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Ecosa Mattresses Review


ConsumersAdvocate.org Rating: 4 / 5 (Very good)
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Ecosa is an online mattress store based in Melbourne, Australia. The store sells its products, the Ecosa-brand mattress and pillow, in the United States, New Zealand, Hong Kong, and Australia. The company's mattress is ergonomically designed, engineered with G-7 memory foam and with an open cell layer to provide efficient cooling.
 
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How is Ecosa rated?

Breakdown

4.0/5
Product Specs
4.0/5
Pricing and Policies
4.0/5
Service Features
3.8/5
Company Reputation

Overall Rating: 4 / 5 (Very good)

The Ecosa mattress stands out from the competition as a result of its superb engineering and numerous premium features at an affordable price. Three-in-one adjustability means consumers in need of any level of firmness can enjoy the mattress, while other features such as internal cooling, an internal waterproof cover, and an ergonomic design further improve the quality of the mattress. Thanks to its 100-night free trial, customers can make sure they are happy with their purchase, and a lengthy 15-year warranty covers any issues the mattress might have suffered from when being manufactured. Although the rating websites we normally consider did not feature an Ecosa mattress page, other online sources of note showed overwhelmingly positive customer satisfaction.

Ecosa Product Features

Product Specs - 4 / 5

Ecosa mattresses come in all but the three-quarters size and feature three levels of firmness. The first layer is made out of G-7 memory foam, which is infused with gel particles for desired temperature stabilization. The second is made with ECO-Tex Memory Foam, engineered to be as bouncy as latex foam, yet more breathable and durable than it. The third layer is made with spine aligned ergonomic foam to support a person's pressure points. Thanks to the mattress' open-cell bouncy foam, air can freely flow through its pin-core holes across all layers of the mattress. The Ecosa mattress comes with a waterproof internal cover and an external cover which is bedbug-proof.
Sizes
Twin
Twin XL
Full
Queen
King
Type
Memory Foam
Upholstery Layer Materials
Polyester
Foam Mattress Materials
Memory Foam
Gel-Infused Memory Foam
Open-Cell Foam
Firmness Levels
Medium, Medium-firm, Firm
Type of Fire Retardants Used
Chemical-Free Fire Retardant (woven silica sock) (CFR1633 Certified)
Cooling Layer
Adjustable Positions
Adjustable Firmness
Base Included
Box Spring Included
TB117-2013 Label
Additional Products
Pillows

Ecosa Pricing

Pricing and Policies - 4 / 5

A queen-sized Ecosa mattress has a price tag of $730. Its standard-size companion pillow costs $100 and comes with two pads. Buying two pillows or more nets customers a $15 discount on each one. Ecosa mattresses are delivered in one to five business days and are shipped for free. The company is willing to consider financing options and promises a full refund for customers who are unsatisfied with their purchase.
Price
$730.00
Financing
Financing Details
Customers can contact an Ecosa service representative to reach an agreement regarding the financing option available to them.
Free Shipping
Full Refund
Refund Policy Details
Consumers are able to return their Ecosa mattress completely free of charge for a period of up to 100 nights. Customers must have the original receipt in order to return their mattress. All returned mattresses are donated to charity.

Service Features - 4 / 5

The Ecosa mattress is made in designed in Australia and assembled in China with parts from Germany, Japan, and China. The company's mattresses include a 15-year warranty for manufacturing errors and a 100-night trial. Consumers can contact Ecosa via phone call, email, and live chat; its customer support hours are 9am-5pm ET Monday through Friday.

Ecosa Service Features

Customer Support
Phone
Email
Live Chat
Delivery Options
Mail Delivery
Website Features
Instructional Videos
FAQs
Blog Articles
Mattresses Made in USA
Warranty
15 years
Warranty Details
The Ecosa limited mattress warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The warranty extends to anyone who has purchased the mattress from Ecosa and covers the following defects in workmanship and materials: Deterioration which causes the mattress to have a visible indentation greater than one inch, Any physical flaw in the mattress that causes the foam material to split or crack, and any manufacturing defect in the zipper assembly or the fabric of the mattress cover. Certain restrictions apply, check online for further details.
Home Trial
100 nights
Home Trial Details
Consumers are free to try out the Ecosa mattress for a period of 100 nights. If they are not completely satisfied, they may return the mattress at no extra cost. Ecosa covers any additional shipping expenses and donates returned mattresses to charity. The original receipt showing proof of purchase is required in all cases.

Ecosa Company Reputation

Company Reputation - 3.8 / 5

Ecosa was founded in 2014, making a recent entry into the online mattress selling industry. The company does not have a page on the BBB or on Trustpilot. However, reviews on numerous other websites are largely positive.
Date Collected
2018-07-17
Year Founded
2014

Company Profile

Full Name
Ecosa Mattresses
Company Website
https://www.ecosa.com
Headquarters
Melbourne, Australia

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