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Averill Heating & Air Conditioning A/C Repair Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Averill Heating & Air Conditioning provides a/c repair and HVAC equipment and installation services for the St. Louis and St. Charles counties in Missouri. Founded in 1973 by Herbert E. Averill, they offer HVAC repair, preventive maintenance services, indoor air quality products, and sheet metal fabrication.
 
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How is Averill Heating and Air Conditioning rated?

Breakdown

4.3/5
Coverage & Plans
4.2/5
Claims & Service
4.9/5
Customer Experience

Overall Rating: 4.4 / 5 (Excellent)

For over 40 years Averill Heating and Air has provided high-quality a/c repair and HVAC installation services for customers in the St. Louis and St. Charles counties of Missouri. The company offers three maintenance plans, a variety of discounts, and also has received excellent customer reviews online. Overall, Averill Heating and Air is a solid company that employs experienced service technicians, provides helpful educational information for customers, and strives to be the best a/c repair and maintenance company in the county.

Averill Heating and Air Conditioning Coverage and Plans

Coverage & Plans - 4.3 / 5

Averill Heating and Conditioning offers plans with three levels of maintenance for 2018. The Platinum, Gold, and Silver plans offer a variety of benefits and discounts. All three plans include 2 tune-ups a year, discounts on repair, replacement parts and labor, and a loyalty rewards program that customers can use to purchase any heating and air conditioning system or qualifying accessories. Monthly payments options are available, but customers can also choose to pay a year in full.

Plan Overview

Plan Types
Preventative Maintenance
Repair Plan
Emergency Repair
Warranty or Guarantee
The company offers 100% satisfaction guarantee. This agreement can be canceled at any time, for any reason, with the unused portion of payment refunded to the client.

Averill Heating and Air Conditioning Claims and Service

Claims & Service - 4.2 / 5

Despite not providing discounts for specific professionals or age groups, Averill Heating & Air Conditioning does give coupons for their service plans and service calls repairs. It also offers a discount for 48-month financing or $1,000 trade-in allowance for customers with a good credit score. In addition, the company offers maintenance specials, financing offers, discounts on new a/c installation, rebates, and tips about tax credits.

Service Charges

Service Charges
Repair
Diagnosis
Monthly Fee

Averill Heating and Air Conditioning Customer Experience

Customer Experience - 4.9 / 5

Averill Heating & Air Conditioning has been serving St. Louis County and St. Charles for over 40 years. Customers can use the company's website to request service and financing. Also, the company provides coupons, discounts and other offers. Overall, we found that Averill Heating & Air Conditioning has excellent service reviews, where customers rave about the company's professional technicians, fast service, and reasonable price.

Reviews & Support

Customer Support
Schedule Online
BBB Rating
A+
Date Collected
2018-05-14

Certifications

NATE (North American Technician Excellence) Certification
Yes
ACAA (Air Conditioning Contractors of America) Certification
Yes

Company Profile

Full Name
Averill Heating & Air Conditioning A/C Repair
Company Website
https://averillheatcool.com/
Headquarters
10645 Liberty Avenue, St. Louis, MO, 63132

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Customer Comments & Reviews

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Barbara H
2/7/2020
Had technician come out (Jack Farley) to check on clinking noise as the heater was shutting down. We joked that now a service person was here, they would be no noise! But he found the problem (he was very patient) and took care of it. He also helped me find the correct air filter size, as mine was a little short. Great service and attention to detail (he also wore booties over his shoes so as not too mess up my floors) Thanks for a successful service call!

Top Rated
  • As little as $139 per year with a 3-year HVAC maintenance plan
  • Maintenance plans include a 1-year guarantee on all repairs and modifications
  • Repairs and tune-ups have a 90-day warranty
  • Flexible financing options
  • Local heating and cooling professionals are licensed, insured and background checked 
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