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Marley Spoon Meal Delivery Review


ConsumersAdvocate.org Rating: 3.4 / 5 (Very good)
40 Customer Comments & Reviews - see all comments
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Martha&Marley Spoon offers easy to cook meals though its meal kit delivery services. Its meal are chef-designed recipes and comes with free weekly delivery services to your home’s doorstep. Each meal kit comes with a step-by-step recipe card that makes home cooking quick and convenient. Martha&Marley Spoon lets customers decide which meal they want delivered by sending them emails with meal choices 10 days before the delivery date.

About Martha&Marley Spoon

Martha&Marley Spoon lets consumers experience an easier way of cooking and preparing their meals in the comfort of their home. This can be a huge timesaver by simply eliminating the need to shop and prepare the ingredients. Its chefs are constantly developing and perfecting dishes before publishing this in their weekly menus.

There are two meal box options offered to customers. These are the 2-person box and family box. Each meal plan can be scheduled as to how many nights a week a client requires the service. Their 2-person box is an ideal choice for 2 adults while their family box is more suitable for 2 adults and 2 children. With their flexible subscription, customers can decide which weeks they would like to receive their orders and only pay for what they get. They can also go to their online account and switch weeks on an off as well as plan meal deliveries for up to two months in advance.

Meal Subscription Services

Two-Person Box

  • Dinners for two
  • Choices of 2, 3, or 4 meals per week

Family Box

  • Dinners for 2 adults and 2 children
  • Choices of 2, 3, or 4 meals per week

How Much Does It Cost You?

Meal Plan Type

Two-Person Box

Family Box

Cost for 2 Meals Per Week

Price Per Serving: $12

Price Per Week: $48

Price Per Serving: $9.50

Price Per Week: $76

Cost for 3 Meals Per Week

Price Per Serving: $10.25

Price Per Week: $61.50

Price Per Serving: $8.90

Price Per Week: $106.80

Cost for 4 Meals Per Week

Price Per Serving: $9.50

Price Per Week: $76

Price Per Serving: $8.20

Price Per Week: $131.20

*Prices are subjected to change without prior notice

What’s Included in the Box?

  • Step-by-step recipe cards
  • Seasonal, organic, and sustainable ingredients
  • Chilled recipe box with dish bags
  • Pre-portioned and fresh ingredients

Shipping and Delivery

Martha&Marley and Spoon offers free weekly delivery for all their meal plans and ships to almost all US states. Their delivery days and time varies on their customer’s location. Consumers can see what days are available in their area by going to “Pricing” section of Martha&Marley Spoon’s website and by entering their zip code.

Upon delivery, Martha&Marley Spoon uses cool packs for the ingredients to be kept cool. Parcels will never be on the road for longer than 24 hours that’s why customers can ensure optimal freshness from their order.

Support Services

  • Telephone Support
  • Email

Final Thoughts on Martha&Marley Spoon

Martha&Marley Spoon is a good place to shop for good tasting meals with flexible subscription options. They offer clients the option of selecting from its list of new recipes weekly, which is a better option compared to standard meal delivery services which come with limited meal options. Overall, one of the best meal delivery services that offer a good mix of recipes at competitive prices.

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40 Customer Comments & Reviews

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Nancy
7/25/2019
Horrible- don’t order for 4 people- they consistently short you and only send for 2- so you end up going to the store anyways. Really hard to get through on phone. Also not so fresh... wasn’t fresh to begin with but when your order gets delayed somewhere overnight, it’s downright wilted and brown.... perhaps not safe? It’s a great idea. Nice graphics but really doesn’t deliver.

kathryn s
5/28/2019
Looking at all the negative comments, I am wondering - are we talking about the same service? Our box is always promptly delivered and complete. The meals are delicious and we especially enjoy the variety. We have used a couple of other meal kit services but grew frustrated with the lack of vegetarian choices. I can't recommend Marley Spoon more highly!! FIVE STARS.

Ming L
4/15/2019
missing some small stuff in package from time to time. Last delivery missed two meats out of 3 receipies (steak and pork) and they only refunded me $20. Said I can reuse the rest stuff once I buy meats myself. Very mean, compared with other meal kit vendor.

