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Consumer Cellular GrandPad
- Wireless charger cradle
- Walkthrough video instruction manual
- Full HD touchscreen with large fonts & buttons
- Built-in 4G LTE internet connection
- Companion app to connect with loved ones on any device
- Instant customer support connection
Greatcall Jitterbug Flip Cell Phone for Seniors Review
ConsumersAdvocate.org
26 Customer Comments & Reviews - see all comments
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The Greatcall Jitterbug Flip is a simple, daily use phone with a very easy to use design and uncomplicated features. Designed with the special needs of seniors in mind, the Jitterbug Flip also attracts users who want a clean, user-friendly experience without the hassle associated with more intricate smartphones and devices.
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26 Customer Comments & Reviews
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I would love to down size from a smart phone to a flip phone 2. I love working with your company. But the contents is to overcoming of my needs at this time. Thank you.
We recently got my Dad a Jitterbug flip phone. So far so good, but right from the start he got a lot of robocalls that are driving him bananas. Greatcall customer service says there's nothing they can do. Message to Greatcall: just about every wireless service provider has a call spam filter but you. If anybody needs a spam filter, IT'S SENIORS! People are willing to pay a bit extra for this service although many service providers don't charge for it. Please provide a spam filter option. Fast. We are looking at changing wireless providers in order to solve this problem. Verizon--my service provider-- is doing a good job.
This phone only works part time. There is a service issue that they say is “a known issue” and “no service” is available, yet they fail to notify owners of the phone and do not give any credit on the bill.
My phone call was awesome!! Christy the representative who helped me was very patient and understanding!!! Thanks to her my grandma has her phone back and good to go!!!
I received My - My Jitterbug Flip Phone ...A Week ....Ago and I am Madly in LOVE......already
Great call is the best Senior CITIZEN phone plan. We bought the Jitterbug flip. We just got it so easy to setup and use. We have the 5 Star button for emergency and the savings from switching from AT&T is 30.00 dollars a month cheaper. The quality of the phone itself in red is everything they said and adverts true to for . No. Gimmicks. After all the research and redevelopment we did this stood out as the best option for older seniors with hearing and eyesight issues. Love ❤️ Love 💕 it.
Very disappointed with Jitterbug flip phone. Seems to have been assembled from leftover out of date components: slow to connect when dialing out, speaker quality very mediocre and software that necessitated too many steps to accomplish routine transactions. Best thing was clarity of speech of customer service reps. We bit the bullet after 2-1/2 months and changed to Affinity Cellular (free flip phone and low cost understandable monthly plans).
Slightly disappointed.
There is no T9 on the flip phone so my husband's arthritic fingers have to fumble with repetitive punching of keys.
The battery is dead in 8 hours of very moderate use.
The ring tone selection is not adequate for anyone hard of hearing. AND it had to be replaced in the first 2 weeks because the front screen got a big blackout spot in the center. Another expense. In the end I'm paying the same amount for a phone he hates that's NOT meeting his needs.
How is it possible that people have given this phone a 5 star rating? I did my research and thought I found the perfect simple phone for my mom. Not so. I am not referring to the Star Urgent Response system. Just the phone and Great Call service. My experience with my mom's use of this phone has been nothing short of awful. Repeatedly. After calling Great Call many times, getting updates and supposed fixes, and even getting their low vision operator assistance, my mom is unable to call me successfully MOST of the time! My mom is 98 and legally blind. I thought many of the problems must be user error, but no, I've tried the phone many times and found my mom's complaints to be accurate. I... Read More
I just got off the phone with GreatCall Customer Support on behalf of a friend who I purchased the Jitterbug flip phone for. There is a current software bug with the flip phone impacting its functionality - especially people on the other end of the call hearing the person calling. Other problems have included the phone sometimes not ringing when an incoming call comes it. The problems are intermittent but often and my friend has been experiencing problems since he first got the phone on January 6, 2020. They replaced the phone but he experienced similar problems. They are working on it but do not have a date for when the software problems will be fixed. The friend I ordered the phone... Read More
Top Rated
Consumer Cellular GrandPad
- Wireless charger cradle
- Walkthrough video instruction manual
- Full HD touchscreen with large fonts & buttons
- Built-in 4G LTE internet connection
- Companion app to connect with loved ones on any device
- Instant customer support connection