We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

Metlife Dental Insurance Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
79 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
MetLife is currently one of the largest insurance, annuities, and employee benefit providers around the world. Founded in New York in 1868, the company services 100 million customers in over 50 countries, providing them with a wide array of products and services such as life, accident, health, critical illness, and property and casualty insurance.

Metlife Dental Review

Metlife Dental specializes in providing dental insurance for groups and is currently one of the top providers of dental insurance in the country. Included in their Dental PPO plan is full service coverage for retirees, a big plus when enhancing retirement benefits.

What's included with Metlife Dental?

Negotiated network dental fees are typically 15-45% below community-average charges

More than 400 covered procedures, includes co-pays for services such as implants, veneers, white fillings, IV sedation, general anesthesia and nitrous oxide

Expanded preventative and diagnostic benefits — providing co-pays for procedures such as brush biopsies and additional cleanings when appropriate

Defined fees for materials and procedures requiring multiple services (e.g., root canals, crowns and bridges) – minimizing fee confusion

Plan Reviewed

Metlife 2-9 Dental

How much does it save you?

Preventive/ Basic/ Major

100/ 80/ 50 percent with $50 deductible

Annual Maxium

$1000 - $1500

Treatments Covered and Reimbursement

Preventive/ Basic and Major services covered. 

 

Fine Print

Savings from enrolling in the MetLife PDP will depend on various factors, including how often participants visit the dentist and the cost for services rendered.

Plan provisions regarding eligibility and late entrants apply.

MetLife VisionAccess is a discount program and not an insured benefit. It is provided through Vision Service Plan (VSP), Rancho Cordova, CA. VSP is not affiliated with Metropolitan Life Insurance Company or its affiliates.

Deductible waived for diagnostic and preventive services for plans 1 and 2. Plan number 2 is not available in Mississippi and Texas.

Groups with no prior dental coverage, or without acceptable evidence of prior dental coverage can only choose plan 3.

Out-of-network benefits are payable for services rendered by a dentist who is not a participating provider. The Reasonable & Customary charge is based on whatever is lowest among (1) the dentist's actual charge, (2) the dentist's usual charge for the same or similar service or (3) the charge of similar dentists in the area for a similar service or services.

Summary

Metlife Dental provides decent savings on group plans and is especially useful for small businesses looking for dental coverage. However, this is subject to the availability of network and participating dentists in the area. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Leave a comment for Metlife Dental Insurance
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

79 Customer Comments & Reviews

Loading Reviews ...
braymondsmith
11/20/2024
Why does Met Life use social security number for its policy number? SHAME ON YOU!


tiffanyalvis34
11/7/2024
Metlife is the worst dental insurance company, I have ever had. They keep denying my claims for dental work. I have been on hold and still have not spoken to management. I keep going from one rep to another with no resolve. This has been going on for MONTHS. They are a JOKE! Now, it is time for open enrollment and they will NO longer even be my dental provider, so I have to start this process all over with another provider. THANKS FOR NOTHING!!! YOU SUCK!!!1


M
M G
10/22/2024
2 strikes they are OUT! Been arguing them for 5 months to get the remainder of my son's ortho treatment done. Max Benefit $1,500 and they have paid $1,050 total and stopped paying because treatment was done.. it was not done, still has braces and ortho bills kept on coming in. It took 5 calls and 1 conference call with my provider to get it corrected. The issue was Met Life Reps were not filing the continuation of coverage correctly, my orthodontist did everything right. Took 5 months to help them do their job correctly. Scenario #2 I visited a 1) dentist that was In Network 2) The company was in network and 3) the Location of this dental chain was in network.... HOWEVER, that covered... Read More


gallocaf
10/15/2024
A culture of lies, laziness, and incompetence. A short version of a long horrible story: in January, I received notification of an EoB for service in my name at a dental practice I had never heard of. I immediately called MetLife, and they told me it was my responsibility to call the practice and tell them. But I had no idea what practice this was, all the info I had was a single name; I searched online and could not find an associated practice for that name, reported this regularly to MetLife, who would do nothing. More detective work on my part finally identified the practice, hundreds of miles from where I live, and I kept MetLife informed regularly. Without going into full lengthy... Read More


Michael B
8/6/2024
They refuse to pay for most things, including periodic x-rays to check for problems. The only worse coverage would be no coverage at all.


gailjohns2020
7/25/2024
POOR SUPPORT, THERE SHOULD BE INVESTIGATION ON THIS INSURANCE COMPANY FOR FRAUD, LONG DELAYS


swiss919
7/6/2024
Stay away they dropped me 5 months ago without any warning and I only found out when I logged onto my account online. BUT they are still charging my credit card


lizwhitley99
6/24/2024
I am deeply disappointed with MetLife Dental. Despite paying $100 a month, I find myself questioning what exactly I'm getting in return. Over the past month, I've had several claims, and MetLife covered only about 24% of each one. When I tried to appeal, they gave me numerous reasons why my claims weren't covered more, primarily blaming an HR issue at my job. Their solution was to suggest I talk to someone at my workplace to get better coverage. Isn't the point of paying for dental insurance to actually get coverage for dental work? Right now, it feels like I'm throwing money away. Insurance shouldn't be this frustrating.


carolynnfink
6/12/2024
Terrible company, useless customer service. They do everything they can to put off your claim,deny your claim. Got this thru my husbands employer and it’s not cheap. Will be filing a complaint with HR and also with the insurance commissioner. Do not waste your time and money with this company.


mike.a.tennis
1/8/2024
Auto system is not helpful. They don't keep records of previous attempts for solutions of cover details.



Top Rated
Our Partner
  • Unlimited Use
  • Pre-Existing Conditions Included in Plan Savings
  • Plans Start at $99/Year for Discounted Rates on Dental Procedures
  • 100,000+ Dental Access Points Nationwide
  • A+ Grade with the BBB
  • Voted #1 in Ethics by Dallas Morning News
  • Discount Dental Plan (Not Insurance)