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Angie's List A/C Repair Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
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Angie's List, formerly known as Brownstone Publishing, LLC, is a local services consumer review website and online marketplace that connects users with providers within its professional network. It helps consumers research and comparison shop local services for home, health, and automotive needs. Visitors to the page can also leave reviews of services or providers, which are then verified by a team at Angie's List.
 
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How Do We Rate Angie's List A/C Repair?

Breakdown

4.9/5
Coverage & Plans
4.9/5
Claims & Service
4.5/5
Customer Experience

Our Overall Rating: 4.8 / 5 (Excellent)

Angie's List can be an excellent resource to compare reviews for different A/C service providers in a consumer's area, as well as a very good resource for information, as it has a comprehensive guide for every category of service. Consumers can rest assured that companies on its Super Service Award list have all been background checked and vetted for accuracy. Finally, the site makes it easy for users to comparison shop different providers by efficiently narrowing search results by category.

Angie's List A/C Repair Coverage and Plans

Coverage & Plans - 4.9 / 5

Angie's List doesn't provide A/C repair services themselves, but rather connects consumers to local providers, according to their specifications and needs. Among the different options are repair, install, or services for central A/Cs, window A/C units, HVAC units, or refrigeration systems. Whether a provider offers preventative maintenance or just emergency repairs will depend on the individual company.

Plan Overview

Plan Types
Preventative Maintenance
Repair Plan
Emergency Repair

Angie's List A/C Repair Claims and Service

Claims & Service - 4.9 / 5

Though not a service provider itself, Angie's List does offer a quality guarantee for each of the companies it recommends on its website. The company also conducts background checks for all the Super Service Award winners (so-called due to their outstanding performance), and for any advertised companies. Service charges, coverage, and discounts will all depend on the local provider.

Angie's List A/C Repair Customer Experience

Customer Experience - 4.5 / 5

Angie's List has an A+ rating with the Better Business Bureau, but this is for the website as a whole, not specifically for a/c and HVAC repair or maintenance services. Negative reviews seem to be overwhelmingly from businesses who are listed, rather than from customers per se. The same goes for complaints on other, comparable review websites.

Reviews & Support

Customer Support
Schedule Online
BBB Rating
A+
Date Collected
2005-09-10

Company Profile

Full Name
Angie's List A/C Repair
Company Website
https://www.angieslist.com/
Headquarters
1030 East Washington Street, Indianapolis, IN, 46204

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Top Rated
  • As little as $139 per year with a 3-year HVAC maintenance plan
  • Maintenance plans include a 1-year guarantee on all repairs and modifications
  • Repairs and tune-ups have a 90-day warranty
  • Flexible financing options
  • Local heating and cooling professionals are licensed, insured and background checked 
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