Shipping

The company charges a flat, $9.99 shipping fee for mainland deliveries via FedEx, GSO, or UPS. This fee is waived when making purchases over $100, except for shipments made to the states of Alaska and Hawaii, which cost $130 and $70 per package, respectively.

Packages are delivered from Monday to Friday or from Tuesday through Saturday (depending on the destination) during regular working hours. To receive a shipment, a signature from someone over 21 years old is required. 

Currently, Nakedwines.com does not offer deliveries to Alabama, Arkansas, Delaware, Mississippi, New Jersey, Ohio, Rhode Island, or Utah. 

Deliveries take three to five business days for Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, and Washington. For all other states, between one and four business days. 

Customer Service

Nakedwines.com offers a money back guarantee if customers don’t like the wine they receive. Customers would need to contact the company by phone call or email to make the claim. 

The company has been accredited by the Better Business Bureau since 2012 and currently holds an A+ rating, although a disclaimer has been made about a large number of complaints related to the monthly $40 charge. On Trustpilot, it has an “Excellent” score of 4.5 out of 5.

Additionally, Nakedwines.com has been the recipient of numerous industry awards, including prestigious awards at the San Francisco Chronicle wine competition, 2016 Gold and Silver Stevie Awards for Innovation in Customer Service and Best Overall Customer Service, respectively, 2011 and 2010 Fast Growth Business Awards, and more.

Nakedwines.com Wine Club Review

A large selection of hand-made wines, which are classified according to style, type, grape, rating, country, region, price, and winemaker, sold at wholesale prices makes Nakedwines.com an outstanding choice for wine aficionados. 

Joining the company's Angel loyalty program is an excellent way of purchasing wines at greatly discounted prices, and nets members a free monthly wine bottle as well. 

However, what sets the company apart from other wine delivery services is its commitment to helping independent winemakers. Buying from Nakedwines.com is a win-win situation where wine lovers are able to enjoy competitively priced wines while supporting independent winemakers directly, thereby helping them focus on improving the quality of their wines.