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Jabra Enhance Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
15 Customer Comments & Reviews - see all comments
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Jabra Enhance is an online hearing aid company that offers nearly-invisible Bluetooth-enabled hearing devices and at-home audiologist care for customers across all 50 states, all for a fraction of the national average cost. The New York-based company was founded in 2018 and is owned by GN ReSound, one of the leading hearing aid manufacturers.

How is Jabra Enhance rated?

Breakdown

5.0/5
Hearing Aid Style
4.5/5
Features and Price
5.0/5
Battery Life
5.0/5
Customer Experience

Overall Rating: 4.9 / 5 (Excellent)

Jabra Enhance stands out in the online hearing aid industry for offering discreet, Bluetooth-enabled devices and on-demand doctor's care for a fraction of the average national cost. It also stands out for the extra features offered (such as financing, free shipping and returns, and loss protection) and its great customer care, which includes 7-day-a-week customer service and free consultations with Jabra Enhance's audiology team for 3 years post-purchase with the company's premium package. Dubbed "The Warby Parker of Hearing Aids" by Forbes magazine, Jabra Enhance is definitely an amazing option for people looking to simplify —and considerably lower the cost of— their hearing care.

Jabra Enhance Product Offerings

Hearing Aid Style - 5 / 5

Jabra Enhance's hearing aids are medical-grade devices with high-quality natural sound, Bluetooth streaming, and behind-the-ear (BTE) nearly-invisible design. Using the app on your smartphone or tablet, you can control, customize, and adjust your settings.

Jabra Enhance's research-backed hearing test was created by a team of leading audiologists and is designed to be taken online from the comfort of home. The test provides Jabra Enhance with enough information to create a personal hearing profile and program hearing aids before the hearing aids are shipped.

Jabra Enhance offers two types of devices: rechargeable and battery-powered. Both options reduce unwanted background noise, automatically recognize and prioritize voices, and can be adjusted from the app. They're Bluetooth-enabled and feature tinnitus reduction technology.
Battery Life
Each 3-hour charge yields 30 hours of use
Accessories
Charger Plate
Cleaning Kit
Mobile App
Bluetooth
Enhanced Clarity
Mobile Phone Compatibility
iOS
Android

Features

  • Directional Mics
  • Digital Noise Reduction
  • Bluetooth & Internet Connectivity
  • Wind Noise Reduction
  • Automatically Adapt to Different Environments

Jabra Enhance Additional Services

Features and Price - 4.5 / 5

Jabra's models come in two care and protection package options. The basic package is an OTC option with a 1-year warranty and loss and damage protection, while the premium package includes 3 years of professional hearing care with the company's audiology team, as well as 3-year warranty and loss and damage protection.

Jabra Enhance's "Bundle" includes 1 pair of professionally-programmed hearing aids, 3 years of free follow-up care with Jabra Enhance's audiology team, access to the Jabra Enhance mobile app, a charging case, cleaning kit, a 3-year manufacturer's warranty, and 3-year damage and loss protection. Up to 8 colors are available to help you better match your skin and hair tone.

Jabra Enhance offers three models. The company recently launched the new Enhance Select 300, their smallest and most advanced hearing aid yet. The new Enhanced Select 300 has the following key features:

- The latest in speech clarity technology: In comparison to the other models, the technology offers better hearing in noise, true depth of sound, and advanced acoustics, all housed in a discreet “mini” device designed to deliver all-day comfort.
- Discreet “mini” design for all-day comfort: The Select 300 is a mini RIE (receiver-in-ear) hearing aid. It’s smaller and slimmer than previous generations of hearing aids, designed to be nearly invisible when worn, lightweight for all-day comfort, and packed with advanced technology.
- Advanced personalization: Uniquely tailored programming for difficult listening situations like restaurants, one-on-one conversations, and loud environments. After Jabra’s Audiology Team programs your device to your satisfaction (Premium Package), you can set it and forget it.

The Enhance Select 100 is a rechargeable model that provides natural sound for active lifestyles and includes Bluetooth streaming for calls and music as well as a charging case that provides 30 hours of use per charge. The Enhance Select 100 costs $1,595 ($1,495 in its basic package) with available financing for $52 per month.

The company's recently-launched Enhance Select 50R is a rechargeable device offers speech clarity and noise reduction and is also equipped with Bluetooth technology. It comes with a desktop charger. The pair costs $1,395 and can be financed for $39 per month ($1,195 in its basic package).

