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Compare Brinks vs. ADT Home Security Home Security Systems

What’s the difference between Brinks Home Security and ADT Smart Home Security? See how our editors compare the two companies below.
Last Updated: October 11, 2024
Brinks Home Security
4.2 / 5 - Excellent
#7 in Home Security Systems
ADT Smart Home Security
4.9 / 5 - Excellent
#2 in Home Security Systems
vs

Key Facts

  • Summer Sale: Free Video Doorbell & Installation²
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  • Trusted Name in Home Security for 160 Years
  • Month-to-Month Contracts Available

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  • Google Nest Cams¹, Doorbells, Sensors & more
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² Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company.


There are so many good home security companies out there that choosing a new one can be challenging.

Modern home security companies are more versatile—and important—than ever, offering services that consumers might not expect based on knowledge of traditional home security.

Home security companies now offer features like home automation, environmental protection, and technology integration.

In this article, we will be comparing Brinks vs ADT, two well-known, and reputable home security companies.

When comparing ADT vs Brinks, we chose certain factors to see how the companies stacked up against each other.

The factors we looked at were: equipment, monitoring, reputation, contract & price, and technology integration.

ADT is one of the most well-known and trusted home security companies in the country. The company boasts over 140 years of experience and owns 6 certified monitoring stations across the US and Canada.

ADT is a Better Business Bureau-accredited business and carries an A+ rating on their website.

The company specializes in home and business security and offers 24/7 professional monitoring, home automation, technology integration, and environmental protection and monitoring.

Founded in 1994, Brinks Home Security has been servicing consumers for nearly 25 years. The company specializes in home security equipment which is sent straight to the consumers’ homes, ready for self-installation.

Although the company encourages customers to self-install, the company also offers professional installation depending on the consumer’s location.

The company also offers smart-home integration capability and a risk-free 90-day trial.

Consumers thinking about purchasing services and equipment from either company are highly encouraged to research the company thoroughly and to get quotes from said company in order to get the best price and the equipment that best meets their specific needs.

Read on below, to see how these companies compare in terms of equipment, monitoring, reputation, contract and price, and technology integration.

OVERALL RATINGS

  Brinks ADT Home Security
Equipment 4.5/5 5.0/5
Monitoring Options and Technology 4.0/5 5.0/5
Value 0.0/5 5.0/5
Contract/Subscription Flexibility 4.5/5 4.5/5

Home Security Basics

  Brinks ADT Home Security
Installation
Professional
Self-Install (DIY)
Professional
Equipment Manufacturer
Honeywell and GE
Ademco, DSC, Honeywell, Interlogix
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

When comparing Brinks vs ADT in terms of home security basics (type of installation offered, equipment manufacturer, ability to relocate system, wireless sensors, control panel, and event triggered sirens or alarms), what we discovered is that both companies offer very similar equipment and features: both use equipment manufactured by Honeywell and General Electric, both allow for ability to relocate their systems, both provide wireless sensors and control panels, and both offer event-triggered sirens and alarms.

With such similar equipment and features, the factor that should help consumers decide on equipment when comparing ADT vs Brinks is whether they want it professionally installed or self-installed.

ADT’s equipment has to be professionally installed, while Brinks Home Security highly encourages consumers to self-install their equipment (which is mailed to their home).

Brinks’ system is also wireless which, coupled with the ease of self-installation, makes it easier to move.

Brinks also helps consumers arrange for professional installation, but this depends on whether or not Brinks has certified installers in the consumers’ area.

ADT does allow consumers who move into a home that already has a home security system to install ADT’s monitoring services for a low price ($19.99) but this depends on the system’s compatibility.


Sensor & Device Comparison

Having a home security system has many benefits. Studies have shown that the mere presence or the apparent presence of a security system can be enough to deter a possible intruder from making a house their next target.

A study published on Security Journal found that, “Individual security devices confer up to three times greater protection against burglary with entry than no security.”

Apart from the obvious protection they bring to your house and your family, the best modern home security systems also allow for live-video monitoring, home automation, and environmental protection.

Live-video monitoring is an especially popular feature since it allows consumers to supervise children, grandparents, babysitters, etc. from any location, as long as the consumers have access to the internet.

