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HomeAdvisor Powered by Angi Appliance Repair Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
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HomeAdvisor Powered by Angi is a digital marketplace of home improvement services that connects homeowners nationwide with prescreened, professional contractors. With HomeAdvisor Powered by Angi, users have immediate access to local home service providers of the desired field, as well as other tools and resources, including reviews, service cost estimates, and instant booking via mobile app.

How is HomeAdvisor Powered by Angi rated?

Breakdown

5.0/5
Appliance Repair Services
0.0/5
Customer Service
4.5/5
Additional Services
0.0/5
Warranty
0.0/5
Location and Reach

Overall Rating: 4.6 / 5 (Excellent)

As a marketplace and resource platform, HomeAdvisor Powered by Angi is well-known for finding and matching home service contractors to homeowners who request their type of work near their location. Users are able to search, review, compare, and book local contractors, as well as receive quotes of service costs. In addition to appliance repair, HomeAdvisor matches users with contractors specializing in a wide-range of home improvement services, including carpentry and plumbing. The company has received a significant amount of negative online reviews, some in which customers explained they experienced unknown charges, were matched with unqualified contractors, and received unwanted phone calls from multiple brokers. Nevertheless, HomeAdvisor has an award-winning booking app, and continues to be the nation's leading source in finding appliance repair and home improvement services.

HomeAdvisor Powered by Angi Appliance Repair Services

Appliance Repair Services - 5 / 5

HomeAdvisor Powered by Angi operates as a marketplace for homeowners to find local contractors, in which the type of brand or service provided depends on the individual company matched with the customer.

Appliances Included

Refrigerator
Washer
Dryer
Dishwasher
Stove
Range
Oven
HVAC
Freezer
Water Heater
Furnace
Microwave
Appliance Replacement if Unable to Repair
No
Repair Appliance Not Bought in Store
Yes

Brands Repaired

At the discretion of the individual company matched with the customer.

HomeAdvisor Powered by Angi Additional Services

Additional Services - 4.5 / 5

In addition to repairing general large appliances, HomeAdvisor matches customers with contractors of additional specialty and home improvement services, including carpentry, drywall repair, home security, and cleaning services. HomeAdvisor also enables users to design their own home renovation ideas using its DesignMe interior design app.
Home Improvement
Windows
Roofing
Flooring
Siding
Entry Doors
Cabinets
Bathrooms
Kitchen
Heating and Cooling
Countertops
Home Maintenance
Appliances
HVAC
Lawn & Garden
Maid Service
Cleaning
Handyman

HomeAdvisor Powered by Angi Customer Service and Reputation

Customer Service/Reputation - 4.5 / 5

HomeAdvisor is recognized as the leading digital platform for people to find and book local home service providers. HomeAdvisor provides various methods to contact customer service as well as a review site for customers to read and contribute experience with the contractors. There were mixed reviews regarding customer satisfaction. Some users were unaware of their contact information being accessible to multiple brokers or contractors and expressed concerns of continuous, unwanted phone calls and emails from contractors. Others explained that they were charged for unknown services and matched with contractors who were unqualified or never followed through with the service.
Year Founded
1999
BBB Rating
A-
Number of BBB Positive Reviews
29
Number of BBB Negative Reviews
605
Trustpilot Rating
9.5 out of 10
Date Collected
2015-05-18
Customer Service Hours
6am-5pm weekdays; 7am-4pm on weekends
Contact Method
Phone
Email
Chat
Licensed Technicians
Yes
Schedule Appointments Online
Yes

Company Profile

Full Name
HomeAdvisor Powered by Angi Appliance Repair
Company Website
Headquarters
14023 Denver West Pkwy, Bldg. 64, Golden, CO, 80401

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Top Rated
  • Broad range of home services and home improvement projects
  • Network of experienced, licensed and insured, contractors
  • 2,200 stores in the U.S., Canada, and Mexico
  • Installs and services all brands and equipment models
  • Flexible financing for home services
  • Minimum one-year warranty on labor