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Blindsgalore Blinds Review
ConsumersAdvocate.org
32 Customer Comments & Reviews - see all comments
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Blindsgalore is a family-owned home decor business that offers custom made-to-order and brand name window treatments and accessories. From online sales to free samples, the company aims to provide easily accessible and affordable window solutions. Blindsgalore's diverse collection of window treatments includes blinds, shades, shutters, curtains, and draperies.
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32 Customer Comments & Reviews
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Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other... Read More
Horrible customer service and they should fire their freight company Pilot!- Use to love them but something has changed and we will never order from them again! We ordered (1) set of vertical blinds to test for color and quality with the intention of ordering (3) more sets. After promising that our order would be made and shipped within 5 days, we then received several emails letting us know our order was delayed by a month. Finally we received a tracking number and the email our order had shipped. After 10 days, we began to track the delivery through Blinds Galore Customer Service and the Pilot Freight Company. The tracking information never updated for almost 10 days. We... Read More
HORRIBLE CUSTOMER SERIVCE- DO NOT DO BUSINESS WITH BLINDS GALORE- THIS COMPANY SOLD DEFECTIVE BLINDS. IT HAS TAKEN THREE MONTHS FOR THIS COMPANY TO REPOND TO AN ONGOING BLIND ORDER. FINALLY, THE BLINDS WERE DETERMINED DEFECTIVE FROM THE MANUFACTURER. BLINDS GALORE RECEIVED A REFUND FROM THE MANUFACTURER BUT WON’T PASS ON THE REFUND TO THE CUSTOMER. THE CUSTOMER HAS DELT WITH THEIR POOR CUSTOMER SERVICE AND STALLING TECHNIQUES SINCE MAY 2022. BECAUSE THE BLINDS WERE DEFECTIVE, THE COMPANY WON’T SHIP NEW BLINDS UNLESS THE CUSTOMER PAYS MORE. THIS IS HORRIBLE. NOT ONLY HAS THE CUSTOMER HAD TO DEAL WITH DEFECTIVE BLINDS AND HORRIBLE CUSTOMER SERIVCE, THEY NOW ARE BEING TOLD BLIND GALORE... Read More
I’d give it no stars if possible. Customer service is terrible and they claim you can’t talk directly to a rep from the company. They will only EXCHANGE a product, not give you a refund. DO NOT DO BUSINESS WITH THIS COMPANY!!
Horrible - purchased shutters for windows and bifold shutter doors for sliders downstairs. Poor quality, missing parts, bi-fold doors were not designed per option, and no instructions. On top of all this, customer service was way below par. They do not return calls or emails. The I received mail from "Lead Customer Service Manager" by the name of Cynthia, stating she was very concerned and wanted to know how she could help. I responded by telling her to send me hardware for our bi-fold doors so we can use them. She never responded. I highly recommend Blinds.com. Same price, much better quality, and CS is exceptional. They did the window treatments for my entire home prior to selling.... Read More
Worst customer service ever
Poor quality
would not recommend buying anything from this place
Very disappointed in purchase of my blind. Not inexpensive, and after about two years, many brown spots have appeared. These are not stains on the outside, but are apparently from the adhesive used to glue the fabric to the vinyl. Contacted the company as I thought it would be covered by their 3 year warranty, but they will not replace. A shade should last more than 2 years. Will not purchase from this company again.
I ordered some custom width cellular shades from Blindsgalore in anticipation of another winter cold this year. They arrived in less than a week in good packaging, perfectly sized to my specifications, were extremely straightforward to install, and look/work perfect. I had ordered blinds before from other companies that I trust (Select Blinds gave me beautiful Venetian blinds for my other room) but decided to give Blindsgalore a shot because they had double cell shades in the color I was looking for at a much more reasonable price than anywhere else so I couldn't say no, and I'm glad I didn't. Am a happy customer and can vouch they are legit, I have no complaints, it was a... Read More
I ordered Coolaroo sunshades through them and they were sent half-opened, damaged and with the wrong cord length. I've made several calls and had emails with customer service trying to get a replacement. They say they'll send a replacement and I can donate the damaged blinds but I've been waiting over a month and they have yet to ship out replacement blinds. I don't believe they ever intended to ship out a replacement. They are dishonest and poorly run. I would go anywhere else but these guys for your blinds needs. I wish I'd checked online reviews before I placed my order. Seems like this is the norm for them. Do not waste your time and money purchasing from them.
Yeah, it's amazing anything came. Got some verticals through a designer and they're turnaround is... I don't know- LONG. Plus they were more than a week late. So called and sat on hold for 35 minutes. Then some stoned guy answered and everytime I started talking I think he put the phone down.II asked a few questions and he said "...what...". I asked IS this a company? Do you work for a company there. He finally asked if I wanted to talk to technical support (I seriously doubt there is such a thing there) so he put me on hold- another 15 minutes. FInally some woman with the WORST attitude got on and couldnt find my order via the order number. Thing was the mounts I needed weren't there- or... Read More
Top Rated
Our Partner
#1 Online Retailer of Custom Window Coverings
- Professional Measure & Install Services Available
- Free, Expert Virtual Design Consultation on Your Time
- Up to 10 Free Samples, & Free Shipping
- 100% Satisfaction Guarantee
