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State Farm Commercial Truck Insurance Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
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StateFarm is an Illinois-based mutual insurance company founded in 1922 that specializes in financial services, and life, health and auto insurance. Its commercial truck insurance policies offer businesses protection for employees, deliveries, and commercial vehicles. Coverage includes personal injury, medical, liability, property and collision damage for a wide variety of commercial vehicles.
 
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How is State Farm rated?

Breakdown

4.8/5
Coverage
4.6/5
Total Costs
4.0/5
Extras

Overall Rating: 4.6 / 5 (Excellent)

State Farm commercial truck insurance is a good choice for those looking for a company with solid roots and a strong financial standing. Although their coverage options are not as extensive when compared to some of its competitors, its policies do meet the minimum market standards. As the company's reputation for customer experience is more or less average, consumers who desire more satisfying service from their insurer could consider other options.

State Farm Coverage Options

Coverage - 4.8 / 5

State Farm commercial truck insurance offers all basic coverage options in their policies. The company's policies also cover employees driving their personal vehicles for business purposes. Like other industry leaders, State Farm insures a wide variety of vehicles types.

Basic Coverage

Liability
Bodily Injury
Property Damage
Uninsured/Underinsured Motorist
Medical Payments
Collision
Comprehensive
Types of Vehicles Covered
Cars
SUVs
Pickup Truck
Utility Vans
Bucket Trucks
Catering Trucks
Refrigerator Trucks
Dump Trucks
Motorhome/RV
Bus
Limousine

Additional Coverage

  • Non-Owned Automobile

State Farm Pricing & Discounts

Total Costs - 4.6 / 5

State Farm features a thorough eight-step online quote process to help customers get a rough estimate of what their insurance rate will be like. They have many discounts for personal auto insurance, but whether these apply to commercial vehicle insurance or not is unclear.
Online Quote
Yes

State Farm Financial Strength

Financial Strength - 5 / 5

State Farm was founded in 1922 and underwrites its own insurance policies. They have an A++ with AM Best—the agency's highest possible rating—and a very high AA rating with S&P.
Standard & Poor's Financial Rating
AA
AM Best Financial Rating
A++
Year Founded
1922
Company Type
Underwriter

State Farm Customer Experience

Extras - 4 / 5

Customer experience for State Farm is average. Although the company has an A- with the BBB, it has not yet been accredited by them and has a high number of unanswered, negative reviews. On Truspilot, is has a poor but unclaimed score of 4.6, and it's 1.2 NAICS complaint ratio is slightly higher than the national median.
BBB Rating
A-
Number of BBB Positive Reviews
5
Number of BBB Negative Reviews
167
Trustpilot Rating
4.6 out of 10
NAIC Complaint Ratio 2017
1.2
NAIC Total Complaints 2017
25
Date Collected
2018-03-26

Company Profile

Full Name
State Farm Commercial Truck Insurance
Company Website
https://www.statefarm.com
Headquarters
State Farm Insurance One State Farm Plaza, Bloomington, IL, 61710

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Top Rated
Our Partner
  • Business insurance broker that works with well-regarded insurers
  • Offers Cyber, Business Owners Policy (BOP), General Liability, Professional Liability (Errors & Omissions), Workers Compensation, Commercial Auto, Directors & Officers
  • Operates in all 50 states plus DC
  • Connects to customers via web interface or phone
  • Produces competing insurance offers for customers to choose among
  • Focuses on small- to medium-sized businesses
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