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Indeed.com Job Search Site Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
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Founded in 2004 and based both in Texas and Connecticut, Indeed.com is, by volume, the leading job site in the United States. Job seekers can apply directly to the companies listed, or through Indeed itself. Indeed operates in over 60 countries and has an A+ with the BBB.
 
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How is Indeed.com rated?

Breakdown

4.3/5
Ease of Navigation
4.0/5
Job Alerts
4.5/5
Additional Services

Overall Rating: 4.2 / 5 (Excellent)

Indeed scores highly with us because of the sheer volume of jobs available, as well as the flexibility it provides in search filtering and notifications. The site does a particularly good job at tailoring its results to the search terms applicants use and offering relevant suggestions and advice when they sign in. Additionally, the Indeed Career Guide gives relevant advice on how to optimize searches, write cover letters and resumes, and how to handle different types of interviews. Indeed is also a great resource for researching career paths, job profiles complete with average salary, and company reviews. All in all, Indeed is an unavoidable player in the job search site market and for good reason.

Indeed.com Website Features

Ease of Navigation - 4.3 / 5

Indeed has an extremely clear interface and, as a result, is one of the easiest to use job sites out there. Indeed's filters work much like a travel or flight website. Job seekers can sort results in real time using the options of salary estimate, job type, location, company name, and experience level. They can also perform an advanced search, narrowing the results down significantly by relevance by just filling out a few fields. Once potential applicants find the right postings, they can either apply directly on the company site, through Indeed, or save the job for later viewing. Users can also upload their resume, but be aware Indeed will pull information from the document to populate its own fields so the resume information is presented in their template. Job seekers should always verify the information has been input correctly before beginning to apply for jobs.
Industry Focus
Aggregates all types of jobs from multiple websites
Search Filters
Company Name
Job Type
Job Function
Location
Salary Range
Experience Level
Resume Features
Online Resume Builder
Upload Resume
Application Features
One-Click Application
Company Information
Company Profiles
Company Reviews
Career Advice
Yes

Indeed.com Notifications

Job Alerts - 4 / 5

Indeed allows job seekers to customize their job alerts once they have saved them in the system. Users can change the job title, keywords, or company name. They also can alter the location and whether they receive their email notifications daily or weekly. One of Indeed's best features is that it allows applicants to follow certain companies and get alerts about their latest job openings and company updates.
Customizable Job Alerts
Yes
Notification Frequency
Daily
Weekly
Notification Method
Email

Indeed.com Customer Experience

Additional Services - 4.5 / 5

Although Indeed has an A+ with the BBB, the company does have its share of complaints. These mainly center around billing issues from employers that use the pay service for posting jobs. However, to Indeed's credit, they have responded to the vast majority of complaints with specific avenues of resolution and even account credit. On Trustpilot, Indeed has a 7.5 (Great) score and a majority of positive reviews (75%). It must be noted that, from a customer service standpoint, the vast majority of issues are going to be from employers who are paying for the service. Although job seekers do not have to pay, the company is diligent in resolving issues for them as well.
Year Founded
2004
Free Service
Yes
BBB Rating
A+
Number of BBB Positive Reviews
1
Number of BBB Negative Reviews
26
Trustpilot Rating
7.5 out of 10
Date Collected
2018-04-25
Mobile App
Yes
Contact Method
Email
Phone
Online Form
Support Hours
Monday - Friday 8 A.M. to 8 P.M US EST.

Company Profile

Full Name
Indeed.com Job Search Site
Company Website
https://www.indeed.com
Headquarters
6433 Champion Grandview Way Bldg 1, Austin, TX, 78750

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