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Zack Hammonds A/C Repair Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
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Founded in 1995 in Conyers, Georgia, Zack Hammonds A/C-Heating-Refrigeration provides service to Conyers and all surrounding areas, offering quality service and competitive pricing for both commercial and residential customers. The contractor offers a/c and heating repair and installation, indoor air quality services and products, energy efficient thermostats and zoning systems, and preventative maintenance. Also, technicians at Zack Hammonds can repair and maintain commercial refrigeration systems. All services are offered by licensed, certified and insured technicians.
 
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How is Zack Hammonds rated?

Breakdown

4.0/5
Coverage & Plans
4.0/5
Claims & Service
4.8/5
Customer Experience

Overall Rating: 4.2 / 5 (Excellent)

Since 1995, Zack Hammonds A/C Heating Refrigeration has been providing heating and a/c installation, maintenance, and repair to the Greater Atlanta Area's commercial and residential customers. Every technician employed by the company is factory trained and certified by NATE and uses factory authorized replacement parts to ensure the quality of the repair. With customer satisfaction as the company's primary goal, customers who choose Zack Hammonds' for their a/c repair and other HVAC needs won't be disappointed.

Zack Hammonds Coverage and Plans

Coverage & Plans - 4 / 5

Zack Hammonds does not offer a repair plan per se, but rather a System Care Plan. The company also promotes scheduled visits on a regular basis in order to maintain the equipment at optimum operation levels, which will, in turn, protect against costly repairs and extend its normal lifespan. Customers who purchase a maintenance plan will get a 15% discount on service calls and will benefit from priority service.

Plan Overview

Plan Types
Preventative Maintenance
Emergency Repair
Warranty or Guarantee
"We’re so confident in our products and services that we offer a 10 year installation warranty and a variety of comprehensive guarantees to improve your overall comfort by protecting you from the expense of breakdowns, ensuring proper installation, protecting you against manufacturing defects, and ensuring that you have received the best value and are 100% satisfied."

Zack Hammonds Claims and Service

Claims & Service - 4 / 5

Customers can make an appointment for service with Zack Hammonds A/C Heating Refrigeration by calling the local number or by completing the online schedule form. Commercial and residential customers can also request emergency service for critical situations. Technicians are trained to service and repair all makes and models. Additionally, Zack Hammonds offers various coupons and discounts which can be found on the company website.

Perks and Benefits

Free In-Home Estimate
Yes
Coupons or Discounts
Senior Citizens
Credit Toward System Replacement
$1,000.00

Service Charges

Service Charges
Repair

Zack Hammonds Customer Experience

Customer Experience - 4.8 / 5

All technicians employed by Zack Hammonds A/C Heating Refrigeration are state licensed, hold a North American Technician Excellence (NATE) certification, and are insured. The company promises its customers 100% satisfaction with the services provided, and the reviews and comments written by customers uniformly support the claim.

Reviews & Support

Customer Support
24/7 Support
BBB Rating
A+
Date Collected
2018-05-10

Certifications

NATE (North American Technician Excellence) Certification
Yes

Company Profile

Full Name
Zack Hammonds A/C Repair
Company Website
https://www.zackhammonds.com/
Headquarters
2145 Jones Phillips Rd, Dacula, GA, 30019

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Top Rated
  • As little as $139 per year with a 3-year HVAC maintenance plan
  • Maintenance plans include a 1-year guarantee on all repairs and modifications
  • Repairs and tune-ups have a 90-day warranty
  • Flexible financing options
  • Local heating and cooling professionals are licensed, insured and background checked 
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