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Avas Flowers Flower Delivery Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
384 Customer Comments & Reviews - see all comments
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Avas Flowers is a family-owned company that offers competitively priced premium flowers for a wide variety of situations and occasions. The online retail shop has a huge inventory of fresh flowers to choose from, with same-day nationwide delivery. A member of The Society for American Florists, Avas Flowers takes great care in selecting only the freshest and highest quality flowers. The company also includes deliveries of fruit baskets and potted plants in its services.

Features and Services

Avas Flowers offers floral arrangements for various occasions, including birthdays and anniversaries. The company has several flower delivery options with same-day delivery, helping customers send flowers by easily ordering online and letting them select from its extensive selection of flower arrangements. Avas Flowers' customers can also visit local stores, though their website is designed for easy navigation, allowing customers to conveniently check delivery statuses.

Avas Flowers provides helpful information and guidelines when selecting flower arrangements for different occasions. Online resources such as how to take care of tulips and roses, are available online, as well as gardening tips. Avas Flowers delivers nationwide with a company assurance that all orders are delivered safely to its destination.

Same-day delivery is possible if orders are placed before 2 p.m. local time. Exceptions are applied to some delivery options, however, depending on the driver’s route. Additional fees are charged for Saturday/Sunday orders, lead design, custom orders, special orders, and rush orders.

Flower Selection

Exotic Blooms

✔

Live Plants

✔

Custom Arrangements

✔

Hand-Held Bouquets

✔

Fresh Arrangements in Vase

✔

Artificial Flower

✔

Boutonnieres

✔

Corsages

✔

Cut Flowers (without vase)

✔

Other Gift Items

Gift Baskets

✔

Gourmet Treats

✔

Customized Greeting Cards

✔

Wine

✔

Balloons

✔

Designer Products

✔

Gift Cards

✔

Outsourcing

In-Season Blooms

✔

Locally Sources

✔

Greenhouse Flowers

✔

Order and Delivery Options

International Delivery

✔

Same Day Delivery

✔

Shipping Fee

$9.99

Priority Shipping

✗

Local Florist Delivery

✔

Online Ordering

✔

Order Tracking

✔

Occasions and Events

 

Christmas

 

Birthday

✔

Anniversary

✔

Sympathy and Funerals

✔

Congratulations

✔

Thank You

✔

Housewarming

✔

Get Well

✔

Weddings

✔

Business Gifting

✔

Retirement

✔

Graduation

✔

Love and Romance

✔

New Baby

✔

Im Sorry

✔

Others

✔

Customer Assistance

Money Back Guarantee

✗

Service Charge

$13.95

Phone

✔

Email

✔

FAQs

✔

Knowledge Base

✔

Store Locator

✔

Flower Delivery at Avas Flowers

Avas Flowers has a wide variety of fresh and high -uality flowers to choose from, making it easy for clients to match these with any occasion. Their easy-to-navigate website allows customers to select, send, and check their order status easily. Online resources are also provided to guide consumers about different flower types and proper care tips.

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384 Customer Comments & Reviews

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B
Beverly
6/5/2024
Do Not Order from AvasFlowers for Kalamazoo area. They obviously have a thriving business with customer service saying exactly what they are told to say. “You will be happy with what your recipient receives!” 1st it’s a bait and switch. You order them they say they don’t have. You will receive similar value and feeling. You finally say ok. 2nd they deliver something totally different. I ordered a vase of flowers. Picture was beautiful. “She’s got style” was the name. They sent a basket arrangement! No premium flowers in it at all….not one rose. 3rd BEWARE! There is a $24.95 service charge!!! But my$9.99 delivery was free.

Sheryl B
5/17/2024
I ordered a SYMPATHY ARRANGEMENT 12 White Roses- A dozen Yellow Roses with a Bee was Delivered 😱 Also beware a SERVICE CHARGE of 24.95 was added extra on top of a delivery fee!!!!!!

