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WonderPEDIC Mattress Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
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WonderPEDIC is a North Carolina-based online mattress company. Their WonderPEDIC mattress has a four-layer design which includes a cooling feature, latex-like materials, and gel-infused memory foam. The company delivers the mattress to the consumer's home folded up and compressed inside a box. The mattress is then removed from the box and it decompresses in a few hours.
 
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How is WonderPEDIC rated?

Breakdown

4.1/5
Product Specs
4.1/5
Pricing and Policies
4.1/5
Service Features
4.1/5
Company Reputation

Overall Rating: 4.1 / 5 (Excellent)

WonderPEDIC offers free shipping and a 20 year warranty on their product. The company's 120 night trial period is one of the longer trial periods in the industry. WonderPEDIC's mattress design includes four layers, each with its unique purpose. These layers include memory foam, a cooling feature (which the company claims is 4 degrees cooler than competitors) and a latex-like material that gives you all the support of genuine latex without the associated risks. The WonderPEDIC mattress is also CertiPUR-US certified and is usually shipped and delivered within three days, according to the company's website. The company does not have a BBB or Trustpilot profile, but it does have reviews on its webpage and offers customer support via phone, email, and live chat.

WonderPEDIC Product Features

Product Specs - 4.1 / 5

WonderPEDIC's mattress contains four distinct layers. The first layer is quilted with a pressure-relieving memory foam which has cooling properties (4 degrees cooler than competitors according to the company), the second layer is a support foam made of a latex-like material, the third is a gel-infused memory foam layer, the fourth is the base layer, which the company states is designed to last 20 years. The mattress comes in two sizes, queen and king. The company offers free shipping and a 120-night free trial. The mattress is delivered to the consumer's home, folded up in a box and in a plastic cover. The consumer is supposed to place and open it in the desired location and wait a few hours for the mattress to decompress. WonderPEDIC mattress is CertiPUR-US certified, which means it's made without ozone depleters, mercury, lead, and other harmful heavy metals and chemicals.
Sizes
Queen
King
Type
Memory Foam
Foam Mattress Materials
Cooling Foam
Gel-Infused Memory Foam
Cooling Layer
Adjustable Positions
Adjustable Firmness
Box Spring Included
Customizable Size
Customizable Shape
Customizable Thickness

WonderPEDIC Pricing

Pricing and Policies - 4.1 / 5

WonderPEDIC offers free shipping, and a 120-night trial period. If the consumer wishes to return the mattress and requests a refund within the trial period, the company will give the consumer a full refund and pick up the mattress at their home. The WonderPEDIC mattress comes in two sizes, queen and king. The queen size has a price of $699.00 while the the king size has a price of $899.00.
Financing
Free Shipping
Full Refund

Service Features - 4.1 / 5

WonderPEDIC offers a 120-night risk free trial, which functions like a 120-night warranty. The company also offers a 20 year limited warranty on their mattress and free delivery. Their website contains various helpful service features including a detailed Q&A section, instructional videos, and phone, email, and live chat customer support.

WonderPEDIC Service Features

Customer Support
Phone
Email
Live Chat
Delivery Options
Mail Delivery
Website Features
Instructional Videos
FAQs
Mattresses Made in USA
Warranty
20 years
Warranty Details
WonderPEDIC's 20 year limited warranty covers: deterioration causing the mattress to have a visible indentation greater than one (1) inch that is not associated with an indentation or sag which results from use of an improper or unsupportive foundation. Normal wear requires that a Mattress be continuously supported by a secure foundation or adjustable bed base with a proper bed frame sufficient to support the collective weight of the Mattress and foundation, or placed directly on a hard surface floor.
Home Trial
120 days
Home Trial Details
WonderPEDIC offers a 120-night risk free trial. This functions like a 120-night warranty. The consumer pays for the mattress, and once the mattress is delivered, the trial period begins. If a consumer decides to return the mattress, they must notify the company before the 120-night trial ends.

WonderPEDIC Company Reputation

Company Reputation - 4.1 / 5

Information regarding WonderPEDIC's customer service was not available from the Better Business Bureau or from Trustpilot. The company does have customer reviews on their webpage.
Date Collected
2018-08-03

Company Profile

Full Name
WonderPEDIC Mattress
Company Website
https://www.wonderpedic.com/
Headquarters
131 Plantation Ridge Road, Mooresville, NC, 28117

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