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Brentwood Home Mattresses Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
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Brentwood Home is a mattress and bedding company headquartered in Fullerton, California. It was founded in 2015 and ships its products throughout the 48 contiguous United States.
 
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How is Brentwood Home rated?

Breakdown

4.0/5
Product Specs
3.5/5
Pricing and Policies
4.0/5
Service Features
4.0/5
Company Reputation

Overall Rating: 3.9 / 5 (Very good)

Brentwood Home is an environmentally conscious mattress manufacturer with models to suit virtually every budget and comfort preference. It prides itself on using safe, high-quality materials and it gives you a full year to test out its mattresses, which is pretty rare in this industry. The company also offers bed frames, sheet sets, pillows and more, so it's a great one-stop shop for those who are looking to make over their bedroom.

Brentwood Home Product Features

Product Specs - 4 / 5

Brentwood Home currently offers four mattresses in all common sizes. Three of these are hybrid mattresses and the fourth is a memory foam mattress. It prides itself on using eco-friendly materials and its mattresses hold several certifications like CertiPUR-US and UL GREENGUARD certification, indicating that their materials are made with safe materials that won't harm people or the environment. Few other mattress companies can boast this many certifications, so Brentwood Home is a great place for the environmentally conscious shopper to begin.
Sizes
Twin
Twin XL
Full
Queen
King
California King
Type
Innerspring
Memory Foam
Latex
Hybrid
Coils
Marshall (wrapped, encased, or pocket springs)
Upholstery Layer Materials
Polyester
Foam Mattress Materials
Memory Foam
Latex
Cooling Foam
Gel-Infused Memory Foam
Firmness Levels
Medium
Cooling Layer
Adjustable Positions
Adjustable Firmness
Base Included
Box Spring Included
TB117-2013 Label
Customizable Size
Customizable Shape
Customizable Thickness
Additional Products
Bed Frames
Adjustable Bases
Box Springs
Pillows
Sheet Sets
Foundations

Brentwood Home Pricing

Pricing and Policies - 3.5 / 5

Brentwood Home's mattress prices are pretty reasonable, especially considering the quality materials that the mattresses use. There are models to suit every price point and if you are unable to pay for the full cost of the mattress upfront, you can pay for it in installments over time. Like most mattress companies, Brentwood Home ships your mattress to your door for free, though you can pay extra for white glove service if you prefer. The above pricing estimates are for a queen size mattress and frame.
Price
$1,495.00
Base Price
$169.00
Adjustable Base Price
$799.00
Financing
Financing Details
You can pay for the mattress in installments through Brentwood Home's partnership with Affirm. You can check if you're prequalified on Affirm's website.
Free Shipping
Full Refund
Refund Policy Details
You can get a full refund if you return the mattress within the one-year in-home trial period.
Restocking Fee

Service Features - 4 / 5

Brentwood Home offers an impressive one-year in-home sleep trial, which is much longer than what many of its competitors offer and its warranty is among the longest in the industry. You probably won't have any reason to get in touch with the company because most of its customers appear to be quite satisfied with its mattresses, but if they do, you'll have to turn to your computer as the company only offers email and live chat support at present.

Brentwood Home Service Features

Customer Support
Email
Live Chat
Delivery Options
White Glove Delivery
Mail Delivery
Mattresses Made in USA
Warranty
25 years
Warranty Details
This warranty is only valid for the original purchaser and only if the law tag is still attached and has not been tampered with. It does not cover damage due to improper usage or care.
Home Trial
365 days
Home Trial Details
You must try your mattress for at least 30 days. Refunds are processed once your mattress is received by Brentwood Home for recycling or a direct charitable donation is recognized. This offer is limited to a maximum of two mattresses per household. Mattresses used directly on the floor are not eligible for the in-home sleep trial.

Brentwood Home Company Reputation

Company Reputation - 4 / 5

Brentwood Home has received mixed reviews with the Better Business Bureau, but the reviews on its website are largely positive. The company hasn't been around for that long yet, so as its reputation grows, it'll become easier to get a more accurate picture of its reputation and customer service.
BBB Rating
B-
Number of Positive BBB Reviews
1
Number of Negative BBB Reviews
1
Date Collected
2020-01-31
Year Founded
2015

Company Profile

Full Name
Brentwood Home Mattresses
Company Website
https://www.brentwoodhome.com/
Headquarters
701 Burning Tree Rd., Ste. A, Fullerton, CA, 92833

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  • Material: Hybrid, Memory Foam, Innerspring 
  • Sizes: Twin, Twin XL, Full, Queen, King, Split King, Cal King
  • Best For: Chronic back pain, joint conditions, bigger bodies
  • Trial Period: 365-night in home trial
  • Delivery: Free in-room delivery & setup
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  • Warranty: Lifetime Warranty
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