Some companies (like ADT and Brinks) also offer medical alert and panic buttons, which could be very helpful for senior citizens or consumers with disabilities or illnesses.

In the case of Brinks vs ADT sensors and devices, both companies offer an excellent variety of sensors and features. Both companies offer a feature that we look for in home security companies, the crash and smash protection.

This means that if an intruder breaks or damages your home security system, it still sends out a signal out to the monitoring center, preventing you and your family from being disconnected.

Both companies also offer environmental protection (carbon monoxide, flood, temperature change, and smoke sensors) and indoor, outdoor, and doorbell cameras.

One of the differences between the companies is that Brinks does not offer window sensors, although the company claims their door sensors can be used as window sensors.

The main and most important difference when comparing ADT vs Brinks devices and sensors is the installation process.

Even though both companies offer similar devices, consumers will either have to install them all themselves if they go with Brinks or have someone professionally install the equipment for them if they go with ADT.

Intrusion Protection

Brinks
vs
ADT Home Security
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

Brinks
vs
ADT Home Security
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

Brinks
vs
ADT Home Security
  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

Brinks
vs
ADT Home Security
  • Panic Button
  • Medical Alert
  • Panic Button
  • Medical Alert

How do their monitoring services compare?

ADT stands out in the monitoring department. The company owns and operates 6 different monitoring locations scattered around the U.S. and Canada.

Brinks, on the other hand, only has 1 monitoring station.

There are a couple of benefits to having multiple monitoring stations: it means the company has a wider coverage and can protect consumers even if one of their monitoring stations goes offline for any reason, like a natural disaster or a technical problem.

If a company only has one monitoring station and it goes down, that leaves their consumers uncommunicated and unprotected.

Both companies own their monitoring stations, instead of outsourcing the service, which is a good thing because consumers don’t have to worry about third parties gaining access to their personal information or monitoring system.

Both companies offer professional monitoring through cellular and broadband networks, which means both have backups in case the communication is interrupted (if the cellular network fails, there’s still the landline, and vice versa).

Both companies allow for 2-way intercom communication and police and medical dispatch services.

As for Brinks vs ADT monitoring contracts, ADT offers three-year contracts, which consumers can cancel in the first 6 months if they are unsatisfied.

ADT’s monitoring rates depend on which package consumers choose, but the prices can range from $28.99 a month to $53 a month.

Consumers do not have to pay upfront for ADT equipment.

With Brink Home Security, consumers have the option to pay $19.00 a month (with a 3-year contract) for the Nest Secure, $39.00 a month for their Home Complete package, or $49.00 a month for the Home Complete With Video package.

Consumers are required to pay a $19 activation fee as well. Brinks also offers a month-to-month agreement of $29.00 a month for the Nest Secure.

  Brinks ADT Home Security
Monitoring Options
Professional Monitoring
Professional Monitoring
Monitoring Technology
Cellular
Broadband
Cellular
Broadband
Landline
Number of Monitoring Centers
1
6
Monitoring Center Type
Owned
Owned
Professional Monitoring Services
24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Medical Dispatch
24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Fire Department Dispatch
Medical Dispatch

Pricing & Cost Comparison

Home security companies have different ways of providing their services. Some require consumers sign up for multi-year contracts, while others work on a month-to-month basis.

Both of these setups have their benefits.

Longer term contracts are usually used by companies that specialize in professionally installed equipment and consumers who are homeowners or just sure they won’t be moving any time soon.

Long term contracts usually mean consumer don’t pay full upfront costs of equipment, while month-to-month services usually require consumers pay in full for their equipment upfront.

ADT offers 3-year contracts, with a six-month, money-back guarantee. Their prices can range from $28.99 a month to over $50 a month, depending on what package consumers choose.

ADT also offers monitoring services to consumers who move into a home with a previously installed security system for $19.99 if the system is compatible with ADT.

Brink Home Security has three different packages: the Nest Secure ($19 a month with a 3-year contract or 29.00 on a month-to-month basis), $39.00 a month for their Home Complete package, and $49.00 a month for the Home Complete With Video package.

ADT offers a 6-month money-back guarantee and a 90-day limited warranty.

Brinks offers a 90-day, risk-free trial with no termination fee and a lifetime warranty on “Pro-Install” set-ups, otherwise a lifetime product warranty can be purchased for $49.00.

