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Premier Auto Protect Car Warranty Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
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Premier Auto Protect is a Vehicle Service Program (VSP) that offers comprehensive auto coverage to drivers nationwide from its headquarters in Berwyn, Pennsylvania. The company sells vehicle service contracts that can provide repair coverage for vehicles after their manufacturer’s warranty expires. Its plans include repairs for the engine, transmission, electrical, drive axle(s), and more, as well as benefits, like 24/7/365 roadside assistance and a free rental or loaner car.
 
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How is Premier Auto Protect rated?

Breakdown

4.5/5
Plans & Service Contracts
5.0/5
Claims & Repairs
5.0/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

Premier Auto Protect gets high marks from us for its 24/7 365 roadside assistance coverage, its comprehensive coverage options and its ability to let you get repairs at any ASE-certified facility. This, along with its strong online reputation, make Premier Auto Protect easy to recommend.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Types of Vehicles Covered
New

Coverage - 4 / 5

Premier Auto Protect offers six tiers of coverage: Basic, Value, Complete, Exclusionary, Superior and Ultimate. Each plan varies on the parts of the car it covers and its price range. As Premier Auto Direct is both the seller and claims administrator of all its policies, you only have to deal with one entity from quote to sale to servicing, cutting costs across the entire process.
Limit of Liability: Premier Auto Protect's limit of liability under the Vehicle Service Program (VSP) for repair costs associated with covered parts is the lesser of either the original cost of the vehicle to you, or the car's reasonable trade-in value based on its Kelly Blue Book value and actual condition at the time the program was purchased.

What does Premier Auto Protect cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Hybrid / Electric Vehicle Components
  • Factory Navigational System
  • High Tech Electronic Components

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Trip Interruption
  • Roadside Assistance

Exclusions

For a full list of Premier Auto Protect exclusions, check out this page.

Claims & Repairs

Claims

Deductible Options
Undisclosed
Maintenance Records Required for Service?
Yes
Waiting Period
30 days

Repairs & Service

Repair Facility Selection
Any Facility

Claims & Repairs - 5 / 5

The company gives you the freedom to use any repair center, so long as it is certified in Automotive Service Excellence (ASE). Premier Auto Protect also offers free roadside assistance, reimbursing you up to the amount determined by your policy. There is a 30-day waiting period for submitting claims. Premier asks for the maintenance records of the customer’s vehicle when filing a claim.

Premier Auto Protect Service Contract

Contract Details

Contract Length
Premier Auto Protect's Vehicle Service Program period begins on the effective date and start mileage, and ends either on the expiration date or when the vehicle has reached its expiration mileage.
Vehicle Inspection Required for Contract?
Yes
Transferability of Warranty?
Yes

Sample Contract

Premier Auto Protect provides a sample contract for potential customers on its website: Premier Auto Protect Sample Contract

Plans & Service Contracts - 4.5 / 5

Premier Auto Protect offers a 30 day money back guarantee for its car warranties. Its referral program gives you 10% back of your premium for each new customer you refer, enabling you to cut the cost of your premium even further. Your service contract is transferrable in the event you sell your vehicle.

Company Reputation

Company Details

Year Founded
2016
Vehicle Protection Association Member?
Number of Customers
Undisclosed
Number of Employees
Undisclosed

Customer Reviews

Trustpilot Rating
6.8 out of 5
BBB Rating
A+
Date Collected
2022-07-13

Reputation - 5 / 5

The company is an accredited business with the Better Business Bureau, holding an A+ rating from the institution. It also holds an 3.7 rating from Trustpilot, although it has only one review on the website.

Contact & Additional Information

Homepage URL
https://premierautoprotect.com/
Company Phone
(888) 501-0094
Headquarters Address
405 Lexington Ave 26th Floor #2621, New York City, NY, 10174

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Customer Comments & Reviews

Loading Reviews ...
F
fabio J
2/16/2023
Worse company to deal, please don't even try!!!!!! 2 weeks and nothing happen.

Irma L
2/27/2019
I’m unable to reach this company both phone numbers are no longer in service please contact me at (951)345-9819 I paid $1,500 and i haven’t received any type of paper work from this company

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