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Nuvanna Mattresses Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
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Founded in 2016 and based in Pennsylvania, Nuvanna provides all sizes of specialty foam mattresses, and also a slatted foundation base. The company has a fantastic reputation among its existing customers, an A- with the BBB, and excellent Trustpilot score of 9.3.
 
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How is Nuvanna rated?

Breakdown

4.3/5
Product Specs
4.5/5
Pricing and Policies
4.5/5
Service Features
4.0/5
Company Reputation

Overall Rating: 4.3 / 5 (Excellent)

Nuvanna is an excellent pick for a mattress provider mainly due to price and their reputation among their customers. Feedback is overwhelmingly positive with customers citing that the mattress provided the best sleep of their lives. Shipping is free and the mattress need only be removed from its box to be set up in minutes. Nuvanna provides a three-layer foam mattress that includes cooling, motion control, and support at a price less expensive than many inferior products. The company also has a 10-year warranty and 100-night free trial. All in all a great choice for this type of specialty foam product.

Nuvanna Product Features

Product Specs - 4.3 / 5

Nuvanna offers all sizes of mattresses and one slatted foundation product. All mattresses come with three unique levels of specialty foams. Many other similar companies only offer the three level feature on their more expensive lines. The top layer is the cooling layer, containing phase-changing gel particles. It also eliminates painful pressure points. The second layer accommodates motion control which limits disturbances to the sleeping partner. The bottom, and thickest layer is Nuvanna's Progressive Support System (NPSS). This feature creates firmness so sleepers do not feel like they are sinking into the mattress. It also promotes spine alignment and alleviates back pain.

In terms of accessories the only other product Nuvanna sells is the mattress foundation. This is an easily assembled base that also features the 100-night free trial.
Sizes
Twin
Twin XL
Full
Queen
King
California King
Type
Specialty Foam
Upholstery Layer Materials
Open Cell Foam
Foam Mattress Materials
Memory Foam
Cooling Foam
Cooling Layer
Adjustable Positions
Adjustable Firmness
Base Included
Box Spring Included
TB117-2013 Label
Customizable Size
Customizable Shape
Customizable Thickness
Additional Products
Bed Frames

Nuvanna Pricing

Pricing and Policies - 4.5 / 5

Nuvanna's mattresses are less expensive than average considering the materials used. Mattresses start at just $550, and the standard Queen-sized model is $890. However, customers searching for peripheral items like pillow and mattress pads with have to find compatible items elsewhere.
Price
$890.00
Base Price
$225.00
Financing
Financing Details
Nuvanna offers mattress financing in conjunction with Klarna. Customers who pay off the balance in 6-12 months will receive 0% APR. If the full balance is not paid off the APR charged to the transaction is 19.99%.
Free Shipping
Full Refund
Refund Policy Details
Nuvanna allows customers to try out their mattresses for 100 nights. If they are not satisfied they can receive a full refund and the mattress itself will be donated to the Salvation Army.
Restocking Fee

Service Features - 4.5 / 5

Nuvanna has a ten-year limited warranty that covers replacement and repair due to specific issues like sagging, physical flaws, and defects in construction. Although some foam mattress providers offer longer warranties, Nuvanna's is standard for the industry. Nuvanna's 100-night trial is also generous as they will offer a full refund if you are not satisfied and donate the used mattress to the Salvation Army. Nuvanna's website is also especially helpful in the way of blog articles and featured content. The What's Nu section is actually an online network that customers can join that showcases writing, videos, and advice from life coaches, nutritionists, and sleep experts.

Nuvanna Service Features

Customer Support
Phone
Email
Live Chat
Delivery Options
Mail Delivery
Website Features
Instructional Videos
FAQs
Blog Articles
Mattresses Made in USA
Warranty
10 years
Home Trial
100 nights
Home Trial Details
Nuvanna's 10-year limited warranty covers "the following material defects resulting from defective materials and workmanship: (a) visible indentation or sag greater than one inch that does not result from improper use; (b) any physical flaw in the foam material that causes it to split or crack under normal conditions and which are not related to improper maintenance; and (c) defects in the construction of the mattress cover, such as tearing or stitch unraveling."

Nuvanna Company Reputation

Company Reputation - 4 / 5

Nuvanna has a great reputation for customer satisfaction. Along with an A- on the BBB, the company carries an "Excellent" 9.3 Trustpilot score. Customers routinely praise the comfort and coolness of the mattresses, as well as the support and pain relief they offer. Most Nuvanna customers say they would recommend the product to friends and family.
BBB Rating
A-
Number of Positive BBB Reviews
0
Number of Negative BBB Reviews
0
Trustpilot Rating
9.3 out of 5
Date Collected
2018-07-18
Year Founded
2016

Company Profile

Full Name
Nuvanna Mattresses
Company Website
https://nuvanna.com
Headquarters
225 Wilmington W Chester Pike Ste 202, Chadds Ford, PA, 19317

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