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Capital One CDs Review

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Capital One's high yield online Certificate of Deposits (CDs) enable customers to earn money as they save, on a term length of their choice. Capital One's CDs are FDIC-insured and offered at competitive, pre-determined rates. Capital One Bank, headquartered in McLean, Virginia, is a Fortune 500 company offering products and services throughout the U.S., U.K., and Canada.
 
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How is Capital One CDs rated?

Breakdown

0.0/5
Types of CDs
4.5/5
Term Lengths and Features
4.5/5
Minimum Deposits, Fees, and Penalties
4.3/5
Customer Experience

Overall Rating: 4.4 / 5 (Excellent)

The Capital One 360 CD accounts are an alternative to savings accounts, in which customers can deposit any amount of money into their CD account and receive higher interest. Customers can choose their own term lengths, ranging from 6 months to 5 years. Accounts are FDIC-insured and each term has its own APY rate. The company as a whole has a less than average financial rating from Moody's but an excellent rating from the Better Business Bureau. Online complaints are average in comparison with other banks, and most of Capital One customer complaints regard financial disbursement and customer support issues, not the CD accounts directly. Overall, Capital One's CD accounts help customers save money over a longer period of time and make additional money in the process, as opposed to simply using a savings account.

Capital One CDs Account Features

Term Lengths and Features - 4.5 / 5

Customers can open a CD account with any initial deposit amount. Interest rates are fixed, compounded daily, and FDIC insured. Terms range from 6 months to 5 years, and customers can withdraw earned interest at any time. Withdrawals on the principal will be subject to an early withdrawal fee.
Type of Rate (Traditional)
Fixed
Types of CDs
Traditional CD
Interest Compounded
Daily
Term Range
Customers can choose to have their CDs term last between six months and 60 months, with each term assigned its own APY rate.
Minimum Deposit Amount
No minimum for online accounts
Maximum Balance Limit
accounts are not to exceed $1 million
Best Rate Guarantee
Yes
CD Calculator
No

Capital One CDs Fees and Penalties

Minimum Deposits, Fees, and Penalties - 4.5 / 5

The Capital One 360 CDs have no fees. Customers can withdraw their money at any time, but if they choose to withdraw more than the earned interest early before the account's term ends, they'll receive the penalty. For CD accounts less than a year, the penalty is 3 months of interest. For CD accounts longer than a year, the penalty is 6 months of interest.
Early Withdrawal Penalty
If a CD is less than 12 months, penalty of 3 months interest; if more than 12 months, penalty of 6 months interest

Capital One CDs Financial Strength and Reputation

Customer Experience - 4.3 / 5

The Capital One corporation as a whole received less than average financial ratings from Moody's, as well as a less than average service rating from TrustPilot. The company did, however, receive an A+ rating from the Better Business Bureau. Capital One has responded to a small percentage of online complaints, most of which were regarding issues receiving disbursed funds and getting in touch with customer service.
Year Founded
1988
Moody's Financial Rating
Baa1
Live Help 24/7
No
Customer Support Hours
not specified
Contact Methods
Phone
Social Media
BBB Rating
A+
BBB Total Complaints
4964
BBB Resolved Complaints
720
Trust Pilot Rating
3.6 out of 10
Consumer Financial Protection Board (CFPB) Complaints
153
Date Collected
2018-09-25

Company Profile

Full Name
Capital One CDs
Company Website
https://www.capitalone.com/
Headquarters
1680 Capital One Drive, McLean, VA, 22102

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Customer Comments & Reviews

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oknauer
2/17/2023
Long term happy customer of Capital One. Decided to try CD - 11 months 5%. Opened 2 CDs at the same day under the same conditions. One CD was processed correctly, the other places as 12 month, 4.015%?! Money transfered, 4 business days later - not visible online. On the phone (outsourced call center) for 1.2hrs already. No response.

Paul T
12/22/2022
I filled out an application for a Capital One CD on November 29, 2022. They never sent a confirmation of my sending in my application. Finally yesterday, about,three wweeks later, I went to the Captal One site. There was the CD acxcount, unfunded. They had never transferred the money from my funding financial institution. So, I called Capital One. i was told i could just cancel the CD, but I had to do so by by 4pm yesterday, When I called back at 2:30pm, I was told that information was incorrect. I could not cancel until this morning. When I called this morning, I was told that information was incorrect. It was not possible to cancel until January 6, 2023. What do you think?

Top Rated
Our Partner
  • 1.21% high-yield CD, 7.1X higher than national average.
  • Bank with purpose: your deposit helps us keep investing in underserved communities hard hit by the Covid crisis.
  • No fees.
  • FDIC insured.
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