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AlignerCo Invisible Braces Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
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AlignerCo is a company that sells invisible braces and mails them directly to customers' homes. The company was founded in 2019 and is based in Long Island City, New York.
 
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How is AlignerCo rated?

Breakdown

4.0/5
Pricing
4.0/5
Treatment Duration
4.0/5
Aligner Specifications
4.0/5
Fitting Options

Overall Rating: 3.9 / 5 (Very good)

AlignerCo prides itself on offering affordable invisible braces that deliver the same results as traditional braces, with the added convenience of having the impression kit and aligners shipped right to your door. It's still a newcomer in this space, but so far, it's made a good impression with reasonable prices and a straightforward, streamlined service based on a treatment plan created by AlignerCo's orthodontists.

AlignerCo Product Specs

Aligner Specifications - 4 / 5

AlignerCo sells clear braces that it ships directly to your door. First, it sends you an impression kit. You take your tooth impressions at home and then send them back to AlignerCo. It takes your impressions and designs custom invisible braces based on a treatment plan designed by one of its orthodontists to help gradually move your teeth into alignment over time. It's missing extras like tooth whitening products or cleaning products, but you can find these many other places so it shouldn't bother too many people.
Service Options
Mail
Types of Alignment Trays
Full Mouth
Partial

AlignerCo Pricing

Pricing - 4 / 5

AlignerCo gives you the choice of paying for all of your invisible braces treatment at once or paying for it in monthly installments. This is a pretty typical arrangement for invisible braces companies, but AlignerCo's prices are a little lower than average, so it's a good fit for those on a budget. It's unclear if you have to pay for replacement aligners. The company's website just says to contact them if you lose yours. But if you're unhappy with the service or the company decides you are not a good candidate for its invisible braces, it'll refund you the full purchase price.
Price Range
$110 per month
Flat-Rate Price
$1,145.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

AlignerCo Customer Experience

Fitting Options - 4 / 5

AlignerCo hasn't been around that long, so there aren't that many reviews of its products yet, but the ones that do exist are largely positive. If you're unsure whether its invisible braces are right for you, you can always call the company for a free, no-obligation consultation. You can also contact the company at any time by email or on live chat if you have any questions.
Communication Method
Phone
Email
Chat
States of Operation
AlignerCo will ship its invisible braces to residents of all 50 states.
Year Founded
2019

Company Profile

Full Name
AlignerCo Invisible Braces
Company Website
https://www.alignerco.com/
Headquarters
25-15 Steinway St., Long Island City, NY, 11103

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Customer Comments & Reviews

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edythevuke
3/2/2023
Purchased nighttime aligners on 10/14/2022. Communication with company was incredibly difficult throughout the process. I have asked to speak to someone and have only been given the options to email with customer service. The language, descriptions, and, in general, email communications errors were constant prolonging each stage of the process. I asked at this stage if I could get a refund because of the complete loss in confidence of this company and was told a flat no, even though no product had begun to be fabricated or even scheduled for fabrication. The impressions I mailed into the company were received on 12/13/2022 after poor instructions and therefore a 6 week loss of the... Read More

J
J
5/12/2022
I made the mistake of choosing AlignerCo, paid in advance, my teeth aren’t like what they promised, the customer service is shady and unprofessional and now they say that for another $200 they can fix what they didn’t fix in the first place. RUN from AlignercCo, they create fake positive reviews for themselves! RUN!

mjohnmeyer
3/10/2022
Be VERY careful if you choose to use this company. I paid $895 and received my impression kit fairly quickly. They were unhappy with all three impressions, so for another $10, I was sent another kit. Again, they were unhappy with the three new impressions (that's a total of 6 impressions top and bottom). They offered me a video session to get the impressions just right. I took off from work to do the session, and they blew me off. No session, no email, and now I've missed work. At this point, I decided I was done with them. Trying to get a refund from this company is EXTREMELY difficult. I had to threaten them with filing a claim with both AMEX and the BBB. I left a 1-star review here on... Read More

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