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Home Chef Meal Delivery Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
56 Customer Comments & Reviews - see all comments
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Home Chef is a food and beverage company that offers a variety of culinary and recipe options to its clients. The company delivers freshly portioned ingredients and step-by-step recipes that allows customers to experience quality meals right in the comfort of their own home.

About Home Chef

Home Chef aims to allow their customers experience gourmet dinner without consuming too much time preparing and shopping for ingredients. They provide a variety of chef-designed meals that can be prepared in less than 30 minutes. New meals are displayed weekly on their website that has different options available such as nut-free, vegetarian, soy-free, low carb, and gluten-free.

Chefs from Home Chef create easy-to-follow recipes with the use of fresh and locally sourced ingredients. As a customer sets their profile, Home Chef will offer weekly meal suggestions based on their preferences. The ingredients are placed in a recyclable box that is insulated to keep the contents fresh. Beginners also do not have to worry about the recipes because each dish is designed to be easily cooked by amateurs.

A flexible subscription plan is also provided for customers to enable them change their delivery date and adjust the number of meals or servings that they want to receive. Consumers can also skip a week or pause their subscription by simply logging on to their account.

Meal Subscription Services

Home Chef’s subscription service lets customers choose their favorite recipes from their weekly menus. You can select how many meals per week you wish to receive, as well as the number of servings and type of ingredients included for the preparation of your dish. Home Chef also has the following additional options to its subscription services:

1.) Oven Ready: On the core homechef.com site, the company has added an Oven Ready meal to every menu (and will be adding more Oven Ready meals soon).  This is in addition to the usual assortment of meals Home Chef serves.

Oven Ready meals are no-prep, no-mess (no dishes!).  Home Chef sends customers everything they need to make a meal including the cooking tray.  This is a very unique offering in the meal kit space.  An example of an Oven Ready meal: 

 

2.) Fresh & Easy: Recently, Home Chef launched Fresh & Easy as a sub-brand.  This plan is dedicated to Oven-Ready, Grill-Ready and Dinner Salads (it does not include traditional Home Chef meals).  

Again, the advantage here is that the prep work is really limited and there is no clean-up.  More information. 

3.) Customize It: Home Chef customers can swap or upgrade proteins in many meals now (i.e. want steak tacos instead of chicken, that's easy!). More information.

How Much Does It Cost You?

Home Chef offers simple pricing to all their meals. Meals start at $7.99 per serving, while featured premium dishes are sold at a market price. Modifying your meals beyond the base offerings may also impact your plan's pricing.

What’s Included in the Box?

  • Pre-portioned ingredients
  • Easy-to-follow instructions
  • Ready to cook meals (on select plans)

Shipping and Delivery

Home Chef gives free delivery service for orders over $40 and a $10 shipping fee for orders less than $40. The provider delivers weekly from Tuesday through Friday. Customers can choose the day which is most convenient for them to receive the package. Delivery day options also vary on the customer’s state of residence.

Support Services

  • Telephone Support (Monday to Friday 9:00 a.m. to 6:00 p.m. CST, Saturday 10 a.m. to 2 p.m. CST)
  • Online support via e-mail form on their website

Final Thoughts on Home Chef

Home Chef offers simple subscription plans with fixed pricing which makes it easier for clients on budget who would like to subscribe in its service for the long term. It also provides a variety of meal options which works great for customers who have distinct meal preferences.

 

 

 

 


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56 Customer Comments & Reviews

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patlamarca46
8/19/2021
I agree with "Kay R". Last week we did not get our meals at all and this week, they were a day late and the ice packs were melted. The food was lukewarm! Will have to throw it all out!


Kay R
8/5/2021
The food is fine, it’s the delivery service!!!! ON TRAC is awful. I am having to go find the food after it is delivered…to someone else’s house. Fire On Trac and lHome Chef would be so much better!! I will probably have to use another company because of the terrible delivery service. What does it take to get them to listen?!


omniaprobono1
7/20/2021
I have relied on Home Chef and HelloFresh for the last 4 years to feed my husband and myself. Both are excellent services. Home Chef has better quality meats and simpler recipes than HelloFresh however. Home Chef also allows for protein substitutions which I particularly like. Home Chef also has fresh ahi tuna as a regular choice these days and I love that. They also recently had a lamb chop option. Since meat is important to us, the choices available through Home Chef are particularly appealing. HelloFresh, however, has duck regularly so I must continue to use them as well. . Now that I am retired, i have lots of time to plan and prepare our evening meals. These services have... Read More


Brenda O
7/6/2021
I was checking out the site and left without buying OR so I thought. I was notified Saturday July 3 that my order was being delivered Tuesday July 6. Being a holiday weekend I could not speak to anyone. This morning 7/6 I called the company. Of course I was told that I had an account with them. My “delivery “ came today 7/6 It consists of food I must cook using 3-5 pans per meal for food I would never have ordered. As a retiree with some disability I can not afford the price nor can I cook it. Very bad news I wouldn’t give it even a half star but that’s as low as I can rate it.


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Donna V
2/16/2021
We have been using Home Chef three times a week and we love it! We are retired and find that these meals are perfect for us. They give you all the ingredients you need to make delicious meals. Haven't had a bad meal yet. As far as the price, it is cheaper than eating out in a restaurant, which would be our other choice. I hate cooking but this service makes it so easy for me with their detailed instructions. We would highly recommend.


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Michelle A
1/10/2021
My husband and I HAD been using Home Chef for a year, but just cancelled our service. The service started off great even when the recipes started getting remarkably similar and the vegetable side was too often squash. Over the last few months, I found myself contacting them at least once or twice a month with issues that they don’t seem to care about. Due to the lack of care when packing our box, too often was there a puncture or tear in a package of meat causing blood or goo to get all over everything. Sometimes we paid for a fancier meat like filet mignon and didn’t get it. Other times, vegetables were soft, wilted, and the issue that caused the cancellation was that we received a garlic... Read More


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Lori j
10/21/2020
My first box I decided to make the Mahi Mahi first and OMG!!! Awesome!! Can't wait to try the Chicken Scallopini and the Lettuce wraps next...


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Jolene W
9/26/2020
We ordered these meals with one goal in mind - to eat better. Now let me tell you what these meals have actually done: we cook together after 35 years of marriage; we both have lost weight; and we have never, ever, including all our travels to foreign countries eaten such amazingly, delicious, creative, mouth watering meals! The food is fresh, ample and top quality - so much so we have ordered new appliances to continue our journey with Home Chef cooking! Home Chef does not disappoint.


Judy W
9/9/2020
Have been loyal clients for more than 2 years. Prior used Hello Fresh for 3 years. Your sauces make the meal. Yesterday we received our meals for the week. All meals were with chicken. I was very surprised by this. We will order our meals going forward. I have a feeling due to the holiday meals were packed by temps. Just a note to advise you of our disappointment. Also the meals arrived on Tuesday and Thursdays are our delivery day. We left Hello Fresh because they weren’t consistent. TY


mmeadows3212
7/28/2020
Home chef food is good, BUT it is very hard to cancel your account or delay orders when you go on extended vacations. We have experience multiple times when we postponed our order due to vacations and THEY still kept shipping the weekly food order resulting in food sitting on our door step rotting away. We recommend not ordering on their program. Go to Kroger and pick up home chef meals when you want their food.



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Special Offer: $90 Off Through January 2021

  • Chef-designed, easy-to-follow recipes
  • Meals start at $6.99
  • Prepare home-cooked meals in less than 30 minutes
  • Weekly service with the flexibility to skip a week
  • Low-Calorie, Low Carb and Vegetarian meal options
  • Free shipping on orders over $40