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Ameritas Dental Insurance Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
73 Customer Comments & Reviews - see all comments
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Ameritas is a Nebraska-based mutual insurance company founded in 1887. It offers a wide array of products and services, including health, life, and dental insurance, financial services, and other employee benefits. Ameritas holds an A.M. Best rating of A (Excellent), an S&P rating of A+ (Strong), and an A+ rating with the BBB.

Ameritas Dental Review

Ameritas Dental Insurance offers plans catered towards individuals and families. Rather than relying on dental insurance offered by your employer, Ameritas promotes independence. This is great especially when you find yourself moving to another job. Ameritas also offers discounts on prescriptions from Walmart or Sam's Club pharmacies, which could save you a couple more dollars on dental treatments.

What's included in Ameritas Dental?

MY DENTAL PLAN® HIGHLIGHTS

All plans pay a benefit toward covered services after the $50 per-person deductible.

Plans with either one or two exams and cleanings per year.

Dental Rewards® feature lets qualifying individuals earn an additional amount to add to their following year's annual maximum.

Plan 3 includes a $100 vision benefit to use for vision exams, frames, lenses and contact lenses.

Helps you save on prescription medications through Walmart or Sam's Club pharmacies. 

20/20 PLUS VISION PLAN HIGHLIGHTS

All plans offer vision, dental and hearing care benefits with no waiting or elimination periods.

Plan C offers increasing annual maximum benefits.

Enjoy the freedom to see your choice of vision care provider

Save up to 15% on eyewear frames and lenses purchased at any Walmart Vision Center nationwide. 

Receive savings on prescriptions at Walmart or Sam's Club pharmacies, and eyewear frames and lenses purchased at any Walmart Vision Center. 

Plan Reviewed

MY DENTAL PLAN®

How much does it save you?

preventive 80% plan 1, 100% plan 2 and plan 3

Basic 50% for plan 1 and 2, 80% for plan 3

Major plan 1 not covered, 50% for plan 2 and plan 3

Annual Maximum

plan 1 $500, plan 2 $1000, plan 3 $1500

Treatments Covered and Reimbursement

Covers all treatments but Major services are only covered with extra premiums.

Fine Print

No waiting periods if you were covered by another dental plan within 30 days of the date the application was received.

When you visit an Ameritas PPO network provider, the amount allowed for each covered procedure is based on the Maximum Allowable Charge (MAC). 

 

Summary

Ameritas Dental focuses its services towards providing individuals and families with better dental coverage. It gives them independence in choosing dental plans tailored to their specific needs.


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73 Customer Comments & Reviews

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vandrhoward1
3/6/2024
A very deceptive and fraudulent company. Supposed to pay 2 preventive cleanings a year at no cost . I had to pay both times for xrays that I never had to pay with other insurance companies ever. Wouldn't pay their part on a crown that was necessary because of a crack.(Dentist said if I didn"t crown it I would at any time loose the tooth because it would break off. They gladly took my premium each month , but wouldn't pay what they were supposed to on claims.


phytopagan2021
1/9/2024
I contacted several dentists in my area, as listed by Spirit Dental (Ameritas) about taking new clients, and none are available. This reality is NOT noted on the Spirit/Ameritas web pages, and can lead to payment of dental plans for which no service provider is available (within a reasonable distance). This is deceptive and fraudulent.


lfosorioa
10/18/2023
I have had dental coverage with this company for the last three years, my Doctor is in the network and recommended me to change a crown due to lost of molar tissue. The insurance required information of how old was the current crown, which I did but the insurance did not cover it even after I wrote a complaint. It is the worst dental company in the market.


M
Mg
6/17/2023
Believe what the reviews are saying about this worthless company . I’ve had Ameritas since 12/2020, it shows my coverage for crowns is 50%, had to have a tooth crowned and called before to make sure it was covered. The person when I finally got someone said it was, had the procedure only for Ameritas to show it was denied. So now instead of owing $800, I’m responsible for $1600. I have been paying $40 a month and when I need something major it gets denied, I will be canceling this policy. How this crap is aloud and nothing happens to these companies is absolutely ridiculous. THIS COMPANY IS ABSOLUTELY WORTHLESS.


moshe.dubov
4/4/2023
It's a scam. The premiums are high but they deny to cover what supposed to be covered.


Shelly M
3/9/2023
Got Platinum Dental thru #NAR - #Realtors I was LIED to about great plan, no waiting - was ALL 💩 My"In Network" Provider is even getting away from them bc they dont pay or reply. WASTED 4 HOURS on hold today - No Help WASTE of $ &⏰ Dont Deal With Them! After they get ur card & put u on auto pay, Youre DONE, they paid $50 of my $2100 yearly max and I have been paying for PLATINUM with a Group Plan for NAR- National Assoc. of Realtors - TRUST ME if I am wasting yet more time to leave these reviews everywhere... Thats how you can KNOW they are the absolute WORST. I have told a group of my fellow realtors and we are writing letters to NAR and will also be addressing the decision makers in... Read More


smalridgek45
2/11/2023
I have never had such poor communication with an insurance company. Ameritas says they have not been provided the information necessary from my dentist to continue to process my claim and My Dentist said they have provided them with the information twice. Now Ameritas said they are going to close my claim with an administrative denial since they haven't received my supporting documentation. I am being ripped off.


Becky M
11/12/2022
Terrible customer service. can't start treatment until they approve and it has been weeks. My dental office says sometimes it is 2 or 3 months to get approval. They seem to be waiting for this year to time out.


B
Bernie
4/21/2022
I have Physicians Mutual Dental policy. Ameritas processes all the claims or should I say delays indefinitely paying all the claims. My dentist won't deal with them and I have to pay up front. There is absolutely no communication to the people that actually process the claim. Their people that do answer the phone say they process claims in ten days or up to 30 days by law unless they need additional information. In that case, it starts all over again. Their correspondence is by mail so that further delays payment. I am currently waiting on them to read an ex ray. They said that takes up to10 days. I am wondering if I'll ever see payment


A
Alexandra A
2/15/2022
Why have dental insurance when it leaves you high and dry. I am a teacher. I cannot afford to pay out of pocket.



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