10 Best
Flower Delivery
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Flower Delivery
of 2024
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- Risk-free subscription plan
- Additional services for business, weddings, and other events
- Flower arrangements for all types of occasions
Florists.com Flower Delivery Review
12 Customer Comments & Reviews - see all comments
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12 Customer Comments & Reviews
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Ordered flowers for deliver which were NOT delivered.
"Thank you for patiently waiting, upon review I do confirm the order was never delivered as the florist stated they did not have the pink roses to complete the order. May I offer a redelivery? I can send the order to a new florist or would you like to cancel and get a refund?"
This was the response from the chat agent. I was never notified of the issue.
Ordered flowers to be delivered to my friend who was at the hospital and nothing was ever delivered and no contact to notify me that they couldn't fulfil my order but you bet I received an email confirmation of them accepting my $90 when I placed the order. Ridiculous! Don't waste your time ordering from them because they won't fulfill your order and won't reach out to let you know.
I wish I would have read the reviews before ordering from florist.com. I had a similar terrible experience as most people. The delivery was made, but instead of taking the flowers to my parents door, they were left on a brick wall, never went to the door or called. My parents live in southern Arizona and it was over 90 degrees that day, by the time my mother noticed the flowers they were all wilted and half dead. It has now been a week of calls and online chats and every time I get promised they will recieve a new delivery either that day or the next, still nothing. $90 dollars wasted and my mother went without flowers on Mother's Day.
If I could give ZERO stars, I would. I used Florists.com because they had a special and I got extra points on my credit card. WHAT A RIP OFF. This was flowers before a friend's surgery/hospital stay, to let her know I was thinking of her. The flowers were never delivered, despite me ordering them FIVE DAYS IN ADVANCE.
The website chat said they would refund me but this is unacceptable. I will be leaving them negative reviews and telling every person I meet what a horrible company this is. NEVER AGAIN. WHAT LOSERS!!!!
I ordered flowers for my mothers 85th birthday, and delivery was never made. No explanation ...nothing. I requested a refund and received confirmation they would refund my credit card.
If I could give them a negative star, I would. I ordered flowers for my friend's 60th birthday THREE days ahead of time. Flowers were never delivered. No phone call, nothing. I finally called them the day after the birthday and they said it was an issue on "their end." NEVER will I use them again. Completely unacceptable.
Florists.com is a complete scam. Ordered flowers for my elderly mother-in-law's birthday. Delivery date came and went - no flowers.
They don't have a customer service phone number to resolve issues real-time, so I spent a week emailing them over and over again. No response, no refund, no flowers. Can't wait until this place goes out of business. Now my mother-in-law thinks I lied about sending flowers. It may be her last birthday and this company has completely ruined it and really hurt our relationship. They don't deserve to be in business.
The worst flower company ever. I ordered a $45 flower arrangement for my daughter's birthday. Also paid extra for a balloon and same day delivery. It was suppose to come in a Mason Jar. She received completely different flowers in a reg vase than pictured and they were Not Fresh. They were droopy. I called the florist they came from. The owner said he received a $30 order of flowers and that he can't always get what's pictured. But there was NO similarities. Wish I could post a picture of what I ordered and what was delivered. The floral shop will replace the flowers because they were not fresh but I will NEVER order through this company again.
Never arrived on day ordered (in advance). And when they came late the next day they were sparse. No way did I receive $49.99 worth of flowers
Horrible service!! Flowers never delivered to new mom - got an email stating the flowers were delivered but in fact they were NEVER delivered. I then called and they assured me it would go out the next day - nothing, no delivery, no email / phone call that it was not delivered. Then the next day, nothing again. I called asked for a refund, then they said it was already going out for delivery and it was a guaranteed delivery. Still nothing. DO NOT USE THIS SERVICE.
Top Rated
Our Partner
Mother's Day Flash Sale! 15% OFF With Code FLASH15
- 100% Happiness guarantee
- Same-day artisanal flowers delivery
- Set up subscription for regular deliveries
- Unique surprise delivery service
- Risk-free subscription plan
- Additional services for business, weddings, and other events
- Flower arrangements for all types of occasions