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A Superior Air Conditioning Company A/C Repair Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
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In business for over 23 years, A Superior Air Conditioning Company is a veteran-owned business that provides sales and service of air conditioning systems to the communities in Florida's northern Gulf coast. With maintenance plans that give its customers regular preventative maintenance and discounts on repairs, A Superior Air Conditioning Company has an A+ from the BBB.
 
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How is A Superior Air Conditioning Company rated?

Breakdown

4.5/5
Coverage & Plans
4.0/5
Claims & Service
4.9/5
Customer Experience

Overall Rating: 4.5 / 5 (Excellent)

A Superior Air Conditioning Company has earned an excellent reputation in the Florida Gulf Coast communities they serve. As a veteran-owned business that offers significant discounts to military personnel and veterans, the company is a one-stop shop for consumers looking either to repair an existing air conditioning system or purchase a new one. Their maintenance plans provide customers with two maintenance visits a year that will keep their investment in working order. If you are in their service area, A Superior Air Conditioning Company is worth checking out.

A Superior Air Conditioning Company Coverage and Plans

Coverage & Plans - 4.5 / 5

A Superior Air Conditioning Company offers two different preventative maintenance plans. Their Standard Plan costs $150 per year and includes two maintenance visits, 10% off repairs, and no extra charges for weekend or emergency visits. On the other hand, the Bonus Plan costs $200 and includes all of the above, plus ad dryer vent cleaning. Discounts on the plans are available when purchased for multiple units or multiple years. Service is available to Destin, Panama City, and Santa Rosa Beach, as well as their surrounding areas.

Plan Overview

Plan Types
Preventative Maintenance
Warranty or Guarantee
Preventative Maintenance Agreement Two Year Parts Warranty (minimum) on ALL Repairs One Year Labor (minimum) Warranty on ALL Repairs Two Annual Maintenance Visits Emergency Spot Coolers Available Trust Certified Technicians Priority Service Over Non-Plan Customers Fast Response & 24/7 Emergency Service No Overtime Service Charges Extended Appointment Times to Fit Your Schedule Maintain & Validates Manufacturer Warranties Reduce the Risk of Costly Breakdowns Reduce Energy Costs Maintain Safe Operation Improve Comfort & Reliability 15% Discount on Heating & Cooling Repairs 5% Discount on Heating & Cooling Equipment 10% Discount on HVAC Accessories $10 Discount on Service Fees’

Covered Equipment

  • Capacitor
  • Circuit boards
  • Internal fuses or breakers
  • Condensate pumps
  • Condenser motor/fan
  • Contactor switches
  • Delay timer
  • Fan controls and relays
  • Filter drier
  • High and low pressure switches
  • Limit controls
  • Refrigerant (excluding maintenance recharges)
  • Relays
  • Transformers
  • Valves

A Superior Air Conditioning Company Claims and Service

Claims & Service - 4 / 5

In addition to free in-home estimates, A Superior Air Conditioning Company offers a 15% discount on both equipment and services to all military and veterans. Customers who purchase one of their Preventative Maintenance Plans will also receive 10% all repairs.

Perks and Benefits

Free In-Home Estimate
Yes
Coupons or Discounts
Veterans
Military

Service Charges

Coverage Per Repair Incident
10% off repairs with Preventative Maintenance Plan

A Superior Air Conditioning Company Customer Experience

Customer Experience - 4.9 / 5

With an A+ from the BBB and overwhelmingly positive reviews online, A Superior Air Conditioning Company offers their customers a one-stop shop for the purchase, maintenance, and repair of air conditioning units. Their certification from the North American Technician Excellence organization means that their technicians are up-to-date on the latest HVAC technology. And their EPA certification means that their technicians will handle and dispose of refrigerants according to the law. In addition, their website posts helpful hints on DIY maintenance on its blog.

Reviews & Support

Customer Support
24/7 Support
BBB Rating
A+
Date Collected
2018-05-10

Certifications

NATE (North American Technician Excellence) Certification
Yes
ACAA (Air Conditioning Contractors of America) Certification
No
EPA 608 Certification
Yes

Company Profile

Full Name
A Superior Air Conditioning Company A/C Repair
Company Website
https://asuperiorac.com/
Headquarters
20512 Panama City Beach Pkwy, Panama City, FL, 32413

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Customer Comments & Reviews

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L
Legacy T
9/17/2018
A Superior Air Conditioner , gave a very reasonable estimate, and we decided to go with them. They were very courteous and considerate of what they were doing. They handled the installation in a professional manner and did the installation very quickly. Highly recommend the COMPANY

Top Rated
  • As little as $139 per year with a 3-year HVAC maintenance plan
  • Maintenance plans include a 1-year guarantee on all repairs and modifications
  • Repairs and tune-ups have a 90-day warranty
  • Flexible financing options
  • Local heating and cooling professionals are licensed, insured and background checked 
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