L
Lars
5/14/2024
My husband purchased flowers and chocolates for me for Mother’s Day. He agreed to flex delivery with a delivery window from 5/10 to 5/12. Today is 5/14 and I still have not received the flowers. Both my husband and I have contacted the company to get a refund. We gave not been successful to get these people to understand that we did NOT receive any delivery. Please stay away from this company.

Alexis M
5/14/2024
This company is a scam!!! I ordered luxury flowers, they sent a small crappy bouquet they finally agreed to replace after hours of emails and customer service. My friend was out of town so they agreed to send when they returned but instead sent them when she was out of town and she returned to dead flowers on her porch. Worst customer service in the Philippines and do not send what you ordered. Never order from this company.

C
chris
5/14/2024
Terrible experience!! Canceled my order AFTER the delivery date with ZERO notice, ruining the holiday!! I placed the order weeks in advance. Now i can't get a hold of customer service to even get an explanation or even try to work out a solution.

K
KLB53
5/11/2024
Clearly, you are getting paid a very decent amount from Avas Flowers in order to show a 4.6 out of 5-star rating, despite the several negative reviews listed. I so wish I had seen this prior to placing my Mother's Day order on 5/10/2024. I received a "product notice" reporting a change was needed due to availability. They were going to curate an alternative option, however, the delivery date I would need to select would be 5/14/2024. How is it possible an order can be placed on 5/10, you send an email at 3:52pm MST, request to make a selection or call customer care only to find out you closed at 6pm EST. Surely, they knew they were not delivering these flowers during the Flexible... Read More

Sara A
5/11/2024
I am appalled. I ordered flowers for my mother for Mother’s Day with a delivery date of 5/12, knowing she was going to be out of the country until then. You delivered them early, and my mother was notified on her cell phone that there were flowers at her home, left to wilt while she’s away. Somehow, despite my choosing a specific delivery date, you marked me as flex shipping, and are blaming me for what you did. Your customer service is disgraceful, as I sit on hold for an hour to speak to a live person, then, when someone finally answers, they can’t offer me anything other than “you placed the order, ma’am, not me”. Rude!!!!!! Apparently the customer is never right with Ava’s Flowers.

Doris B
5/10/2024
Ava's is not reliable. Down out poor business practices. My daughter sent me flowers and they claim they were delivered on Thurs morning at 8am. LIE. She ordered a bouquet of carnations and what they delivered was 3 roses one wilted with a Birthday balloon. My daughter is pissed because that is NOT what she ordered. This business sucks. I wouldn't even give them 1 star but had to to get review sent

J
Juan B
5/10/2024
The company was polite enough but they are horrible at listening to the customer needs. My 37 wedding anniversary was May 9th I order a beautiful bouquet of flowers for my wife and requested them to be delivered on the same day before 4pm when my wife when home. They charged me extra to accommodate the request. However at 430pm my wife had left work and I had to call to find out where the delivery was… I was told they were scheduled to deliver the next day by 4pm. I told them my wife only works till 10am on Fridays and we live far away and a re delivered would not be feasible! Today they showed up to my wife’s work so late my wife was already home and I had to apologize. To my wife... Read More

cin.davis11
5/9/2024
I ordered Mother's Day flowers to be delivered yesterday and they were left on the recipients doorstep and left out in the hot Texas sun to ruin/die from hours in the hot sun. The delivery man did not ring the doorbell and DELIVER the flowers to my mother. After 4 hours outside my mother went out to get the mail and "found" them on the doorstep dead. Now, I was charged $10 delivery fee PUS A REDICULOUS $30 SERVICE FEE! What the hell was the "service fee" for if they didn't bother to make sure my mother got the flowers and instead just put them on the doorstep and walked away.........THEY DIDN'T EVEN RING THE DOORBELL SO SHE WOULD KNOW TO GO TO THE DOOR!!!!! I HOPE NO ONE USES AVA... Read More

Top Rated
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  • Flower arrangements for different types of occasions
  • Huge inventory of fresh flowers to choose from
  • Same-day flower delivery available
  • Check your order status online
  • Different delivery options offered
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