  Brinks ADT Home Security
Monthly Fee (min)
$39.00
$29.99
Monthly Fee (max)
$49.00
Number of Available Packages
3
Installation/ Activation Fee
$19.00
Equipment Starting Cost
$0.00
Contract Required
Minimum Contract Length
36 months
36 months
Cancellation Policy
You can cancel your service within the first 90 days, with no termination fee. After that, the terms of your agreement will be in effect and you'll be responsible for any remaining balance.
ADT's cancellation policy requires a minimum 36-month contract, with early termination fees applicable if you cancel before the end of the term. To cancel, you need to contact ADT customer service directly, either by phone or in writing, to initiate the cancellation process. ADT may also offer a six-month money-back guarantee if they are unable to resolve system-related issues within the first six months of service. Be sure to review your contract for specific terms and any potential charges associated with early termination. To cancel, customers must call by phone, at (800) ADT-ASAP or (800) 773-1391. Online cancellations are not available.
Warranty
Lifetime equipment warranty
90 Days on Equipment + Labor; Extended Warranty w/ Subscription

Contract & Price Fine Print

Monthly prices listed are for the first 12 months.
Disclaimers: A 36-month monitoring contract is required (24 months in California). Service and installation charges vary depending on system configuration, equipment, and services selected. Additional charges may apply in areas that require guard response service for municipal alarm verification. Local permit fees may be required. Prices and offers are subject to change and may vary by market. Additional taxes and fees may apply. Satisfactory credit is required. A security deposit may be required. **ADT Money-Back Guarantee: Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first six (6) months of your original activation. Requires purchase and continual monthly payment of both QSP (Quality Service Plan, ADT’s extended limited warranty) and professional monitoring from the time of original activation. ADT Money-Back Guarantee is not transferable. Equipment must be returned before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.

What technology integrations are available?

The best modern home security systems do a lot more than make loud noises.

Home security systems now have the ability to connect to consumers’ mobile devices and their smart homes, and even come with their own applications.

These applications usually let consumers monitor and control their home security systems remotely, regardless of location, as long as consumers have access to the internet.

Many companies allow for home automation features as well as live-monitoring through mobile devices. These features help reduce false alarms and save energy.

ADT offers live-surveillance features, remote arming and disarming, and email and text alerts, as well as their own iPhone and Android apps.

Brinks also features their own iPhone and Android app, email & text alerts, and offers home automation features like garage door control, lighting control, thermostat control, and appliance control, among others.

In this sense, both companies are fairly evenly matched, as ADT also offers a wide range of home automation options.

The main difference, again, is that ADT requires professional installation and Brinks Home Security encourages self-installation.

Both companies offer systems that are compatible with Amazon’s digital assistant, Alexa, and with Z-wave technology.

Compatibility

  Brinks ADT Home Security
Google Assistant
Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee
Z-Wave Plus

Mobile Access & Alerts

Brinks
vs
ADT Home Security
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services

Home Automation

Brinks
vs
ADT Home Security
  • Lighting Control
  • Thermostat Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes
  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks

How do their reputations compare?

It’s hard to beat ADT when it comes to reputation. The company has been reliably servicing consumers for over 140 years.

Although age doesn’t necessarily make a company the best or most reliable, ADT has proven itself over these many years as a reliable and reputable home security company—servicing over 6 million customers—through its attentive customer service (ADT has an A+ rating with the Better Business Bureau and has closed over 1,000 complaints in the last 12 months) and advanced equipment.

The company and its monitoring stations are certified by the Underwriter's Laboratory, Factory Mutual, Electronic Security Association and the New York City Fire Department.

Brinks Home Security also has a great reputation. The company is accredited by the Better Business Bureau and carries an A+ rating on their profile.

Brinks also has a great rating on TrustPilot with a 7.9 out of 10. These ratings speak well of Brinks Home Security’s customer service.

