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ADT Smart Home Security Review
ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
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How Do We Rate ADT?
Breakdown
Our Overall Rating: 4.9 / 5 (Excellent)
How does ADT work?
Equipment - 5 / 5
Installation | Professional |
Equipment Manufacturer | Ademco, DSC, Honeywell, Interlogix |
Ability to Reallocate System | |
Wireless Sensors | |
Control Panel | |
Event Triggered Siren/ Alarm |
Security Monitors, Sensors, & Devices
Intrusion Protection
- Door & Window Sensors
- Garage Door Sensors
- Glass Break Protection
- Motion Sensors
- Recessed Door Sensors
- Crash & Smash Protection
Environmental Protection
- Carbon Monoxide
- Flood
- Temperature Change
- Smoke
Surveillance
- Indoor Cameras
- Outdoor Cameras
- Doorbell Cameras
- Tilt & Pan Cameras
- Live Surveillance
- Event-triggered Surveillance
Life Safety
- Panic Button
- Medical Alert
Monitoring
Monitoring Options and Technology - 5 / 5
Monitoring Options | Professional Monitoring |
Monitoring Technology |
Cellular
Broadband
Landline
|
Number of Monitoring Centers | 6 |
Monitoring Center Type | Owned |
Professional Monitoring Services |
24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Fire Department Dispatch
Medical Dispatch
|
How much does ADT cost?
Contract/Subscription Flexibility - 4.5 / 5
Monthly Fee (min) | $29.99 |
Contract Required | |
Minimum Contract Length | 36 months |
Cancellation Policy | ADT's cancellation policy requires a minimum 36-month contract, with early termination fees applicable if you cancel before the end of the term. To cancel, you need to contact ADT customer service directly, either by phone or in writing, to initiate the cancellation process. ADT may also offer a six-month money-back guarantee if they are unable to resolve system-related issues within the first six months of service. Be sure to review your contract for specific terms and any potential charges associated with early termination. To cancel, customers must call by phone, at (800) ADT-ASAP or (800) 773-1391. Online cancellations are not available. |
Warranty | 90 Days on Equipment + Labor; Extended Warranty w/ Subscription |
Contract & Price Fine Print
Technology Integrations
Technology Integration - 5 / 5
Compatibility
Google Assistant | |
Amazon Alexa | |
Google Home | |
IFTTT | |
Z-Wave | |
ZigBee | |
Z-Wave Plus |
Mobile Access & Alerts
- iPhone App
- Android App
- Email & Text Alerts
- Live Surveillance Feed
- Remote Arm/Disarm
- Geo-location Services
Home Automation
- Lighting Control
- Thermostat Control
- Appliance Control
- Electronic Door Locks
ADT Reputation
Reputation - 5 / 5
BBB Rating | A+ |
Date Collected | 2024-07-18 |
Year Founded | 1874 |
Certifications & Associations
- Underwriter's Laboratory (UL)
ADT Summary
In Conclusion
Contact & Additional Information
Homepage URL | |
Company Phone | (888) 238-2727 |
Headquarters Address | 1501 Yamato Rd, Boca Raton, FL, 33431 |
Mailing Address | 1501 Yamato Rd, Boca Raton, FL, 33431 |

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² Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company.
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