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Complete Car Warranty Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
8 Customer Comments & Reviews - see all comments
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Complete Car Warranty can instantly quote policies which cover a variety of makes, models, ages, and milages.

With a wide breadth of coverage, this company provides the extended protection car owners need when their manufacturer warranties expire or fall short. Complete Car Warranty also allows an unlimited number of repair claims with any chosen mechanic or dealer.
 
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How is Complete Car Warranty rated?

Breakdown

4.5/5
Plans & Service Contracts
4.5/5
Claims & Repairs
4.0/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

Complete Car Warranty offers competitively priced car warranty quotes for a large selection of vehicles, both old and new.

The company provides quotes over the phone and email, and promises unlimited repair claims through its extended warranty coverages that are guaranteed to be accepted at any dealership or repair facility.

Although the site does not provide detailed information about partners or the products and services they offer, Complete Car Warranty is a great starting point for those looking to compare car warranty plans specially selected for their vehicles.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Platinum
Gold
Types of Vehicles Covered
New
Pre-Owned

Coverage - 4.5 / 5

Complete Car Warranty offers coverages for a broad range of vehicles, makes, models, and mileages.

The company offers three plan tiers: Car Guard, Matrix, and Royal. Plans include coverage for components such as engines, transmission, steering, suspension, electrical systems, drive axles, cooling systems, AC, brakes, seals & gaskets, AWD, turbo, fuel system, and wear and tear.

Some additional benefits Complete Car Warranty offers include 24/7 roadside assistance, rental reimbursement, and trip interruption.

Quotes are quick and easy to obtain, and customer's need just provide a few details about the vehicle's make, model, and mileage, to then receive a call or email from an auto warranty specialist offering a discounted quote.
Limit of Liability: Disclaimer of Warranties: You expressly understand and agree that Company shall not be liable to you or any third party for any direct, indirect, incidental, special, consequential and/or exemplary damages including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Company has been advised of the possibility of such damages), to the fullest extent permissible by law for: (a) the use or the inability to use the Site, Services and/or any other products and/or services that you may apply for through the Site; (b) the cost of procurement of substitute goods and services resulting from any goods, data, information and/or Services purchased or obtained from, or transactions entered into through the Site; (c) the failure to qualify for Services from our Third Party Service Providers; (d) the unauthorized access to, or alteration of, your Registration Data; and (e) any other matter relating to the Site, Services and/or any other products and/or services that you may apply for through the Site. This limitation applies to all causes of action, in the aggregate including, but not limited to, breach of contract, breach of warranty, negligence, strict liability, misrepresentations and any and all other torts. You hereby release Company and its Third Party Service Providers from any and all obligations, liabilities and claims in excess of the limitations stated herein. If applicable law does not permit such limitations, the maximum liability of Company to you under any and all circumstances will be three hundred dollars ($300.00). The negation of damages set forth above is a fundamental element of the basis of the bargain between you and Company. The Site, Services and/or any other products and/or services that you may apply for through the Site would not be provided to you without such limitations.

What does Complete Car Warranty cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Hybrid Vehicle Components

Component Coverage

  • ABS Brakes
  • Seals & Gaskets
  • Turbo Charger
  • Factory Air Conditioner
  • Brakes
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation (Rental Car Coverage)
  • Trip Interruption
  • Roadside Assistance
  • Towing

Claims & Repairs

Claims & Repairs - 4.5 / 5

As is the case for all quote comparison sites, details about claims and repairs depend on the plan selected. Policy holders have the responsibility of properly maintaining covered components in order to receive the benefits stipulated in their service contracts.

Complete Car Warranty does not guarantee their users that they will qualify for services from their third-party providers or that the results that may be obtained from the use of their site will be accurate or reliable.

Complete Car Warranty Service Contract

Contract Details

Vehicle Inspection Required for Contract?
No
Transferability of Warranty?
Yes

Plans & Service Contracts - 4.5 / 5

Most car warranty contracts go into effect after a waiting period measured in days and/or vehicle mileage and expire after a certain time period or mileage is reached. Complete Car Warranty's plans come with both a Plan Period (number of months and miles during which you are covered) and an Expiration Type (established when you reach the covered number of miles).

A great majority of companies also extend a 30-day cancellation period with a full refund available for those who have not filed claims during that time. This is the case with Complete Car Warranty.

Company Reputation

Company Details

Vehicle Protection Association Member?

Customer Reviews

Trustpilot Rating
3.8 out of 5
BBB Rating
A+
Date Collected
2023-08-28

Reputation - 4 / 5

Complete Car Warranty is currently not accredited by the Better Business Bureau. The company has an A+ rating on its BBB profile and no customer reviews. It also has an unclaimed profile on Trustpilot with a "great" customer satisfaction score based only on two reviews. As there aren't many online consumer reviews for the company, it is difficult to gauge consumer satisfaction.

Contact & Additional Information

Homepage URL
http://completecarwarranty.com/
Company Phone
(800) 915-9350
Headquarters Address
5900 Lake Forest Dr Suite 300, McKinney, TX, 75070

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8 Customer Comments & Reviews

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gebrown17
9/18/2020
Company wouldn't acknowledge the dealership I'd taken my van to so they could proceed with the needed repair to replace a broken transmission/gear shift cable. I had to lease a car for 6 days and still no contact from them to the dealership to approve or disapprove the repair. I had to repair for the repairs out of pocket. the worst part was trying to contact the office as their phones were never answered in a reasonable time although the hours called were within the time frame listed and the web site I was told to use I kept getting redirected to as unavailable. I still can't cancel the policy and I'm paying for service I no longer want and found another company with better coverage... Read More

luisquintal394
7/18/2019
Let’s just say an extended car warranty might have done me more good than bad. At the start, I was a bit skeptical about these guys but hell, they proved more useful to me than those crappy car dealerships. More power to you all at Complete Car!

robby36dxguay09
7/16/2019
You’d be amazed at the amount of times I have been ripped off by car dealerships. I wasn’t very fond of getting a service contract, but this guy named Jerry hooked me up with one of these. Complete Car Warranty extended the repair service for3 years and I’m a happy man indeed.

alfonsogreenfield
7/15/2019
Most of the time you get greasy mechanics and the car dealerships trying to take full advantage of the car owners who do not know anything about parts.. Thanks to Complete Car Warranty we are not at the mercy of these people that gouge your wallet.

larrywright951
7/10/2019
I had no idea what to expect when I decided to explore a car warranty service plan. I thought why not give it a try since it is quite affordable for the kind of services they are willing to provide. So far I am pleased with my decision.

gina3garton2
7/5/2019
It is a great feeling knowing that your ride is well protected. I was almost scared to take my pre-owned Ford Mustang out on the roads but now I am comfortable driving and enjoying my car like I should!

simonetti569anthony
7/4/2019
My wife thought I was wasting my money when I signed up for this service. She thought it was just a gimmick until our car stopped working. Cost me $2,500 to fix it. I called David at CCW and signed up for the Powertrain warranty. Nuff said.

councile34pamela
6/12/2019
I got an extended warranty for my vehicle recently at a very affordable price. So far there are no issues and I’m happy to know that it covers a lot of things.

Our Partner
  • Unlimited Vehicle Repairs
  • Full Protection for Almost All Makes & Models
  • Choose Your Dealership or Mechanic
  • Most Plans Include Towing & Roadside Assistance
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