B
Brooke v
4/4/2019
If I could give zero stars I would. They were downright awful. I had to reroute a package to a FedEx holding facility because I moved and the package never arrived. Marley Spoon had the audacity to blame me. Even though FedEx said Marley spoon could easily file a claim as they realize they make a mistake and the shipper-Marley Spoon- is only one that can file it (which I’m guessing they intend to do anyway and pocket my money and fedex’s money) Marley spoon wouldn’t refund my money. Made me pay for a package that never arrived. They obviously have questionable practices and horrible customer service. It’s pretty amazing, actually. Zero accountability. They weren’t only unhelpful, they were... Read More

Missi R
12/29/2018
I have ordered many food boxes and was looking forward to trying this one. First, I couldn't see the meals until after they charged my card for the first box and I couldn't cancel it before it shipped. When I did see the meals, I couldn't eat any of them. Since I had to pay for them, I sucked it up and chose 3 that might partially fit to my diet. My box was a day late and I was never notified that it was going to be late. When I opened the box, the pizza dough for one recipe was leaking and all over the other products. Cheese for the pizza was missing. I called customer service and they refunded part of my order and said they hoped I would try them again. Quite honestly, the meals I did... Read More

Denise R
11/21/2018
Never again. All three of my meals arrived without the meat. I called customer service and they offered to refund me 1/2 the cost for each meal. Half the cost? How about the whole cost! Without the meat, what good are the rest of the ingredients? Customer service was absolutely terrible. They didn't even apologize and couldn't even answer a single question. They wanted to offer me credit. Not a chance. I demanded a refund -- even though it was only for 1/2. I still can't believe they only offered me partial credit for three orders they failed to ship. I cancelled my membership and will NEVER order anything again. Buyer beware.

R
Roni F
11/15/2018
Our second box arrived with the ice packs melted- we live in FL and I contacted them about this problem. The recipe in our third box called for 2 red and 2 green peppers and 1.5 cups of chopped green onion. We received only 1 of each pepper, and 1 rather sad looking green onion, which chopped to about 1.5 tablespoons. The quality of the ingredients was not as high as Blue Apron, which we had previously used. Customer service is poor, with phones not answered and email issues not handled. Canceled future deliveries.

D
Denni
11/8/2018
This is some of the worst services I have ever received. This kind of service is only successful with the delivery on time. Four days of food were never delivered. It never arrived! I then canceled the service and they still were charging my credit card. I have not had any credits to my credit card as of yet. So they keep charging me for food I never received. BEWARE of this company...do not sign up for this company service. You will be sorry. It will cost you time and money and a lot of frustration.

Ashley D
11/2/2018
I have tried many meal delivery services and Marley Spoon was by far the absolute worst experience I have ever had. My box arrived late. I got an email at 5:45pm saying it had been delayed, then received an email at 7:30pm saying it would be there that same day. Needless to say, it came a day late. I opened the box to find chicken juice all over the butter and sour cream packets that were just thrown in the box. Then, the meal I opened to make had arrived with rotten kale that leaked all over everything else. Cooking instructions were also very unclear. The worst part is the customer service. Days go by with no response. They did refund me, as they should, but also offered a credit toward... Read More

A
amanda
10/25/2018
Over the past 6 deliveries they have not shown up or were 1-2 days late. When you contact customer service their response is "we have given you a credit because your box did not arrive', that is not a credit it is money that you have paid for but did not receive what you had paid for. The shipper they use in my area consistently not delivering the box or is late by a day or so. I really would be happy with Marley Spoon if they used a different reliable shipper like UPS OR FEDEX. Also limited on the days of delivery, no delivery on Mondays., Most recently they have changed the ingredients not to include spices or liquids that come in small plastic bottles.

Our Partner
  • 20 new recipes every week
  • Chef-designed recipes
  • Free weekly delivery
  • Skip a week anytime
  • Comes with step-by-step recipe cards
  • Flexible subscription
  • Featured in The New York Times, Living, Today, Fortune, and Epicurious
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