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GEICO Home Insurance Review

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Founded in 1936 and headquartered in Chevy Chase, Maryland, GEICO is an American insurance company offering affordable car insurance and related products and services. The company, a subsidiary of conglomerate Berkshire Hathaway Inc., has expanded its area of coverage and insurance solutions to offer business and property protection policies, including homeowners, renters, landlord, and flood insurance, among others.
 
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How is GEICO rated?

Breakdown

4.5/5
Coverage Options
4.5/5
Pricing and Discounts
3.5/5
Customer Service
4.0/5
Financial Strength
4.0/5
Add-On Coverages

Overall Rating: 4.1 / 5 (Excellent)

As a wholly owned subsidiary of Berkshire Hathaway Group and one of the nation's leading property and casualty insurers by market share, GEICO's policies are backed by their parent company's outstanding financial strength and stability as well as their own substantial experience in the insurance industry. Although their site fails to provide detailed information about their homeowners policies and offers less than a handful of discount for their line of property insurance products, GEICO still delivers superb customer service and excellent coverages at affordable prices.

Financial Strength

Financial Strength - 4 / 5

GEICO Corporation holds outstanding financial strength ratings as evidenced by A scores from all major credit agencies, including an AA from Standard & Poor's, an Aa3 with Moody's, and an A++ with A.M. Best. Although not a major player in the home insurance business, GEICO ranks as the third-largest property and casualty insurer in the nation by market share.
Underwriter
Berkshire Hathaway Group
Standard & Poor's Financial Rating
AA
Moody's Financial Rating
Aa3
AM Best Financial Rating
A++
*The above information reflects the financial strength of the underwriter of the GEICO home insurance policies: Berkshire Hathaway Group.

Customer Experience

Customer Service - 3.5 / 5

Although not accredited by the Better Business Bureau, the organization has given GEICO a B rating and a composite score of 2.82 out 5 stars based on 177 customer reviews. Despite negative feedback from clients on the BBB platform, GEICO holds a 6.1 (Average) Trustpilot score. Clients who have purchased GEICO policies attest to the company's commitment to customer satisfaction and their excellent savings opportunities.

Customer Ratings

Trust Pilot Rating
6.1 out of 5
BBB Rating
B
Number of BBB Positive Reviews
3
Number of BBB Neutral Reviews
4
Number of BBB Negative Reviews
170
Date Collected
2017-10-30

GEICO Coverage

Coverage Options - 4.5 / 5

GEICO's homeowners policy covers more than just your home. Each plan offers personal liability protection and medical payments coverage for guests injured on your property, a broad perils coverage for damages to your house or the permanent structures on your property, and even personal property protection against loss or theft of items such as electronics and jewelry. For a company that specialized in auto insurance coverages, GEICO knows precisely the level of protection homeowners require and delivers with flying colors.
Basic Coverage Types
Dwelling Protection
Other Structures Protection
Personal Property Protection
Liability Protection
Guest Medical Protection

Pricing & Discounts

Pricing and Discounts - 4.5 / 5

GEICO offers competitively-prices policies and a broad range of discounts for most of their insurance products. For their homeowners insurance, however, the company fails to deliver anything beyond the most basic discounts for bundled policies, smoke-free homes (fire alarms and extinguishers), and those with safety features such as alarms or monitoring systems.

Household Discounts

  • Home Safety Features
  • Smoke-Free

Policy Discounts

  • Multi-Policy

Contact & Additional Information

Homepage URL
https://www.geico.com
Company Phone
(800) 841-3000
Headquarters Address
1 Geico Plaza, Washington, DC, 20076
Year Founded
1936

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Customer Comments & Reviews

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light4health
5/17/2021
We all recognize this friendly little lizard. Great rates + Great service = Awesome Insurance Company. Right? Wrong. This post is about customer service, surveys and the importance of loyalty in the digital age. We’ve had our policy for over 5 years. No accidents, no issues. Then, one day my hubby and I have a small fender bender in a parking lot. Since we both backed into each other we figured it would be a 50/50 fault determination. Again, wrong. While our car is in the shop, we get a letter from our adjuster, Akilah M. stating that we were determined 100% at fault and we had 30 days from the letter date to dispute this. We both called DAILY for weeks to dispute the decision. Left... Read More

C
CS
8/22/2020
Stay clear of Geico's Homeowners insurance. They are completely misleading and NOT truthful with the consumer. Many employees are not able to explain their policies correctly. They initially REFUSED several times to cover ANYTHING in a condo building. The fire did not start in my daughter's condo. The fire destroyed the WHOLE building. My husband reported that they were impossible to speak with. All anybody said was that " we can write you a renter's policy." A renter's policy? My daughter and husband OWN the condo. We made a complaint to the state insurance board. Luckily for us , our underwriter was Traveler's insurance, and they could not believe the garbage that Geico sold us... Read More

J
John M
6/12/2018
Stay clear of Geico homeowners insurance "Stillwater Insurance" From day 1 after our condo fire It was a daily battle with my Insurance adjuster. My adjuster had no compassion whatsoever and his supervisor backed him up on everything. The day after the fire when i spoke with my adjuster, his first comment was that I didn't have much of a claim because it was a small fire. This was a comment from someone in Nebraska and my fire was in New Jersey. I explained to him that out of the 12 condos in my building more than half were completely destroyed and the fire was so large, 5 towns responded to the fire alarm. Also on the day after the fire, I told my adjuster that I had to go out and buy... Read More

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Wide Selection Of Home Insurance Discounts - Online Quotes In Minutes!

  • Covers common occurrences like fire or theft and accidents
  • Protect your valuable items (electronics and jewelry) 
  • A wide range of excellent coverage options
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