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Levolor Blinds Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
51 Customer Comments & Reviews - see all comments
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Levolor is a window treatment company based in Atlanta, Georgia. The company provides custom and stock window coverings. Its window treatment products include a selection of blinds and shades with a variety of options ranging from vertical blinds, aluminum, and wood blinds to cellular, woven wood, and roller shades among many others. The company is accredited by the Better Business Bureau and has been in business for over a hundred years.
 
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How is Levolor rated?

Breakdown

0.0/5
Inventory
0.0/5
Services
4.5/5
Pricing
0.0/5
Warranties and Return Policies
4.5/5
Customer Service
0.0/5
Shipping

Overall Rating: 4.2 / 5 (Excellent)

Levolor specializes in blinds and shades. They offer a wide range of materials, fabrics, colors, and patterns to choose from, as well as extra features like motorization and cordless blinds. The company offers to send consumers free swatches, so they can check out the material and make sure it's a right fit before making a final decision. They also have a very informative webpage which includes instructional videos for installation and measuring as well as online support via live chat.

Levolor Products & Services

Products & Services - 4 / 5

Levolor's selection of window coverings mainly focuses on blinds, shades, and shutters. The company offers a wide variety of materials for each of its products including wood, faux wood, metal, woven wood, and vinyl among others. They also offer extra features for certain products like conversions to motorized, cordless, and child-safe models. In addition to having several options for materials, the company also offers a large selection of colors, patterns, and designs you can preview on their webpage.
Types of Blinds
Wood Blinds
Faux Wood Blinds
Aluminum
Woven Wood
Cellular Roller Shades
Vinyl Blinds
Fabric Blinds
Motorized
Types of Shades
Cellular Shades/Honeycomb
Roller Shades
Solar Shades
Bamboo/Woven Wood Shades
Roman Shades
Sheer Shades
Cordless
Motorized
Additional Items
Verticals
Shutters
Installation
No
Child Safety Options
Yes
Guaranteed Fit
No

Levolor Pricing

Pricing - 4.5 / 5

Levolor lets you order free swatches so you can preview the material your blinds or shades will be made out of before ordering (highly encouraged). The company also offers free ground shipping and a warranty that covers most of their products for 10 years from the manufacture date.
Free Samples
Yes
Free Shipping
Yes
Satisfaction Guarantee
No

Warranty Information

Products are covered against manufacturing defects such as flaws in the product design, materials or workmanship that causes the product to no longer function. Most of the company's products are covered for 10 years from manufacture date, with the exception of textured blinds (3 years), vertical vinyl vanes (3 years), and shutters (25 years limited lifetime).

Levolor Customer Service

Customer Service - 4.5 / 5

Although Levolor is accredited by the Better Business Bureau, the company does not have a rating available at the moment because their BBB profile and information is being updated. The company offers customer support by phone, email, and even live chat on their webpage. They also have instructional videos for measuring and installation of their products, as well as detailed written instructions with pictures.
Date Collected
2018-08-01
Customer Support
Phone
Email
Live Chat
Video Support

Company Profile

Full Name
Levolor Blinds
Company Website
https://www.levolor.com
Headquarters
3 Glenlake Parkway NE, 10th Floor, Atlanta, GA, 30328

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51 Customer Comments & Reviews

Loading Reviews ...
Portia I
11/27/2018
I purchased Levolor living and dinning room blinds through a large retailer. The blinds are a natural woven material and look very nice. I ordered without a valance as I have a valance above the windows all ready and did not need a valance on the blinds. Little did I know or was I told the hardware would show on the outside. The bare wood and metal hardware looks horrible on the outside. The hardware is very visible and distracts from the looks of the windows on the outside. I contacted Home Depot and Levolor and both say there is nothing they can do and I would need to reorder at my expense since they were a custom order. I asked if I could purchase some of the material so I could... Read More

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