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The Federal Long Term Care Insurance Program Review
ConsumersAdvocate.org
8 Customer Comments & Reviews - see all comments
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The Federal Long Term Care Insurance Program is available to federal employees, their relatives, and domestic partners. The policies are underwritten by John Hancock Life & Health Insurance Company. Both pre-packaged and customized plans and benefit levels are available.
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8 Customer Comments & Reviews
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Contrsct is binding only on subscribers OPM states neither they or Johancock can be sued; “benefits” can be changed without notice! Conditions progressively rewritten to exclude applicants. Annual statement of account blatant lie since $ never available! Where is SEC? Congressional hearings? ANY oversight of this ponzi scam involving $ millions?,
Worst experience for customer service ever. Program is a scam. Beware. you will receive a different
excuse every time you call
An unbelievable amount of hoops to jump through to file a claim, consistently vague answers, always need "something else" that usually involves tons of paperwork not previously mentioned or documents that lawyers need to draft and they only can have the originals. Feels like the claims process is deliberate to fend off any money getting paid. We are in month four of trying to file a claim and haven't received one dime in payments or reimbursements, despite promises early on that it would be quick and simple. Just ridiculous. My elderly father in law is overwhelmed with his wife in hospice and we are on the phone with these people AT LEAST on a weekly basis. AWFUL, horrible experience.
The program lacks the ability for both spouses to purchase a shared policy. It also lacks any refund component if the insured decides that the premiums have become too costly. The overall premium cost should be quite lower, since this is pooled to all Federal employees. The government should also consider a subsidy, to ease the premium costs of these policies. Choosing a lower coverage while living in Florida might be fine, but not for someone living in New York.
My husband died six months after a cancer diagnosis. Federal Long Term Care Insurance (FLTCI) was awful. My experience matches what a financial planner who spoke to my Agency who said, “We [financial planners] used to recommend [federal employees] get long term care. Now we don’t know what to say. They don’t pay.” I ended up having to provide all the day to day caregiving. I took unpaid leave from my Agency only to find that FLTCI will not cover caregiving by a member of the household. The hospice facility was a distance away and my husband wanted to be at home to be near friends and family. FlTCI did not cover skilled nursing care, so my daughter and I had to monitor vitals... Read More
When it was first offered at about $75 per pay period, it was a great deal and my wife and I signed-up immediately and chose to pay a premium that GUARANTEED that our payments would never increase ( I think I still have the brochure). Why a lie!! Every time the contract is renewed, its a license to steal for John Hancock......and they do. We withdrew from the program after the second contract renewal increased our (never to increase) premiums by 250%. I can use the $38,000 that we paid for approved services in the future; if/when they are needed.
, the temperature a bit cool I bought the policy in 1999 paid the premium until my wife had to start using it in roughly 20 13 2014 she passed away last summer and there is still almost $380,000 worth of benefits that nobody has access to so I don't know if it's worth it or not it's just something to consider
There is no indication of what it may cost over the years -- when I got the insurance it was $501 a year -- it is now $2,068 -- but I did not receive any increases in my income. Up to now I have paid nearly $25,000 into the insurance and can no longer afford to make any payments so I have to get out --losing $25,000 dollars! I should have invested the premium amount in a good financial plan and would at this point have enough of my own money to handle long term care for at least 10 years! No one warned me of this, nor do they want to discuss it with you when you call --they could really care less.
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Our Partner
Nation’s leading provider since 1976, unmatched expertise and experience.
- Applicable for adults between the ages of 45 and 79
- Wide range of options & exclusive discounts.
- Cost of Care Map tool to understand costs