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Avas Flowers Flower Delivery Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
384 Customer Comments & Reviews - see all comments
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Avas Flowers is a family-owned company that offers competitively priced premium flowers for a wide variety of situations and occasions. The online retail shop has a huge inventory of fresh flowers to choose from, with same-day nationwide delivery. A member of The Society for American Florists, Avas Flowers takes great care in selecting only the freshest and highest quality flowers. The company also includes deliveries of fruit baskets and potted plants in its services.

Features and Services

Avas Flowers offers floral arrangements for various occasions, including birthdays and anniversaries. The company has several flower delivery options with same-day delivery, helping customers send flowers by easily ordering online and letting them select from its extensive selection of flower arrangements. Avas Flowers' customers can also visit local stores, though their website is designed for easy navigation, allowing customers to conveniently check delivery statuses.

Avas Flowers provides helpful information and guidelines when selecting flower arrangements for different occasions. Online resources such as how to take care of tulips and roses, are available online, as well as gardening tips. Avas Flowers delivers nationwide with a company assurance that all orders are delivered safely to its destination.

Same-day delivery is possible if orders are placed before 2 p.m. local time. Exceptions are applied to some delivery options, however, depending on the driver’s route. Additional fees are charged for Saturday/Sunday orders, lead design, custom orders, special orders, and rush orders.

Flower Selection

Exotic Blooms

✔

Live Plants

✔

Custom Arrangements

✔

Hand-Held Bouquets

✔

Fresh Arrangements in Vase

✔

Artificial Flower

✔

Boutonnieres

✔

Corsages

✔

Cut Flowers (without vase)

✔

Other Gift Items

Gift Baskets

✔

Gourmet Treats

✔

Customized Greeting Cards

✔

Wine

✔

Balloons

✔

Designer Products

✔

Gift Cards

✔

Outsourcing

In-Season Blooms

✔

Locally Sources

✔

Greenhouse Flowers

✔

Order and Delivery Options

International Delivery

✔

Same Day Delivery

✔

Shipping Fee

$9.99

Priority Shipping

✗

Local Florist Delivery

✔

Online Ordering

✔

Order Tracking

✔

Occasions and Events

 

Christmas

 

Birthday

✔

Anniversary

✔

Sympathy and Funerals

✔

Congratulations

✔

Thank You

✔

Housewarming

✔

Get Well

✔

Weddings

✔

Business Gifting

✔

Retirement

✔

Graduation

✔

Love and Romance

✔

New Baby

✔

Im Sorry

✔

Others

✔

Customer Assistance

Money Back Guarantee

✗

Service Charge

$13.95

Phone

✔

Email

✔

FAQs

✔

Knowledge Base

✔

Store Locator

✔

Flower Delivery at Avas Flowers

Avas Flowers has a wide variety of fresh and high -uality flowers to choose from, making it easy for clients to match these with any occasion. Their easy-to-navigate website allows customers to select, send, and check their order status easily. Online resources are also provided to guide consumers about different flower types and proper care tips.

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384 Customer Comments & Reviews

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C
CommandTx
12/6/2019
Be sure to read ALL of the SMALL print for AvasFlowers. They tell you they can deliver by 4 pm to a business, but then try to deliver after the office is closed. (Per their small print, they do not guarantee any times.) The bday person was already gone and did not see their flowers until 8 am the next day after the flowers already started to show wear. On the day they were supposed to be deliver, I found out the flowers were not delivered as requested. I attempted to use the website, but showed there was not status available. Waited 15 plus to finally get connected to online support. They said they could not get a status or get w/ Florist to see where the flowers were. Spoke w/ Manager.... Read More

