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Factor Meal Delivery Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
33 Customer Comments & Reviews - see all comments
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Factor, formerly known as Factor 75, offers a science-based way to eat great tasting food that improves how your mind and body perform. The company is headquartered in Illinois and delivers to customers across the entire continental US. Customers can order organic, keto, paleo, and gluten-free options with locally-sourced ingredients that don’t sacrifice taste and variety. Factor has a Trustpilot score of 8.6.

Factor - Overview

Factor offers a variety of health-conscious meal delivery options including Ketogenic, Paleo, gluten-free, low-carb, and dairy-free. Customers can choose 4, 6, 8, 12, or 18 meals a week, mixing and matching between all of the above options that are contained in the current menu. The company does not freeze their dishes but ships them in state of the art, zero-oxygen packaging that inhibits the growth of microorganisms. These packages are recyclable, made of insulated crystallizable polyethylene terephthalate, and cooled in transit by gel packs so they stay fresh even when traveling long distances. Meals arrive Monday - Wednesday and need just to be heated in the microwave or oven. Factor offers options for breakfast, lunch, and dinner. 

Factor has a nutrition team of registered dietitians dedicated to personalizing a customer’s journey toward optimal health. 20-minute weekly consults are available (the first one is complimentary!), and each customer can purchase additional levels of nutrition coaching and DNA testing.

Types of Diets

KETOGENIC - Diet consists of low carb intake, medium protein level, and high levels of "high quality" fat. Theoretically this diet causes your liver to produce "ketones" which your body uses as fuel instead of glucose. These ketones use the high quality fat in the food as fuel and thusly can improve lipid levels. Some of the benefits can include increased endurance, better mental focus and cardiovascular health.

PALEO -  This diet attributes inflammation to starch, sugar, and modern processed food and thus attempts to replicate a diet more similar to what our ancestors ate on the barren and frozen ice-age tundra, but, of course, using modern, food safety standards of hygiene, cleanliness, and storage. This includes lean protein, healthy fats, lower-glycemic carbs, and organic vegetables and fruits. Benefits can include better sleep, gastrointestinal health, more energy, and less inflammation. 

GLUTEN-FREE - Diet eliminating any grain or processed items containing gluten, including wheat, barley, and rye. This type of diet is absolutely crucial to those afflicted with Celiac Disease. 

ORGANIC - Organic foods avoid the fertilizers, pesticides, additives, and growth regulators associated with modern agricultural techniques. This includes organic produce, free range poultry, pork, and meat, as well as wild caught fish not spawned in fish farms.  Benefits can include better taste and avoidance of certain chemicals and pesticides. 

Delivery and Subscription Model

Factor offers 5 different plan options. Customers do not need to be home to receive delivery as the boxes are insulated and will maintain freshness. In most cases the meals will be there when you return home from work. Boxes can also be sent to work at any commercial address. Plans work on a subscription model, and customers can pause delivery for up to two weeks in advance on the website. The cut off time for pausing delivery is midnight Wednesday Central Time the week prior to delivery. Customers' payment method will be charged on a weekly basis each Thursday prior to delivery indefinitely, until the service is canceled. 

Plans

4 MEALS/WEEK
6 MEALS/WEEK
8 MEALS/WEEK
12 MEALS/WEEK
18 MEALS/WEEK
$60 - $15 per meal $77 - $12.83 per meal $99 - $12.37 per meal $138 - $11.50 per meal $198 - $11 per meal

Factor - Conclusion

Factor is an excellent option for those looking to pursue a ketogenic, paleo, gluten-free, or organic lifestyle. These diets can carry many benefits, including increased energy and mental sharpness, as well as cardiovascular health and weight loss. Factor makes it easy to choose these kinds of dishes and offers an extremely flexible schedule of plans that can accommodate those who want partially commit, to those who want to eat their products for basically every meal. The company's subscription model is straightforward, customers are billed every Thursday for the next week's food until they cancel. All in all, a convenient and easy way to gain access to these kinds of specialized diets. 


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33 Customer Comments & Reviews

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Hart L
3/21/2023
Sent wrong food and wouldn't refund it! They sent food that I was allergic to. Customer service was awful and food was all heavy cream. Dog food!


