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AT&T Business Phone System Review
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AT&T Business is the business-centric arm of the multinational telecommunications giant. Among other products, this Texas-based corporation provides cloud-based phone systems for small to mid-range businesses. AT&T offers a two year warranty with purchase, as well as customer support by way of email, phone, and text message.
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Customer Comments & Reviews
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Warning to any small business do not get any phone/VOP Internet system form AT&T . You will regret having the AT&T Business Phone and Internet in your office. They will promise you great service and support but ignore you if you place a service call or have any issues with billing or any related problems with their system. They do not care, and only want your money with no accountability on their part.
Money, is the goal and customer service and loyal customers does not matter to AT&T.
Plain and Simple Truth from a Small Business stuck with At&T till my contract ends.
I would give them no stars.
they are con artist crooks and liars. They get you in the door with false promises and awesome promos then find a way to make sure you dont actually get the promos that are offered. i sent them two perfectly working cell phones and for six months i only recieved one promo after six months of asking they finally came out and adv that one of the phones was broken and they paid me for it. they paid me a 30 dollar store credit card for my 300 dollar phone and didnt even tell me thats wat the card was for i thought it was to make up for all the issues. I am only six months in on my contract and i will be paying off and moving service to any other company but this one. WHATEVER U DO DO NOT USE... Read More
Their small business services are useless. Useless. Useless. Save your money and do not use At&T.
I was with AT&t for years and went through pure hell, most of the time crying on the phone because I just couldn't get them to do as they promised. My bill this year went from 388.00 a month to 550.00 a month for 6 lines, I was done with them! Someone from Ooma called me and I was hesitant to switch but I did, he told me the phone lines are 20.00 a line, I got my first bill and it was 120.00, as Brandon promised me it would be. Their customer service is amazing I'm on and off the phone in 5mins, with AT&T, I waited up to 2 hrs for them to clear up my problem, I would recommend Ooma to anyone I promise you won't be sorry, unfortunately they only handle land lines, home and business phones... Read More
Six months ago we had a $2500. charge on our bill for "equipment not returned". We spent more than a month trying to find this piece of equipment and only after asking several times did they supply a model and serial number to identify if. As it turned out it is the router that we are actively using and they made the mistake. But before we could figure this out we had to pay the bill or risk the loss of service (which is more than twice the cost of other companies). Since they would not refund the money we had prepaid bill for several months but I am sure that it took more than 10 hours on hold and searching for the box. The worst service ever. Lately our lines have been going... Read More
Top Rated
Our Partner
- Our #1 Choice - Top Rated Business Phone Systems
- Starts as low as $19.99
- Unlimited Calls/Fax/SMS/Conferencing
- Includes 100+ Premium Features
- Advanced Technology
- No Set-up or Activation Fees
- Risk Free - 30-Day Money Back Guarantee