Allstate Home Insurance Review
35 Customer Comments & Reviews - see all comments
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Allstate is a major American company that has the second-largest market share of homeowners insurance in the country. Founded in 1931, the company is known for its highly-rated financial profile, well-regarded invoicing and billing practices, sizable agent network, and expertise in insuring older homes.
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35 Customer Comments & Reviews
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I have handled hundreds of Allstate claims. They are definitely not the worst but far from the best. They usually deny/underpay claims in bad faith to start but will usually roll over when they get push back.
My rating is a 1 star. If I could give a negative rating I would. Start off with one adjuster end up with three different adjusters. Paperwork gets lost. We’ve been trying to get paid for storage for 15 weeks, there’s slow talk you into saying that they’re trying to get things together when in fact they’re slow on purpose. This is what they’ve been taught to do. They’ve been taught to lie, they’ve been taught to delay, they say that the customer will end up giving up. But they’re in for a long haul because this is why we have NAIC. This is why we will be hiring an attorney and file a complaint against Allstate they are the worst of the worst they’ll take your premium and if you don’t pay... Read More
Allstate does not want to pay when you make a claim stay away from them as homeowners.The biased opinion of when your adjuster thinks storm damage happened has left me appalled to say the least . How do you make up your mind when my initial claim was water damage your adjuster never came inside my house why b/c you had already made up your mind that you were not going to cover anything .otherwise you would have made a full insurance claim as I had filed . If I really really needed you then of course you would not be there .If you only want new construction claims then just tell a customer before they insure with you . I don't need or want your $400 you can keep it Good job that's... Read More
Allstate is a crap company. They will not pay to roof your home regardless of the damage if your home is new. They will tell you that they will patch it but don’t think they are going to replace it and pay to fix it correctly because they aren’t! So they will give you a settlement that won’t even begin to help you fix your damages so you are going to pay out of your pocket to get your property repaired correctly! Our roof had extensive hail damage from being hit with baseball sized hail. We had 3 different roofing companies look at our damage. All 3 companies said it needed to be completely replaced. Allstate gave us $4000 and said it could be patched. Your paying premiums that they will... Read More
Allstate is not the company they use to be. They don't respond to calls.You are left on your own trying to figure things out and they don't pay enough for your claim to get necessary repairs.I changed adjusters 3 time but each time I was not informed. I had the worst experience of my 66 yrs of living in trying to get one claim resolved.
They did not replace our roof after a hail storm. Neighbors all around us got full replacements and we got partial leaving us to pay the rest.
Been with them 20 years. Dont know why, they have Never paid a claim. I am drawn in by their size and perceived reputation. Last straw. Lightning strike. Lost half my power, appliances and a hole in my wall. They had the nerve to ask me how old the paint on my wall is. They also want me to pay for all inspections and repairs up front. I have $25 in the bank.
I have been a customer of Allstate for over 20 years. In that time, all of my neighbors have had hail damage and replaced their roofs at least twice. None of them have Allstate Homeowner's insurance. None of them also have a magic roof like I must have, since Allstate has looked at my roof several times in the past 20 years and seen no hail damage. I would highly recommend Allstate if you are like me and have a magic roof; otherwise, go with someone else, someone who will actually cover your damage (which professional roofers actually do see on my magic roof).
llstate does not fight Mayhem, they are parteners. After having our car broken into and robbed while on vacation 1500 miles from home, we called Allstate. The robbers took everything but one suitcase; all our medicines, glasses, contacts, retainer, cameras. We were 10 days into a month long road trip. We were violated by robbers and then by allstate. Their first question was are you working or unemployed, followed by who lives in your home. Had they taken one minute to look at our records, they would have seen we were retired. The next fun began when we tried to get replacement of items. We were told receipts or pictures would be needed. Lucky for us we had purchased many items before the... Read More
absolutly the worst experience we have ever had. i have heard more complaints about this company than any other. my compliant sounds like the others, major hail damage and shingles coming lose. the ajuster doesn't even get on the roof to inspect,and shows up with an attitude
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