A
Aita C
3/8/2023
Has Factor changed it's meal plan options? I have yet to come across the offer of 4 meals a week, which would be my choice to begin with. Having tried THREE OTHER food delivery services I am very hesitant about the quality and taste of ready microwavable meals - which after surgery was my preference. The OTHER services were all awful with similar chopped meat indistinguishable "stews." My guess was the size of the chopped meat is what allowed them to be microwaved. They were not appealing or tasty; got boring and ulimately I discontinued ordering them. I threw away the last two. I would have been happy to have the help for another month at least, but couldn't eat them... Read More


Susan W
3/7/2023
Terrible. Overpriced. Promotional information misleading. Customer service likes to put you on hold and hang up, rather than deal with issues. Don’t go near this company.


pransford3
3/7/2023
I have been cooking for years and I love to cook--any dinners that don't come out of a can or box in my household are cooked by me. I love food, in general, and that love has at least partially resulted in my diabetes at my 55+ age, which means I have to watch what I eat. I also get really busy with work, and my 10 Factor Meals a week not only give me something relatively healthy to eat, but also saves me hundreds of dollars a month on lunch/dinner I would eat at restaurants. My only negative is that when I don't pick my next week's meals by Wednesday (I do sometimes forget) they tend to ship "whatever" and I would really like it if they would just repeat last week's order, which is... Read More


Steve V
1/19/2023
This is the worst experience I have ever experienced. I am contacting my attorney. I want a full refund. I didn't order anything and deactivated my account months ago. You kept my Credit card on file which I insisted was being removed. This is the worst customer service I have ever experienced  . Called and spoke to someone in the Philippians that was no help at all. They keep your info with no way to delete it. I requested a complete deletion of my account back in Sept. In jan of 2023 they charged my card without my authorization. Most unprofessional company I have ever used. DO NOT USE THIS COMPANY!!!!!!


conniemsaid
9/16/2022
Better read their "fine print". If you subcribe but later decide you cannot afford it, BE SURE TO CANCEL YOUR SUBSCRIPTION [AND YOUR ORDER]!! They WILL continue to ship their food AND charge you anyway. 😡😡😡


J
Jessica
8/25/2022
I wanted to try a meal delivery service and Factor offered gluten free. You don't get to see your options until after you have already given them all of your information. I'm too picky of an eater and immediately canceled my order. 6 days later I received notification from my bank that they had charged my card. I called Factor's customer service requesting a refund. Customer service acknowledged that I had placed and canceled my order on the same day. Was told there had been a glitch in their system. Customer service contacted tech support. They denied my request because it was after the cut off for shipping. Customer service suggested I call my bank and do a stop payment. Bank can't... Read More


lilliama65
7/27/2022
I apologize, there is no sugar added. The sugar probably comes from the vegetables in the meals. However, there is still too many calories, and I’d use vegetable that aren’t so starchy.


lilliama65
7/27/2022
I was charged twice in July for a meal plan for July’s and August. I was charged even before I had the opportunity to taste any of the meals. I ordered the ketogenic diet meal plan. There were so many issues with that. For starters, carb count is too high, there is actual sugar added. NOT SUGAR ALCOHOLS… regular sugar!!! Second, just because it is a keto, doesn’t mean that the calories don’t count. Calories matter in a keto diet. When I called to cancel the next delivery, i found out how ridiculous a time frame needed to cancel. Factor meals, even the so called “keto plan” is not for me. Nor would I recommend it to any of my friends or family. I thought I would simplify my life on... Read More


yvettecochoa
7/7/2022
The food is great and my husband will NOT agree to buy anything else because of this. However, they have to figure fire Fedex for their meail delivery because they are consistently 2 days late with the deliveries and the food is no longer good when it arrives. It upsets me to no end because there is so much food waste due to this!



Our Partner

Save $90 off your first three weeks of FACTOR with code NEWTOFACTOR90

  • Fresh, never frozen, fully-prepared meals delivered to your door weekly
  • Heat it up, eat it up in 2 minutes
  • 18 meal options a week at 5 different meal delivery plans
  • Ketogenic, paleo, and gluten-free options
  • All ingredients are locally-sourced and non-GMO
  • Organic produce and grass-fed, free-range, and wild-caught protein
  • Eco-friendly packaging
  • No commitment — pause or cancel at any time