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American Family Insurance Business Insurance Review

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American Family Insurance Company was founded in 1995, and is based in Madison, Wisconsin. The company offers an array of insurance products and services such as life, car, condo, travel, and business insurance, among others. Additionally, the company has been rated A+ and A by the BBB and A.M. Best, and is the nation’s 13th-largest property and casualty insurance group.

American Family - Service and Features

American Family business insurance policies include two main types of coverages: Business Insurance Coverages, which include building coverage, auxiliary building coverage, business personal property coverage, business auto policy, rental property damage coverage, and contractors insurance, for those working independently, and Employee Coverages, which include business liability protection, medical expense coverage, commercial liability umbrella policy, employment practices liability protection, workers compensation and employers liability policy. American Family also offers a few extra add-ons like spoilage coverage, back up and overflow coverage, employee dishonesty protection, and flood insurance.

Additionally, the company has four types of insurance bundles designed for specific businesses, like Professional Office, Retail Business, Auto Service & Repair Shop, Apartment or Condo Association, and Protection for Trade Contractors.

Something that definitely puts American Family business insurance ahead of the game, is the company’s Business Needs Assessment tool and the Loss & Risk Control program. The Business Needs Assessment tool is designed to help business owners find the right insurance tailored to their company’s needs. The tool is easy to use, and the assessment only takes a few minutes to complete. The company’s Loss & Risk Control program provides owners with a series of modules and resources for their businesses and employees such as safety and health training, assistance in construction safety programs and job site inspections, and assistance in Federal regulation compliance, among others, to prevent any potential loss or risks.

American Family provides customer support via live chat, Monday through Friday, 8:00 a.m. to 8:00 p.m. CST, via email, and 24/7 over the phone. Additionally, the company offers members an online portal for account management, and bill pay, and members can file claims online, which is highly convenient.

Premiums and Deductibles

American Family business premiums and deductibles for business insurance vary per size and type of business being insured. Customers can request a free quote online by providing information about their business such as number of employees, industry, contact information, and desired coverage features, and an agent will contact them with a customized quote. Customers can also request a free quote over the phone, or search for agents nearby to get one.

Services and Features

Online Quotation

Find Local Agent Online

Online Claims

Pay Bill Online

Coverage

General Liability

Professional Liability

Product Liability

Commercial Property

Worker’s Compensation

Employee Benefits

Business Types Covered

Service Providers 

Product Manufacturers

Small Business Owners

Small-Medium Size Enterprise

Business Size

Small Business

Medium-size Business

Large Scale Enterprises

Individual Policy

Group Policy

Customer Support

Phone

Email

Online Account Management

Live Chat

FAQs

Business Insurance at American Family

American Family’s solid financial reputation, along with the company’s insurance products and services, and online tools and resources, makes it a great option for those looking for comprehensive, reliable, and convenient business insurance tailored to their needs.


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Top Rated
Our Partner
  • 100% dedicated to small business
  • Insurance for dozens of business sectors from financial services to retail
  • Eleven types of coverage available, including general liability, workers' comp, and liquor liability
  • Get a fast, free quote online
  • A+ rated by the Better Business Bureau