  Brinks ADT Home Security
Trust Pilot Rating
3.0 out of 5
BBB Rating
B
A+
Date Collected
2023-10-24
2024-07-18
Year Founded
1991
1874

Certifications & Associations

Brinks
vs
ADT Home Security
  • Central Station Alarm Association (CSAA)
  • Factory Mutual (FM)
  • Electronic Security Association
  • Underwriter's Laboratory (UL)

Contact & Additional Information

  Brinks ADT Home Security
Homepage URL
Company Phone
(855) 910-7980
(888) 238-2727
Headquarters Address
1990 Wittington Place, Dallas, TX, 75234
1501 Yamato Rd, Boca Raton, FL, 33431
Mailing Address
Department CH 8628, Palatine, IL, 60055
1501 Yamato Rd, Boca Raton, FL, 33431

Final Verdict

ADT Smart Home Security has a higher overall rating than Brinks Home Security. ADT Home Security scores better than Brinks across: Equipment, Monitoring Options and Technology, Reputation, Technology Integration, and Value. Both companies score similarly on Contract/Subscription Flexibility.


Customer Comments & Reviews

kroll246
5/5/2022
ADT Smart Home Security review
ADT is a extortionist. sent me to collections one week after I paid in full and then canceled my account. ADT extorted $25.13 when I called them up they said there was nothing they could do once it went to collections they told me to talk to the collection agency, they then told me I have to talk to ADT. I think ADT owns that collections agency cuz it has the worst rating on it internet. This is all because they bill you one month after you cancel your account for some reason they have the right to bill you 30 days after you cancel your account. that's like making an extra car payment once you've paid it off it's the most ridiculous thing I've ever heard. I told him you might as well bill people for six months after they cancel, that way you can make more money. this company is a joke. whatever you do don't get anything from them.Please tell 10 people this story and have them tell 10 more people maybe we can put these extortionist out of business


A
Alex
8/19/2021
ADT Smart Home Security review
We got new windows and the window people ripped out our ADT devices. We consulted ADT about getting new equipment and they quoted us something like $2,000 for the whole house (granted this is a large house). Then we ended up going with another security monitoring company. I had to call ADT to cancel the service and they literally kept me on the phone for 15 minutes tying to get me to stay. Needless to say it was a very annoying experience.


D
Dorothy L
6/12/2020
Brinks Home Security review
I am extremely disappointed in how our cancelation must handled. I switched companies and titanium sent in a written request to cancel my I can't. It was not under a contract it was month to month and brings claimed they did not receive my notification and continued to charge me each month. I'm a widow on a fixed income and have been pain to companies for the same service for 4 months now. When I discovered this discrepancy I called Brinks and they denied receiving my written request to cancel service. I was told they will email me a cancelation notice and then it will take another 30 days. Shame on you for taking advantage of senior citizens.


mburk.1981
7/18/2019
Brinks Home Security review
I was with LiveWatch (LW) for 2 years before Brinks merged with them. I have always received great customer service. My Gen1 panel battery went bad, I called in to buy one but they sent me a new Gen2 Panel for free. I was going to cancel and go to Ring. The equipment don't even compare. The Panel is so cheaply made. I love ASPer. Don't get me wrong, Ring is a good system. My Gen2 (and Gen1 for that matter) has a camera, 2-way voice that Ring does not have. Now when I signed up with LW, there was not a contract. Now there is with Brinks. That is my only issue . I refuse to sign one. Even after they sent me the Gen2 panel, no contract. I even got a lower rate so that I would stay with Brinks. If your looking for a modern looking, wireless system this is it. If you want a 5 year old system, still wireless then look at Ring or SimpliSafe. Brinks has 2 or 3 call centers across the country to make sure all customers are monitored incase of a natural disaster or other issues.


O
Oliver M
8/25/2016
Brinks Home Security review
Great home security company.


G
Gary T
10/29/2015
Brinks Home Security review
I've used Monitronics for 3 years. They just upgraded my system for free. I used to have ADT who was horrible. I now have a touchscreen model that works with my cell phone and computer. I can control everything in my home from it. Pretty cool! They appear to use a lot of locally trained dealers for quick installation and service. I used one in Seattle called Empire Security. They have a ton of systems and brands to choose from based on what you want, not just two or three like other companies. Low cost, easy to use for the whole family. I would recommend them for sure.


C
Cheri M
2/3/2015
ADT Smart Home Security review
Love it!


R
Regina N
1/25/2015
ADT Smart Home Security review
I RECOMMEND IT TO EVERYONE, GOOD CUSTOMER SERVICE AND EFFECTIVE RESPONSE. SAVED MY MUM LIFE SO I RECOMMEND IT