Amy R
11/14/2019
My workplace ordered a $65.00 sympathy fruit basket for an employee whose mother passed away. All the fruit in the basket ordered was rotten and inedible. She was not able to eat ANY of the fruit delivered. The employee was not back to work right away and we did not find out about the condition of the basket until she reported it to us. When we sent an email to Ava's asking for a replacement basket or a refund, they responded that they could not replace or refund because we didn't notify them within a 24 hour period after delivery. Given that the recipient of the gift was grieving and not at work, we did not even know about the condition of the basket until later when she returned to... Read More

whaynes120
11/11/2019
On 11/08/19, I ordered flowers via the website. I requested delivery to the funeral home on 11/10/19. I received a confirmation stating the delivery would take place 11/10/19 or 11/11/19, I could work with that , considering the short notice. On 11/10/19 I checked the website to see if the flowers had be delivered, nothing indicated delivery. I called the 800 number and was unable confirm delivery. I was transferred and was prompted by this automated voice to provide my number and someone would call me back. I received a call back and the line disconnected. I called 11/11/19 and spoke with a customer service rep. It appeared to be an off-shore location. He explained the delivery did not... Read More

st2534026
11/5/2019
The anniversary of my uncle's passing was coming up and I wanted to order flowers for my aunt to be delivered on the anniversary "day" of his passing as I knew my aunt would be sad & I just wanted to brighten up her day just a little. So this was very important to me and had ordered the flowers a week prior. The day the flowers were to be delivered, Avas Flowers had called me to say that the flowers couldn't be delivered until the next day. I told them this was unacceptable and explained the importance of the flowers being delivered on THIS particular date. The gentleman "laughed" and I was irate!! Let me remind you that their website also says "same day delivery." So I said "why not... Read More

kellyannokelly
10/21/2019
BUYER BEWARE - DO NOT ORDER FROM THEM! I ordered an Autumn Fall Deluxe Bouquet for my mother (approximately $75) - it said it would be similar to the advertised picture; yellow, red and orange flowers - fall colors. I contacted Avas on Friday (48 hours after delivery) as I happened to stop by my mother's and see the flowers. They were SO UGLY! They were alive and healthy, but white and light pink. I contacted Ava's via email and phone - all the representatives I spoke with admitted that they had sent the wrong flowers (I spoke with 2 people on the phone and 1 via email). They said they were sorry the wrong flowers were sent, but that there was nothing they could do as they have a 24... Read More

donnamarell
10/18/2019
My husband has sent me roses on two separate occasions from Ava's. They were absolutely beautiful each time. The only complaint was he placed an order by 8:30 a.m and asked they be delivered before 3:00 p.m. He was told "no problem, 3:00 would be the absolute latest." They didn't arrive until just after 3:00.

jeffreyj.grady
10/7/2019
I order the day before and had requested delivery by 12:00 noon the next day, I called "Customer Service" to reiterate importance of the by 12:00 noon delivery. That did not happen and delivery sat outside all weekend missing the very special occasion that I had ordered them for. Not a "Local Flower Company"!!

R
ron f
9/30/2019
Yes, on 9/26/19 for our 21st anniversary my husband ordered flowers. I received a double order- identical arrangement. $95 each one. My husband said that he never got confirmation of order and noticed the phone number was wrong so he thought it did not go through. He went back in to change the number and resubmitted-- so somehow two orders were placed. Around 1130am we called the customer service to state what we had received, and my husbands trouble with the order and that a mistake had been made. I asked her " shouldn't someone have noticed it was identical and not processed both orders? The lady replied that people order more than one all the time. She said she would call... Read More

dpetro610
9/17/2019
They must have ALOT of fake reviews on here to be showing 4.6 out of 5, because every other site shows the truth, which is as close to ZERO stars as you can get. Please check the BBB.org reviews and complaints, where they are given an "F" business rating. I won't bore you with my terrible experience with them here, as you can find my complaint with the Better Business Bureau along with MANY others.. Good luck!

murphyvac
9/11/2019
Worst floral experience ever in every way. Do NOT rely on their satisfaction guarantee nor on the ratings shown on their website. Instead, google to see the TRUE reviews of this company.

Top Rated
Our Partner
  • Flower arrangements for different types of occasions
  • Huge inventory of fresh flowers to choose from
  • Same-day flower delivery available
  • Check your order status online
  • Different delivery options offered
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