Compare Phonak vs. Widex Hearing Aids

I'm on my 2nd set of Widex aids. I have had pretty good luck with them. Bought my 2nd set(Moment) but I purchased them in Florida and moved to Nort Carolina a few months later. Tried to get info online from Widex for a distributor. They never responded. Very poor customer service. Found a local dealer that sells 6 different brands and will service them but costs $55 office call and $150 if they touch them. 3 year warranty is worthless if dealer didn't sell them. I have had Siemans aids and they are worthless, nothing but trouble.

I have owned pho Al top of the line Model for over 2 years. Mine are rechargeable and no longer hold a charge more than 10-12 hours. So if I put them on 8:00 in the morning and go to a play in the evening the horns start going off indicating the battery is running down. I now have to send the device back to the factory as my audiologist can’t replace the rechargeable battery so I will be without my device for at least 2 weeks. So much for the warranty Secondly, the pairing with my iPhone 12 Pro is terrible. I very often almost daily have to do a hard reset on my phone to get it to pair properly but not for long. Pho Al said they know about the issue and trying to work with Apple that was 6 months ago For expensive hearing aids these don’t cut mustard

5 stars. Highly recommended. As usual on the Internet, Phonak gets a mix of good and not-so-good reviews. I don't write a lot of reviews, but I know that researching HA's is time-consuming and frustrating, and I want to add my 2 cents here. My Phonak HA's are the best I've ever used, hands down. I recently bought a pair of Phonak Audeo Paradise 90R HA's. They are by far the best HA's I've owned. My first pair, from another company, died recently after 9 years of OK service. My research led me to buy a pair of Starkey Livio Edge AI In-the-Ear (ITE) HA's. Even with constant adjustments through Starkey's Thrive app on my iPhone, the HA's just did not work for me, especially in challenging situations (car, restaurant, etc.). I gave them a chance for about 5 weeks. Also, I dropped one on the floor (not from very high up) and it shattered. I had to replace it (under warrantee). I exchanged the Starkeys for a pair of Phonak Audeo Paradise 90R 's (RIC, Receiver-in-Canal), and these are a game-changer. You know how you often just don't want to wear your HA's, which drives your spouse and family crazy? The audiologist I work with wears the same model, and he said that he just puts them on in the morning and leaves them on until bedtime. Now I do the same. For a while I was constantly trying to tune in my surroundings with the Phonak app and also with the iPhones native accessibility settings. My audiologist encouraged me to stop fooling around with the apps and just try the settings he programmed from my hearing test results. He was right, and it's amazing. I mean, really amazing. The Phonak website says, "The best hearing aids go far beyond amplification to make lost sounds audible again. They can emphasize sounds coming from specific directions, differentiate types of sound, reduce noise and compress frequencies. This is all done automatically by the hearing aid, which recognizes and adapts to the situations the wearer is in." I thought this was just more hearing aid industry hype, but I was wrong. These Phonak HA's are really "set-it-and-forget it" devices. The really do adapt to my surroundings so I never mess with the app. The only thing I ever need to do is sometimes touch the little rocker switch to turn volume up or down. Other than that, they're just there all day long. Also, I'm a musician so the sound quality of the HA's with Bluetooth streaming is important. These Phonaks may not be as good as high-end headphones or earbuds, but to me the sound is quite good enough. It's amazing to have GPS on my phone speak turn-by-turn directions right into my ears while I'm still talking with people in the car. About Bluetooth pairing: it works when it works. I can actually pair to my iPhone and my Mac at the same time, which the Starkeys could not do. My only minor gripe is about the way the Bluetooth pairing sometimes gets confused - the stream drops and I need to turn the HA's off and then on to re-pair. Or if an email alert sounds, the music just stops. This is a minor annoyance compared to the great quality of these HA's, and my audiologist might be able to help me fix the problem. The remote connection to the audiologist for adjustments is really, really cool. The Phonak iPhone app has a lot of functions and I'll be exploring them over time, but I like it that I don't have to depend on it, and most days I never even open the app.

I have had these Widex Hearing Aids for about 5 years. I haven' t any trouble with them except resently.

I like the hearing aids but the tube is to short. they so not fit behind my ears. I am told the tube only come in 3 and should be a 4. I can not wear my glasses. HELP

I like the model of the Widex Evoke Z 440 rechargeable. I also like the fact that it uses the cloud to do some amazing things. It has just about everything already on it.

Just bought 1 going to see if better service etc than starkey

I've worn an analog in-the-ear Phonak for the last five years and have been thrilled with the natural sound quality. Recently I purchased two behind-the-ear aids and have been very disappointed with the sound quality and discrimination. If I didn't have the first aid, I would think the new digital aids were fine, but I have Phonak's much better, now discontinued analog aid to compare them to and they fall short: tinny sound, echoes, distortions in sound. Have had this adjusted many times to try to get them to match the first aid, with no success. Something is wrong at Phonak that they think the highly touted digital aids are better than the analogs.