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Davey Tree Lawn Care Services Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
19 Customer Comments & Reviews - see all comments
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Davey Tree is a professional tree, landscape, and green space care solutions provider based in Kent, Ohio. It is the state's largest employee-owned company and the thirteenth-largest in the nation. The company's lawn care services include, but are not limited to, fertilization, aeration, grub and pest control, and more.

How is Davey Tree rated?

Breakdown

4.3/5
Services and Features
4.3/5
Plans and Pricing
4.0/5
Reputation and Customer Support

Overall Rating: 4.2 / 5 (Excellent)

Although Davey Tree's specialty is taking care of and removing trees, the company is also an excellent choice for consumers in need of general lawn care. A wide variety of lawn care and landscaping options in addition to other utility services and environmental consulting make Davey Tree a well-rounded alternative. While it does not offer any price estimates online, potential customers can call for a free consultation. The company also benefits from a solid reputation and mostly positive consumer feedback online.

Davey Tree Services and Features

Services and Features - 4.3 / 5

Davey Tree's lawn care services are broad, encompassing a variety of treatment methods. The company does, however, lack soil amendment and irrigation options. On the other hand, its tree and shrub services are a clear strong point in addition to its landscaping abilities. The company's lawn solutions are available for both residential and commercial spaces. For those looking to embark on lawn care projects themselves, Davey Tree provides a wealth of informative articles and video tutorials.
Lawn Care Services
Fertilization
Aeration
Over-seeding
Weed Control
Pest Control
Tree & Shrub
Mulching
Additional Services
Landscaping
Service Availability
Residential
Commercial
Free Lawn Analysis
Yes
Organic Lawn Care
No
Seasonal Services
Snow and Ice Management
Online Educational Resources
Blog
Articles
Tutorials
Videos

Davey Tree Plans and Pricing

Plans and Pricing - 4.3 / 5

Davey Tree does not provide any price estimates on its website, preferring to do so personally after having consulted each customer individually. They do, however, provide a client promise of satisfaction. The company pledges to deliver quality customer service, expert advice, and your money's worth.
Satisfaction Guarantee
Yes

Davey Tree Reputation and Customer Support

Reputation and Customer Support - 4 / 5

Davey Tree opened for business 138 years ago has been accredited by the BBB since 1986. The company's rating on the BBB is an A+. By employing scientists, technical advisors, and ISA certified arborists, Davey Tree employs a comprehensive approach to lawn care that takes every part of the yard into consideration.
Year Founded
1880
BBB Rating
A+
Number of BBB Positive Reviews
4
Number of BBB Negative Reviews
14
Date Collected
2018-07-12
24/7 Hotline
No
Contact Method
Phone
Mobile App
No
Online Account Management
Yes

Company Profile

Full Name
Davey Tree Lawn Care Services
Company Website
Headquarters
1500 N. Mantua St., Kent, OH, 44240

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19 Customer Comments & Reviews

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A
Antoinette P
5/16/2024
Living in Maine we had numerous winter storms with a lot of damage to our trees. Two had to be removed and several large limbs removed as well. The two gentlemen who did their work were totally professional and wonderful to deal with. Their estimate was very reasonable for all the work they did for me. I highly recommend Davey Tree Service.


kkgrilliot1960
4/30/2024
DO NOT use Davey for your lawn care needs. They aerated and overseeded our yard in the late fall of 2023. The seed never sprouted because they sowed it too late in the season. After numerous calls to get rescheduled for a reseeding in the spring, the tech showed up. Upon his arrival, I asked if he was going to put straw on top of the seed as Brian, the manager, stated they were going to do. The tech said no and that he thought the soil really needed to be raked to hold the seed. I agreed with him and he went back to his boss, Terry. Terry called me and said they were NOT going to rake the soil and that the seed would sprout with contact to the soil. The seed did not spout.... Read More


B
Bob
9/20/2023
The most ineffective tree treatment we have ever experienced. The company is more interested in making money rather than true customer care and doing the right things for the customer. They went as far as treating some obviously dead trees, shamefully, because our service agreement with them was not terminated "in writing". A phone call alone to the office would not do, apparently. Very dissatisfied customer.


dslocum
6/15/2023
Consultant from eldridge, Iowa very accurate in his assessment of the problem. Prompt professional services. Price was moderate. Very satisfied with their performance.


Philip K
4/21/2023
This place is the worst . I contacted them to do a job. The person from Davey came out, told me specifically what the would be doing and how they would be doing it . I received a quote. The crew came out and said they didn't have the right equipment for the job with them , but said they would be able to do it with other equipment at a later date. I contacted the rep again. He explained again in detail the equipment needed and assured me the job WOULD get done, and set a tentative date for the work to be done. I received a call a week later from the rep saying they would not be able to do the job. This wasted over a month of my time and set our project schedule back for renovation. Use... Read More


Jerry T
8/27/2022
In reply to me after paying $ 474.10 for tree service that was quoted at $440.00. I was contacted and told they would make it right, they sent me a credit for $31.16. IHAVE NO USE FOR A CREDIT Will never use this company again and will let others know also.


J
jerry t
8/13/2022
Was quoted a price of $440.00 to have tree removed, but when I received the invoice it was for $474.10 total with tax. Nothing had been said to me that there would be tax added to the quote. As a senior and veteran living on a fixed income this was not appreciated.


M
marciadunphy
7/29/2022
Very Disappointing Service and Customer Relations! Removal of Tree Stump and trees. Poor clean-up of area and they asked me if they could plant the tree in the middle of the summer heat. Their own website states that trees should be planted in the fall!


dvrousseau94
7/26/2022
I've heard good things about Davey and we wanted our Bradford Pear sprayed for a fungus. Got a good price and signed up in March 2022. We were supposed to have two applications. One in the spring and one in the summer. No one ever showed up. Tried numerous times to reach the guys over there. Finally got a response that they had come out. No one knocked or rang the door bell and never saw an invoice or evidence that anyone came by. June comes and goes and nothing on the so called second application. Emailed and 7 weeks later still haven't heard back from anyone. Might be a good company and just having staffing issues. No idea what is going on over there.


jmichilsen
5/26/2022
I just had a representative come out to our home in Ancaster to have a look at our 7 cedars as ever since we had the deep root fertilization done about three weeks ago, all of the cedars are starting to die. We planted the cedars about 4 1/2 years ago and they have always looked very healthy. The response we got from Davey tree service was that our cedars must have been poor stock as in their opinion the fertilizer could not have been the issue. I would be very leery on having the deep root fertilizer done if you have any poor stock planted around the area of fertilization. That is if you can tell your very expensive trees and plants come from poor stock. I have canceled my annual plan... Read More



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