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Go Hearing Aids Review


ConsumersAdvocate.org Rating: 3.6 / 5 (Very good)
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Founded in 2022, Go Hearing is a hearing aid company focused on providing customers with over-the-counter high-quality hearing aids. By purchasing these hearing aids, customers save the cost and hassle of visiting a hearing healthcare professional. This is important considering how increasingly expensive it has become to have access to healthcare.
 
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How is Go Hearing rated?

Breakdown

4.1/5
Hearing Aid Style
4.0/5
Features and Price
3.0/5
Battery Life
3.4/5
Customer Experience

Overall Rating: 3.6 / 5 (Very good)

Hearing aids from Go Hearing are wireless and discreetly help improve customers’ ability to hear in either loud environments or quieter and more closed ones. They act as noise reducers so that wearers can have uninterrupted conversations and hear well for long periods of time. Customers experiencing mild to moderate hearing loss can purchase them without a prescription for an affordable price, and can adjust their settings to hear clearly depending on where they are. Payment methods are varied and include FSA and HSA cards, as well as financing. If customers require any assistance with their hearing aids, Go Hearing experts are on standby to support them through their experiences.

Go Hearing Product Offerings

Hearing Aid Style - 4.1 / 5

Go Hearing hearing aids have been designed to be small and comfortable for every user. Using technology that resembles that of your favorite pair of wireless earbuds, they are almost undetectable in public and easy to wear. Each pair is customizable, in terms of settings and fitting comfortably, to suit each customer’s individual hearing needs.

The Go Lite hearing aids are their most affordable pair. They are best suited for small gatherings of people or for when the wearer just needs to give their hearing a boost to watch some TV. The Go Prime hearing aids are their most expensive and versatile pair. They come with more settings and features to help customers hear better in a larger variety of environments. All units are built to last at least 30 hours when fully charged and take 2-3 hours to charge.
Product Type
True Hearing Aid
Types of Hearing Aids
ITE
Battery Life
Charging case allows for 6 full charges (30 hours per charge)
Accessories
3 Pairs of interchangeable ear domes (different sizes)
Cleaning Kit
Charger Bundle

Go Hearing Additional Services

Features and Price - 4 / 5

For people who do not know if they are potentially experiencing hearing loss, Go hearing features a free hearing test on their website. This test is a speech-in-noise screening for hearing loss that can help customers identify hearing issues. As part of this screening, customers must identify the numbers being spoken through noise. Results are sent to the customer's email address once the test is completed. This is a great tool for customers who might be on the fence about investing in hearing aids.

Although Go Hearing does not offer free trial periods for their hearing aids, they do have a 45-day money back guarantee. If customers are not 100% satisfied with their purchases, they can return their devices and the company will issue them a full refund.
Financing Available
Yes
Trial Offer
No
Free Shipping
Yes
Online Hearing Test
Yes
Modes of Contact
Phone
Email
Web Form

Go Hearing Pricing

Battery Life - 3 / 5

All Go Hearing units, whether they are Go Lite or Go Prime, allow for 30 hours of use per full charge. Hearing aids and charging cases take 2-3 hours to charge. Once they are completely charged, the charging case will provide 6 full charges.

Lowest Price (1 unit)

$199 per pair

Highest Price (1 unit)

$299 per pair

Go Hearing After-Sale Service

Customer Experience - 3.4 / 5

Customers who want to learn more about their hearing aids or are experiencing issues with their devices can call or email Go Hearing’s team of product experts for assistance. The Go Hearing website also features a comprehensive FAQ section and a blog. Customers can also see what Go Hearing users are saying and connect with them through the company’s social media accounts.

All hearing aids from Go Hearing include a one year warranty that starts on the date of the purchase. This warranty covers faulty devices that result from defective parts or materials, or poor craftsmanship. Day-to-day wear and tear, and stolen or lost devices are not covered by this warranty. The company will inspect the devices and determine if they qualify for repair or replacement.
Warranty Length
12 months from date of purchase
Warranty Extendable?
No
Warranty Coverage
Go Hearing offers a warranty for all devices that covers defects in parts, materials, and workmanship. Devices determined faulty because of these defects by the company will be replaced or repaired at no cost to the customer. The customer must cover the return shipping charges.
Deductible/Copay
No

Go Hearing Reputation

Reputation - 3.7 / 5

Currently, there aren’t many online customer reviews for Go Hearing products. Go Hearing is not rated by Trustpilot, nor is it accredited by the Better Business Bureau.
Year Founded
2022

Company Profile

Full Name
Go Hearing Aids
Company Website
https://gohearing.com

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Customer Comments & Reviews

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Wanda S
6/25/2024
I wouldn't use them again if I had to go without hearing ever again there are cheap hearing aids for a high price paid $ 2600 for these batties run out every 3 days fall out every time I turn around NOT worth the money for sure and Oh I forgot no refund

Our Partner

Quality OTC Hearing Aids Starting at $169 a Pair

  • Designed to be comfortable & nearly undetectable

  • Rechargeable for up to 20+ hours; rechargeable case

  • Digital sound processing & advanced audio features

  • Convenient hands-free streaming

  • Free shipping + 45-day trial 

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