Each purchase comes with Jabra Enhance's 100-day, risk-free trial. This trial period is the longest in the industry and has no hidden fees.
Financing Available
Yes
Trial Offer
Yes
Trial Offer Period
100 days
Free Shipping
Yes
Online Hearing Test
Yes
Modes of Contact
App
Phone
Chat
Email

Jabra Enhance Pricing

Battery Life - 5 / 5

The rechargeable Enhance Select 300 and Enhance Select 100 include a case that holds 3 full charges before having to be plugged in. Each 3-hour charge gives you 30 hours of listening time. The recharging case for the Enhance Select 300 and Enhance Select 100 measures just 2.7 by 3.9 inches for convenient pocket portability.

Lowest Price (1 unit)

$1,195 (as low as $39 a month)

Highest Price (1 unit)

$1,995 (as low as $65 a month)

Jabra Enhance After-Sale Service

Customer Experience - 5 / 5

Jabra Enhance excels in the area of customer service, with phone and email assistance as well as free shipping and returns. The company offers 3 years of free follow-up care, available seven days a week, where you can receive consultations with the Jabra Enhance audiology care team and request adjustments as often as needed.

The company also has a 3-year warranty that replaces the equipment if any issue arises, including if your hearing aids are lost, stolen, or damaged.
Warranty Length
3 years
Warranty Extendable?
No
Warranty Coverage
Warranty Period and Covered Services: Jabra Enhance provides three (3) years of repair warranty and three (3) years of loss and damage coverage for all Jabra Enhance hearing aid purchases.
Text of Warranty
Deductible/Copay
Yes

Jabra Enhance Reputation

Reputation - 5 / 5

Like most companies nowadays, Jabra Enhance publishes customer reviews on its website. You can read hundreds of them and, in total, Jabra Enhance earns an average of 4.7 out of 5 stars. The Better Business Bureau awards Jabra Enhance an A+ rating. Jabra Enhance is not reviewed on Trustpilot at this time.
BBB Rating
A+
Number of BBB Positive Reviews
8
Number of BBB Negative Reviews
2
Date Collected
2022-11-07
Year Founded
2018

Company Profile

Full Name
Jabra Enhance
Company Website
Headquarters
8001 E. Bloomington, Freeway, Bloomington, MN, 55420

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15 Customer Comments & Reviews

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Cheryl L
9/19/2023
I've been trying for three days to talk to someone. Do you still having people working for you?


skswedo
4/24/2023
I’ve had these for three weeks and don’t care for them much. They’re complicated to figure out and any little bit of earwax and they don’t work which happens often. if you wear reading glasses you’re knocking them off your ear every time you put them on or take them off.


zahiralam
4/19/2023
As part of UHC hearing benefits I was referred to Jabra online and authorization was sent to Jabra. After waiting a week a person called me on Sunday morning me that somebody from the the product division would contact me soon. That was Sunday morning and I am still waiting.


R
Robert G
4/18/2023
I tried the rest and now have bought and use the best...Jabra!


R
Randy A
2/17/2023
My initial experience with Jabra Enhance (different name at the time) was excellent. After using their hearing test app, I purchased a set and they arrived tuned quite well. This was immediately followed by an online Zoom-like session with an audiologist to ensure proper fit and answer any questions. A while later the audiologist followed up and enhanced the tuning. For three years, my experience with the world around me is improved when I put them on in the morning. A while back, one developed a slight concern with the battery door. After another online visit with an audiologist, they decided to send me a new pair, which arrived today. Product is life changing; service is excellent. I'm... Read More


George S
2/14/2023
there hearing aids were great but the customer service was terrible. Sending thumbtack but have read comments about getting your money back even in the return time


Roxanne T
12/31/2022
Why do I have to answer all these damn questions I just want to see what kind of hearing aids you have my god show some pictures


R A
12/1/2022
Service and hearing aids are excellent. Very Comfortable and the app is easy to work with! The price was great and the Doctor's appointments have been outstanding. del 11/22


R
Ronald R
10/31/2022
I tried other less expensive hearing aids with enough success that I felt I would benefit from better hearing aids. I had researched and researched. I came to the conclusion Lively was the ones I wanted to try. I was amazed at the sound when I put them on. They gave me back my hearing. Now I can hear the TV and conversations with no problems. They sound completely natural. They are worth every penny I spent. The App that goes with them is as good as the hearing aids. It provides me with the ability to make changes and fine tune my hearing for different environments. They are the real deal. You won’t be dissappointed.


James Q
10/29/2022
I have top-of-the-line rechargable Lively aids. Their products and services are excellent. I paid $1695 for two hearing aids. I've worn hearing aids from the big manufacturers and have paid as much as $4600 per pair. The Lively aids are just as good and I have not been paid to do this revue.



Top Rated
Our Partner
  • Nearly invisible behind-the-ear devices
  • On-demand audiologist care & adjustments 
  • Bluetooth-enabled & 360-degree sound
  • 100-day risk-free trial + money-back guarantee